Hoop-Dee-Doo Cancellation Policy?

[LeanderB]

I know that you have to pay in advance for the Hoop-Dee-Doo Review if you're not using the dining plan but what happens if you have to cancel? Will they refund your money? How far in advance do you have to notify them? The site says:

"At time of booking, payment in full must be charged to a valid credit card or, if on a dining package, there must be a guarantee to a valid credit card. If you fail to show for this priority seating and do not cancel your reservation, your card will be charged a penalty."

The 'your card will be charged a penalty' seems to refer to if you are on the dining plan and use a card for guarantee but it doesn't explain what happens if you've paid in advance. Does anyone have any experience with this? I don't expect to cancel but if something unexpected happens and we can't go on our trip I wouldn't want to lose that money.

 

[KungFoomF]

You just need to give them at least 48 hours notice before the show. As long as you cancel outside that threshold you won't be charged. If you don't then you are going to pay the whole amount. It is a pretty strict policy, but it is an incredibly popular show. I guess they want to make sure the place is packed every night.

 

[LeanderB]

Thanks for clearing that up! I can deal with 48 hours notice but didn't want to commit months in advance without the ability to cancel if necessary.