This seat saving is something SWA needs to address now, with them pushing EBCI. I've been reading on FlyerTalk about people buying 1 EBCI and then saving seats for 6 people. So, they pay for 1, that person gets A-16 and saves for 6 who didn't pay for it?
How is that fair, when I paid for EBCI for all 6 of us? I can only see more and more people trying to do the seat saving, thereby taking seats away from the others of us who did pay for it.
It just doesn't seem fair that someone who didn't pay for it gets better seating than someone who did pay. So, yeah, I'd be ticked if I got on the plane, after paying for all 6 of us to get EBCI and we can't sit together, when people who didn't pay for it are guaranteed being able to sit together due to seat saving.
Southwest really needs to get their head out of the sand with this matter, Saying "We have no official policy on saving seats" is not going to prevent the altercations I see coming in the future.