Has Anyone Tried to Use Points from Their Resale Contract to Book at Restricted Resorts (Riviera, Fort Wilderness, etc.)?

[Tatebeck]

Nope mine are all still messed up, I just checked again. All my Resale contracts from 2023/2024 that are out of points still show up to borrow from and use for a stay at the Riviera

 

[Girlstar30]

I have a thought, but maybe everyone already thought of this.
There are different resale restrictions that were implemented different years.

One of my very old contracts (purchased 2015) is completely grandfathered in, blue card, I can use the points at any resort (including RIV, FW cabins etc) and can use for member extra perks.

One of my newer (purchased 2017) is white card, not eligible for perks, but can still book any resort (including RIV and FW cabins).

My newest (purchased 2024) is white card, most restricted, cannot book RIV or FW cabins (also not eligible for perks).

They all seem to be working as they should, my 2015 and 2017 are able to book RIV and FW cabins, even though my 2017 is white card, but this is as it should be based on when it was purchased.

My 2024 contract cannot currently book RIV or FW cabins, this is also correct, so I am not seeing the same glitch you are.

Am I understanding correctly?

I'm not seeing the glitch either and all of my contracts are new resales

 

[Tatebeck]

I'm not seeing the glitch either and all of my contracts are new resales

Do you still have points left in the contracts? My (and I think others') contracts have only been showing up when they are at 0 points but then allow you to borrow to make the restricted reservation.

 

[Girlstar30]

Do you still have points left in the contracts? My (and I think others') contracts have only been showing up when they are at 0 points but then allow you to borrow to make the restricted reservation.

I think mine is messed up it leaves 8 points in my current use year no matter what on both contracts and then borrows from the next whenever I try to book something

 

[juliebee]

I'm not seeing the glitch either and all of my contracts are new resales

I'm resale only also and can't see RIV to even book, as it should be. I think this issue is just happening for people that have other contracts that are eligible for booking at RIV.

 

[Sandisw]

I'm resale only also and can't see RIV to even book, as it should be. I think this issue is just happening for people that have other contracts that are eligible for booking at RIV.

Well, at least they are making progress to get the system back to what it needs to be.

Thanks for sharing.

 

[Girlstar30]

If anyone booked it and can actually go let us know

 

[MerlinandtheMouse]

I booked riveria with restricted points by modifying a reservation made only a few weeks out from checkin. Was definitely not made at the 11 month mark or modified at the 7 month mark. Reservation is for next week. So far, so good. Reservation is still there.

That’s pretty wild. I mean at this point they have to honor it since their system is allowing it so I hope they don’t pull any shenanigans with you. Did it make you borrow points or just let you automatically swap reservations with the points used for the original booking?

 

[DCL58]

That’s pretty wild. I mean at this point they have to honor it since their system is allowing it so I hope they don’t pull any shenanigans with you. Did it make you borrow points or just let you automatically swap reservations with the points used for the original booking?

I had a reservation for boulder ridge for 31 points and had 1 extra point in holding. The riveria reservation was 34 points - it automatically used the 31 resale points from the original reservation and made me borrow 3 more points instead of the 2 that was needed. Some sort of glitch - I called member services and they fixed the extra borrowed point. With a modification, the system uses the points from the original reservation - which were resale points. This seems to be where the resale restrictions aren’t working in dvc’s system since the last update.

Reservation is still there this morning.

 

[VGCgroupie]

I checked and I can modify my resale res to book RIV. But it will only let me use the same amount of points for the original booking not more. This is my MM reservation, too risky to try and sneak this by since its MM?

 

[DCL58]

I checked and I can modify my resale res to book RIV. But it will only let me use the same amount of points for the original booking not more. This is my MM reservation, too risky to try and sneak this by since its MM?

My reservation at Riveria is still there for next week. At some point DVC is going to be able to fix the glitch in their system. The question is how will they handle all the reservations that were modified to Riveria made with resale points. Their system is allowing it - seems like it should be up to them to make things right when they fix it.

 

[VGCgroupie]

My reservation at Riveria is still there for next week. At some point DVC is going to be able to fix the glitch in their system. The question is how will they handle all the reservations that were modified to Riveria made with resale points. Their system is allowing it - seems like it should be up to them to make things right when they fix it.

I could see them just canceling reservations with a sorry not sorry attitude tbh. Ugh so hard I would LOVE to stay at RIV and not use my VDH points. I was considering booking MM night w/ VDH points and the rest by modifying and then merging.

 

[DonMacGregor]

The whole "I know I am not allowed to use resale points from other resorts to book at Riviera, but the system is letting me, so I'm going to do it anyway even though I know I'm not supposed to, and if I get caught and they delete the reservation, I'm not going to say 'oh well I tried and it didn't work', I'm actually going to be mad at Disney for not stopping me from doing what I know was against the rules in the first place" rationale is endlessly fascinating and entertaining to me.

