I'm not at all surprised the Riviera doesn't appeal to some. Its clean lines and finishes with touches of ornate metalwork, beautiful artwork and simple color palettes aren't for everyone, but are for me. I agree the pool and lobby aren't grand, but this is a
DVC resort, not a hotel or mixed use. I think those things would only attract more visitors, and why would I want more visitors to "my home"?

And about the points charts, pricing and restrictions, I agree with all those complaints. I just think they are moot when we talk about new resorts. I think when they start selling Reflections, we will see these are the new norm at Disney. JMHO.
What I don't get are some of the complaints, I'm legit asking if anyone wants to chime in because they agree with these complaints and can explain them to me...
When people say "it's just not Disney," what does that mean? Maybe it's because I grew up near
Disneyland, but none of the resorts look "Disney" to me. Is the Riviera significantly less themed than SSR, OKW, BLT or most importantly, the Disneyland Hotel?
Why does it matter if the Riviera looks out on Caribbean Beach? Do people complain that you can see the Poly from GF or vice versa? Or if it's about Deluxe looking at a moderate...
is WL looking at a campground a problem?
And if flying through the air in a box just isn't for you, then it's understandable the Skyliner isn't, but I don't get it when people talk about the Skyliner as if it's not as safe as Disney's other transportation... have you seen the video where a door on the monorail opened and remained that way while up in the air? Or the Disney bus that caught on fire?
I'm not defending the Skyliner, because I'm not defending any Disney transportation. I did love riding it personally though, so quiet and peaceful and nothing like the hot and loud bus stops or the monorail that was constantly down at unscheduled times when we stayed at the Poly. That's great for me if it's not for everyone. Wouldn't want the lines to get too long. Lol.
I can't wait to grab a coffee on my covered walk to the Skyliner to my under-10-minute, whisper-quiet ride to 2 parks. I hope anyone who isn't into the Riviera finds the one for them!