HARD ROCK HOTEL information

[smithjs5]

Just booked a package with a deluxe queen room at hrh for August and the travel agent said that we had complementary concierge with our package. Is this something that everyone gets or could this be on the club level? I havent gotten the paperwork yet.

 

[dtuleya]

Just booked a package with a deluxe queen room at hrh for August and the travel agent said that we had complementary concierge with our package. Is this something that everyone gets or could this be on the club level? I havent gotten the paperwork yet.

Wow, I'd like to know about this too since we have deluxe queen booked for HRH in late July.

 

[chester91]

I have read through several threads that talk about entertainment discount at the resort hotels. what is that and how do you get it. thanks for you help

 

[macraven]

you need to sign up for the entertainment program by purchasing their book.
activate the card and register on line

then go to hotel sections.

ent. card discount only valid for royal pacific, not the other two.
and it is not really a discount, as it is close to rack rates.
there are some packages but for me, i do much better with AAA discounts on the room





gee, another first time poster

 

[chester91]

mcraven, thank you for your help. so it doesn't get me a discount off the rack rate? thanks

 

[macraven]

ok, i just signed in to the entertainment site and checked out the rates.

i put in sept 12 to 16 monday-friday
the ent rate is $199 plus tax

the AAA rate for the same time period is $159. plus tax

rph is the only hotel that is included in the ent book best rate program. the other 2 on site hotels will not honor it.

if you book thru ent.com and mail in the rebate form within # of days once you return from your trip you can receive: $10 rebate for a 2 night stay/ $20 rebate for 3 or 4 night stay/ $30 rebate for 5,6 , 7 night stay.

that's not enough of a rebate to offset the costs imo.

if you book a package through ent.com univacations for one of the 3 on site hotels, you can get $50 off any vacation package of 4-5 nights. $100 off 6 nights or more

with the ticket promo going on now, you would not come out ahead even with this ent package plan. you pay full price for tickets when doing a package

so, book thru ent for any on site hotel and get $50 off.

book rph and get a rebate, get $ off.

i think you come out much better by booking room/tickets separate and use AAA or APH

sorry it took this long to get the info but i had to go to 2 different sites to get it.
i used the sept dates just for an obtaining rates. this period is in the value season.

 

[Melanie230]

Has anyone ever stayed in a Kids Suite? I was looking at those. How big are they? Are they more expensive?

 

[Disbug]

I currently have a Kids Suite booked at HRH for Memorial Day week. It is supposed to be 800 + sq.ft. It has the King bed for the adults and the two twin beds for the kiddos plus a sleeper sofa. I'm not sure what you mean by more expensive? Than what type room? The AP rate is about $400/night with tax.

 

[DadtheKid]

My wife is sensitive to loud music. Do they play it everywhere at HRH? And, if so, is it loud?

What is APH?

 

[Melanie230]

Annual Pass Holder

 

[joalexajeff]

Just booked a package with a deluxe queen room at hrh for August and the travel agent said that we had complementary concierge with our package. Is this something that everyone gets or could this be on the club level? I havent gotten the paperwork yet.

It depends when in August. Disney has the meal plan free if booking on site after August 13. We did this last year and saved $$$$ while dining at the best restaurants in Disney. I would call the hotel and get clarification on this.

 

[Sleepy]

I would want to get that clarified too. Isn't there a concierge desk in the lobby of the hotel that is seperate from Club level?

 

[joalexajeff]

Yes, there is a concierge desk in the lobby of the hotel. Very different from the 7th floor club level. Let us know what the hotel says.

 

[macraven]

I would want to get that clarified too. Isn't there a concierge desk in the lobby of the hotel that is seperate from Club level?

yes there is and they will help any guest there.
i have used them before even when i stayed at club

by the way, you are correct. this concierge is separate from club.
i believe they are universal employees and not hotel employees.

that's what one told me when i used their services last year to buy an extra hhn ticket

 

[Sleepy]

I thought I had remembered seeing a concierge desk in the lobby on past visits. I never used it, even when staying club level. Personally, since I only had one Club level stay and not knowing the ropes, that concierge desk in the lobby seems a bit intimidating in name alone. "Concierge" to me, means a service given to a group of people with special priviledges. Concierge and Club means the same to me at HRH in the sense that in other hotels, they use the term Concierge instead of Club for that level of service. I guess I could see where a person would be confused and think "complimentary concierge" could mean "club level" at HRH.

 

[Melanie230]

You know...I just checked the Disney site. WOW WHAT A DEAL! We are trying to decide whether to go to Disney in August. My family (DH, Me, DD 17, DS 7 and DD 4 can stay at Port Orleans Riverside for $1900 for 6 days and that includes food. I hear that the heat is unbearable though. I am not sure we are going to do it.

 

[DizGeek]

Just booked a package with a deluxe queen room at hrh for August and the travel agent said that we had complementary concierge with our package. Is this something that everyone gets or could this be on the club level? I havent gotten the paperwork yet.

Care to quote the room rate? Just curious.

 

[tinatark]

I've seen this asked - here is what was available when we were there - checked in 4/9, out 14th...

breakfast - 6:30 am - around 10:30 : cold cereals, doughnuts, pastries, fruits, bagels, croissants, milk - either skim or whole, coffee, orange and apple juice.

they have a refrigerator with coke/sprite/diet coke and bottled water out all day

around noon, they put out lemonade, and there are cookie jars on the two desks, with chocolate chip and oreo cookies (refilled daily) in each.

dinner snack - 5:00-7:00 pm - one night it was chinese-type food - egg rolls, fried wontons, etc.. a couple of nights it was mini corn dogs, also one night had meatballs in sauce. Fruit, cheese/crackers. The bar is open during this time.

dessert snack - I think this was 8:00-10:00 pm - alternated between two types of cookies and two types of brownies and milk

There are limited trays there if you are bringing food back to your roommates - one day I got a brown box the sodas came in to take mine back! It held more than the trays!

 

[joalexajeff]

Our family did Disney the last week of August and it was fine, no hotter than June or July. We stayed at the Grand Floridian which was very convenient when visiting the MK or Epcot since the GF is on the monorail. We would go to the parks early, come back about 2 pm and swim in the pool, have dinner (which was free since the meal plan was free then, too) and hit another park after that. We had a great time, the crowds were much thinner, and we used Fastpass on the more popular rides at MGM and Epcot.

 

[tarheelmjfan]

I'm only up to page 16 on this thread, but wanted to ask a few questions concerning the Loews First program before I forget. If they've been answered, I apologize.

We've had a Loews First membership for awhile. We've stayed at all 3 resorts, but I don't think my DH ever gave them our card or number.

1. Is there a way to get back credits? Also, how can I find out if he did show them the card & get the credits?

2. Do you still get credit for the stay, if you book with special rates? We've booked rates including 4th night free, Entertainment rate, & FLO rate. I think that's it.

3. We booked the FLO rate for 5 nights this time. Will we get any of the Loews First perks using that code?

4. I think my DH has lost his card, but our number does show up on the Loews website. How can we get another card?

If we don't get credit for the stays or any special perks, we won't be devastated. We didn't book the hotel just for the extra perks. However, I would like to know what to expect, so I can attempt to get my DH to inquire about them, if we should get anything. TIA