Just a follow-up. We cut the cord three weeks ago from Charter Communications cable modem, land line, and basic expanded TV with two upgrades (sports package for tennis channel and another extra tier to get Hallmark and some cooking channels). We were paying $228 per month for these items. When we had called Charter a year ago to ask if there were any discount possibilities it was a no - you have the best deals we can give you unless you add new services. When we cut the cord, they immediately offered us about $80 a month savings, a faster internet option from them, and buying out any new contracts we had signed up for. Loyalty certainly is not rewarded in this business, but switching around and changing things up gives all kinds of saving. We said it's too little too late, mentioned our call a year ago, etc. We had been customers of Charter for 30 years lol. Also, can you believe I had to wait on hold or get a call back for 45 minutes just to turn off services.
We now have ATT fiber optic 300 mbps for internet -- We absolutely love the fast internet -- great download speeds for DS for movies and gaming, no more Zoom and Microsoft Teams lag for me (I am full time work from home forever for now -- company just released a third of our office space and I am one of many who are classified as full time work from home, who for future would do post pandemic, hoteling if I come into the office. We actually have for three people who live in our home over 23 devices connected to the internet in some way. Many don't take much band width, like light bulbs that we can change the colors of for each season, etc.
We cut the land line. DH already ran into a situation where he needed to contact one of us, but hadn't brought his cell phone along and didn't know our cell phone numbers by heart (only knew our land line by heart) so borrowing a phone still didn't know how to contact us, so it's a live and learn experience (car issues and a long walk home as without the cell phone coordination with
AAA was difficult).
We went with an ATT TV package (their second tier TV package that on first look and even with our attempts to do a close study appeared to have in our comparison all the channels we like). We studied it closely before the switch. Streaming services I had looked at in the past, didn't offer all the channels we wanted, so I didn't switch till we found this. It is also is more like a cable replica with a guide and things like that and box where you have the TV on right away without extra clicks, etc. thru our apple TV box than other streaming services (more appealing to DH). With initial teaser rates for first year internet, TV, and no land line we are saving over $100 a month and were given some Visa gift cards for $250 or so (two different promotions one for trying the TV and one for the fiber optic cable). After the first year, there are still saving, but not as substantial and interestingly enough they have a special phone number you can call to renegotiate. We have discovered four things we miss so far about cable that we didn't anticipate that we would miss (1) We like it that we still have a guide, but much prefer the charter guide to the ATT guide as it shows way more channels at a time, (2) We don't have PBS any more. It wasn't on the list, but somehow we overlooked that. We didn't think we watched PBS except for fund drive time, but find that we liked some of their nature shows and things like that. We also found out that the only streaming service with PBS is Utube TV, (3) We don't have BBC World news. ATT has BBC America, but that's not the same thing. I miss the more international perspective of that, find that other news channels I am left with, just don't cover much outside the US, but it's not enough for me to go back to Charter for sure (4) We have HGTV, but not all the redundant channels (four before), just one now. On Charter with four channels with this kind of stuff (Discovery, Travel, and Country) we seemed to always have this kind of programming available to watch (one of the three shows we like on this) if there wasn't something else we wanted to watch. To get around this for the first time ever, I have recorded some of this kind of programming as a backup just to have this. // If we do decide to go back to Charter we will be paying way less than what we did before because of being a new customer. The best way to get discounts for decades has been to switch things up and change. We'll be fine with this new setup, but change for us is not totally seamless and without loss of some things we liked. Anyway we are OK with the new streaming service -- has the 14 main channels we like all included. For sports we just watch tennis, and this has the ESPN and tennis channels, so we are good on that.