How long for points to show?

[Sandisw]

13 days to get loaded but that was with several calls to get it done.

 

[poofyo101]

13 days to get loaded but that was with several calls to get it done.

glad to see you got it done!

 

[macman123]

By way of update:

Contract showing 13th August - points loaded 25th August
Contract showing 21st August - points loaded 25th August

 

[Pluto777]

Any idea whether you get emailed, like when the contract is added - or do they just appear?

I owned multiple contracts; when the new one came through the contract just *poof* appeared on my dashboard; first as '0' points and then with all the points the contract specified.

 

[EatMoreVeg]

I also got points loaded today after calling! Sounded like a big ordeal. Was on hold for over 10 minutes while a “team” of people worked on it. Or at least that’s what the lovely cast member told me

I am just very grateful it was done!

 

[MagicalAloha]

Let’s just say it’s Direct here on out

 

[Cyberc1978]

The contract showed up on my dashboard yesterday, so i'm gonna call today to get the points loaded. Or at least I will try. In the past it have worked just fine to call the day after the contract shows up to get the points loaded.

 

[gtfpjames]

Update - Today was day 14 for us (from the time our contract showed up on the dashboard) , so I called again and they went ahead and loaded our points. I was on the phone for about 10-15 minutes.
I think it may be a case of the squeaky wheel gets the grease

 

[macman123]

I think it may be a case of the squeaky wheel gets the grease

Or some WD40........

 

[jotunheim]

On Day 14 here (business days).

 

[Cyberc1978]

The contract showed up on my dashboard yesterday, so i'm gonna call today to get the points loaded. Or at least I will try. In the past it have worked just fine to call the day after the contract shows up to get the points loaded.

just to give an update. I just now called and asked to get the points loaded, and 10min later they showed up

 

[Ehazelto05]

I was going on 7 days ( 5 business) I messaged MS and they informed me it was taking 10-14 days. I responded with " oh bummer, i was planning a September trip and may miss it. That's ok, back to the drawing board!" and he promptly offered to see if MA could move my points. and Ta-da! I'll be in DW in 13 days now.

 

[Lorana]

It took 27 days for the contract to appear, but 4 days for the points to appear on my CCV resale (#1) that just finally finished. My SSR that closed two weeks before that CCV resale is still not showing in my account, however.

 

[cherlcher]

13 days to get loaded but that was with several calls to get it done.

I had existing contract and closed a resale some time ago that has a different UY. I can't reach anyone in Member Administration via phone to inquire about timelines for seeing new contract. Member Services keeps telling me my only option is to email Member Admin and wait for a reply.

 

[macman123]

For me it was MS.........

I think it depends on who you get

 

[Sandisw]

Out of curiosity, who were you able to call? I had existing contract and closed a resale some time ago. I can't reach anyone in Member Administration via phone and Member Services keeps telling me my only option is to email Member Admin and wait for a reply. Thanks in advance for any info.

I called MS and just said I needed to find out status since I had to use them by end of a November. I also told them that I had emailed MA several times and got no answer after almost a month from the first one and over 2 weeks for the second,

It took about 5 calls to finally get that the info was there and they could load the points. I did even mention that I knew of a few people who had contracts closed and added after mine and they had points so I knew they are not going in order

 

[cherlcher]

I called MS and just said I needed to find out status since I had to use them by end of a November. I also told them that I had emailed MA several times and got no answer after almost a month from the first one and over 2 weeks for the second,

It took about 5 calls to finally get that the info was there and they could load the points. I did even mention that I knew of a few people who had contracts closed and added after mine and they had points so I knew they are not going in order

Thanks for all of the info. My latest contract is a different resort and UY from my first 2, so I know it won't show up on my existing dashboard. I can't get anyone to tell me a timeline of how long account set-ups are taking at this point. I understand the department is currently understaffed (I'm assuming), but I can't "swallow" the crazy delays when I know buying direct results in an immediate account loaded with points.

 

[Sandisw]

Thanks for all of the info. My latest contract is a different resort and UY from my first 2, so I know it won't show up on my existing dashboard. I can't get anyone to tell me a timeline of how long account set-ups are taking at this point. I understand the department is currently understaffed (I'm assuming), but I can't "swallow" the crazy delays when I know buying direct results in an immediate account loaded with points.

It will show up on your dashboard under its new member number. At least that is what happened to me...unless it’s titled differently?

Yeah, they are still understaffed and I get it.my own DD is on furlough from the company...but I would be nice to at least have a timeline, We closed 7/7, in account 8/13 and points 8/26.

 

[heapmaster]

It took 27 days for the contract to appear, but 4 days for the points to appear on my CCV resale (#1) that just finally finished. My SSR that closed two weeks before that CCV resale is still not showing in my account, however.

Was the SSR a different title company then the CCV?

 

[Lorana]

Was the SSR a different title company then the CCV?

Yes. CCV was Mason, SSR was TRCS.