FYI RE: "Double Dipping"

[Samdari]

I called and asked and I was told that during the testing period you can use both the paper( Legacy) and FP+. Call and speak to FP+ Customer Service and they will say the same thing.

I have. Was told either/or.

One thing that seems to be consistent is the inconsistency of information

EDIT: I was referring to printed, official communications, which I still have not seen any indicating double dipping is officially endorsed.

 

[patrickpiteo]

I called and asked and I was told that during the testing period you can use both the paper( Legacy) and FP+. Call and speak to FP+ Customer Service and they will say the same thing.

Someone needs to tell the CM in magic + mom then LOL

 

[2girlsmom]

Everything I have seen says that the double dipping will be removed once they leave testing and go to FP+, and the terms and conditions released by Disney IT do say that if you participate in FP+ once live, you will NOT be able to participate in FP-.

 

[patrickpiteo]

Everything I have seen says that the double dipping will be removed once they leave testing and go to FP+, and the terms and conditions released by Disney IT do say that if you participate in FP+ once live, you will NOT be able to participate in FP-.

Alteady been stated nothing new there or that you can't use FP- during testing ..

 

[jimim]

Because of Food and Wine, Epcot was crazy, but for the most part we didn't need it except in Magic Kingdom where it got very crowded the last few days we were there. This past Saturday in MK, we were very happy to have the option of more Fastpasses!

cool thanks for that. Figured food and wine will be crazy bit we have almost 3 nights planned for over there to chill out and drink. My wife and friends wife want to go see Wilson Philips one might and the pointer sisters one night.

Sent from my iPhone using DISBoards

 

[mikejuliestl]

We are staying at CSR 23-30 November. I signed up for Magic Bands on Monday and after installing My Disney Experience on my iPhone and inputting the reservation I noticed there was a section for FP+. I clicked on it even though we do NOT want this "opportunity" (I take pride in my status as a FP runner!), and read the FAQ about how we are not eligible for normal FPs!! Regardless of if we reserve any FP+ we are not eligible!?!?

I read many of the posts on this thread though and it appears that if I get KTTW when we check in at Coronado that we should** still be able to use those for FP- ? Do the CM's at the hotels still give you KTTW automatically when you check in even though you have Magic Bands? Is this something I will need to convince them to do? We have our ADRs all assigned from the a month or so ago so we know where we are staying and when we will be available but I would much rather go it alone with the Fastpasses... any help is greatly appreciated!

 

[JRawkSteady]

I read many of the posts on this thread though and it appears that if I get KTTW when we check in at Coronado that we should** still be able to use those for FP- ? Do the CM's at the hotels still give you KTTW automatically when you check in even though you have Magic Bands? Is this something I will need to convince them to do? We have our ADRs all assigned from the a month or so ago so we know where we are staying and when we will be available but I would much rather go it alone with the Fastpasses... any help is greatly appreciated!

They SHOULD give you a KTTW card in addition to your MagicBands for now. All the people I spoke to at AKL said the same...things are changing every day though, so no one can really say for sure.

If for some reason they don't give you a KTTW, maybe you could tell them you are nervous because you heard that the MagicBands weren't always working properly as room keys and you don't want to have to walk all the way back to the Front Desk (which can be very very far in Coronado). I can't guarantee that would work, but it's an idea.

 

[stacielee]

They SHOULD give you a KTTW card in addition to your MagicBands for now. All the people I spoke to at AKL said the same...things are changing every day though, so no one can really say for sure.

If for some reason they don't give you a KTTW, maybe you could tell them you are nervous because you heard that the MagicBands weren't always working properly as room keys and you don't want to have to walk all the way back to the Front Desk (which can be very very far in Coronado). I can't guarantee that would work, but it's an idea.

That's what we're doing. We'll be at POR Nov. 7-12 and OKW Nov. 12-18, I just got the MB for the 1st part of the trip. We are going to ask for the KTTW for that exact reason. If the MB doesn't work, we're stuck!!

 

[mikejuliestl]

If for some reason they don't give you a KTTW, maybe you could tell them you are nervous because you heard that the MagicBands weren't always working properly .

This is exactly what I was thinking,,,, but leaving it at "not working properly". Ive heard the stories about not being able to charge food/food credits as well. Hey Disney, Im asking for a KTTW card for YOU,,, not me, so I can spend MORE money here.

 

[mrssam]

I called and asked and I was told that during the testing period you can use both the paper( Legacy) and FP+. Call and speak to FP+ Customer Service and they will say the same thing.

This was my experience as well.

