At each of the stops, the driver got off the bus, closing the doors behind him, then he removed the luggage from under the bus. Then he would open the door (said he did it this way for safety reasons..I disagree), and allow guests to get off and claim their bags. This way he was able to collect more tips, versus everyone getting off the bus and grabbing their bags as they came out and then were able to just walk away while the driver was getting other bags out.