HELP - Need AAA agent who can help w/ VISA code

[dec2901]

Please help!! I have a trip booked thru AAA for January. I called my TA today regarding the VISA code and found out that she is out until next Monday. The lady who is assisting my TA this week knows nothing. I was having to walk her through everything step by step. She called me back to say the discount does not apply to me because I have a preferred room, so I asked what it would cost with the code if I switched to a standard room. She said I will have to call them back and then call you back - That was 4 hours ago and I still have not heard anything.

Do any of you have (or know) a good AAA TA that I could contact to help me? I am assuming that any AAA TA could help me, but I am not for sure. Maybe I should ask for the manager. What would you do?

Thanks!!

 

[jenb1023]

Another AAA agent cannot make calls on your reservation. I wanted to switch AAA agents (because mine is a moron) and would have needed three letters - one from me, the new agent and my old agent so Disney would talk to my new agent.

I would call your agent's boss/manager. I would think they would be allowed to handle your reservation in the absence of your TA.

Good luck!