 

[VGCgroupie]

The whole "I know I am not allowed to use resale points from other resorts to book at Riviera, but the system is letting me, so I'm going to do it anyway even though I know I'm not supposed to, and if I get caught and they delete the reservation, I'm not going to say 'oh well I tried and it didn't work', I'm actually going to be mad at Disney for not stopping me from doing what I know was against the rules in the first place" rationale is endlessly fascinating and entertaining to me.

I wouldn't be mad, sad yes but not mad since I clearly know it's not allowed.

 

[DonMacGregor]

I wouldn't be mad, sad yes but not mad since I clearly know it's not allowed.

I'd wager a night at RRV that there will be people who cancelled reservations elsewhere to try and sneak in with the "glitch", made travel arrangements (including flights), etc., and will be bellyaching and whining that Disney didn't stop them from making the reservations, didn't fix the glitch fast enough, won't do anything to find them alternative lodging, you name it. All while obviously fully aware that what they were doing was against the rules, but doing it, nonetheless. The lack of self-awareness is a common malady amongst the Disney community in general, and DVC in particular.

I mean, if the self-scanner at Target is broken, it's Target's responsibility for fixing it, but it's not their fault if you decide to walk out and get arrested for shoplifting. The gate keeper was there (reservation system = self-scanner), the rules were in place (no resale points = must pay for merchandise), there was a systemic failure (scanner broken = website broken), and there was prior knowledge and acceptance of the existing rules.

 

[VGCgroupie]

I'd wager a night at RRV that there will be people who cancelled reservations elsewhere to try and sneak in with the "glitch", made travel arrangements (including flights), etc., and will be bellyaching and whining that Disney didn't stop them from making the reservations, didn't fix the glitch fast enough, won't do anything to find them alternative lodging, you name it. All while obviously fully aware that what they were doing was against the rules, but doing it, nonetheless. The lack of self-awareness is a common malady amongst the Disney community in general, and DVC in particular.

I have to decide if it's worth getting stuck at SSR or OKW when the reservation gets canceled. Probably not.

 

[JackosinDIS]

I'd wager a night at RRV that there will be people who cancelled reservations elsewhere to try and sneak in with the "glitch", made travel arrangements (including flights), etc., and will be bellyaching and whining that Disney didn't stop them from making the reservations, didn't fix the glitch fast enough, won't do anything to find them alternative lodging, you name it. All while obviously fully aware that what they were doing was against the rules, but doing it, nonetheless. The lack of self-awareness is a common malady amongst the Disney community in general, and DVC in particular.

I mean, if the self-scanner at Target is broken, it's Target's responsibility for fixing it, but it's not their fault if you decide to walk out and get arrested for shoplifting. The gate keeper was there (reservation system = self-scanner), the rules were in place (no resale points = must pay for merchandise), there was a systemic failure (scanner broken = website broken), and there was prior knowledge and acceptance of the existing rules.

There will also be people who are not aware that certain points cannot be used at RIV, who made a reservation, and who were offered an SSR contract to select points from. Fingers crossed not too many, but I can see it happening.

Agree with you though that anyone who makes a booking knowing that they are taking advantage of a glitch has to go in with the expectation it will be cancelled… or that they may get arrested?

 

[Cyberc1978]

I remember back in the day when Riviera came online and when there also were a glitch allowing restricted points to book - I tried and I got sorted of burned.

I received a call from Disney saying that they were sorry BUT we either had to cancel or find another solution for my Riviera reservation as it was made with points which didn’t qualify.

I asked what the solution could be. They offered to reallocate points from my other reservations to free up non restricted points so I could keep the reservation. I just told them to cancel as the reservation wasn’t until 5-6 months later so it didn’t matter and I then made other arrangements.

Hands down I knew when making the reservation that I might run into problems - which I did.

Owners making a reservation will also have other points which qualify, used or not but Disney will hopefully also offer to reallocate their points to help. If they end up having no or enough qualifying points left then maybe they can buy OTUP to help settle the score.

Otherwise in the end they just have to cancel rules are rules.

 

[DonMacGregor]

There will also be people who are not aware that certain points cannot be used at RIV, who made a reservation, and who were offered an SSR contract to select points from. Fingers crossed not too many, but I can see it happening.

Yes, there will unfortunately be some people who make reservations through a lack of awareness of the rules, and hopefully Disney will show some lenience (although separating the honest mistakes from the system gamers might be difficult). My point was specific to those people who DO know the rules but will whine if their reservation gets cancelled, and blame Disney for not protecting them from their own device.

 

[VGCgroupie]

Decided it's not worth the risk or headache, especially with it being a MM reservation.