The CM I spoke to specifically said it is a TEST haha NO WAAAAAAAAY?!?! *sarcasm* and both systems are available to those who've volunteered to test as a courtesy and as backup.

If you've never been involved in developing software or new policies and procedures let me let you in on a few little secrets....

They're testing MDE and Magic Bands functionality not FP- or FP+. They know FP(+/-) works regardless if you pick up a paper ticket or schedule your experiences beforehand or at a kiosk. They know it saves time thus giving you more opportunity to give more money to The Mouse. That's why "double-dipping" is not a big deal. If anything more FP's give you more down-time to spend more money on that $4 bottle of water that would have been unavailable if you were in an hour long line. Haha. They don't need to count the number of times you experience attractions, that's a mute point in regard to if or if not MDE needs more tweaking or not.

Can you imagine tens of thousands of people relying on a FP+ reservations through MDE with no backup if MDE crashed. *GASP!!!* Yes folks, it could happen. In fact I have randomly lost reservations 2x now and I'm not even there yet. If I were going to ToT at my scheduled time that I planned my ADR's and entire day around and my MB decided to fritz or MDE goes down taking my plans with it and there is no other option except getting in a 90 minute line and I know I'm only testing this as a favor to Disney, you can add me to the annoyed guest count for the day and a bad survey result when I get home. Disney knows this, they're S-M-A-R-T. Hence the KTTW card. A courtesy and a backup.

Also, we ALL know how inconsistent information from CMs can be. They can barely consistently communicate about their current procedures and policies.There are awesome CM's that take their job to the next level making it their job to know (ChesireFigment, *fist bump*), but most know what they were told even if it's old or wrong and nothing more. Not picking on Disney, all huge companies go through similar things, it's just that people don't go on a message board and compare conversations they've had with customer service from AT&T or Wells Fargo like they do with Disney. It's going to take time for everyone to be on the same page and even then there will still be the rogue and new CM's struggling to assist us know-it-alls.

I really have a hard time believing a CM heavily involved with testing isn't aware of the functionality of a KTTW card and that it still works for FP-. I know communication is sparse, but really? Where has he been for what the last 10-15ish years? Haha. Seriously lady, tell your son to chill out. I get the IT world and the testing phase, if you're higher up there on a project it's "your baby" so to say, but since you said in another post he's going to work with RunDisney it sounds like this is not the case. Chill out and breathe. No one is abusing anything and for the most part people around here are morally sound.

Geeze to Pete. I got a little sassy and long winded, but really people, you're killing me haha.
48 hours until I toss my morals out the window! *skipping*
Haha.

 

[bumbershoot]

They should have given you the RFID APs just in case the MagicBands didn't work. That's odd. Our MagicBands had the APs on them as well, but we also have RFID tickets as a backup...especially since we may have to get new Annual Pass specific bands when the MyMagic+ rollout happens. Well, I guess as long as you had no problems, that's not bad at all.

I think I haven't started at the beginning.

We had paper APs from feb, so there was nothing automatic about getting plastic APs. Our first park entry, at Epcot, we used the paper APs with the cm scanning it. Nothing said about changing the pass. The following day as we were approaching the AK turnstiles I was pulling out the APs and something else and a random cm started barking at me that we could not use them. For some reason I stopped to talk and every legitimate question I had was answered in a simple and rudely-said statement of us needing to switch. As I said we were late and she kept saying there's no such thing as being late at Disney and I had to switch NOW. The "late" thing got to me because this last year has shown us that you certainly can be late and it will cost you!

After what felt like an hour of this I told her we had to go and we went to the turnstiles, got scanned in, and got to Tusker.

We only lasted for our meal and one ride, and my exhaustion plus the heat caused us to head out. On the way we stopped at GR where we asked to get the RFID ap. and that is when we found out our APs were working on the mb. It flummoxed the cm and he indicated that something might go awry during the process of creating the plastic one. I think he figured that we had the paper ap as backup.

As we left DH did a circle through the turnstiles to make sure it worked. It did. So we didn't worry about it since the cm indicated the possible problems.

And now I realize that the paper APs should get us in for parking where we will go try again. It'll be Epcot so maybe I'll grab a drink first in case it's as problematic as the AK cm thought it would be.

Would you mind posting the text that said you'd have access to both here? I have read everything I can find on Disney's sites about it, and everything I could find indicates that legacy fastpass is for OTHER guests, i.e. those not participating in testing.

I can't. Our trip started on the 4th so mb stuff was however many weeks beforehand. I wanted to capture it but had no printer ink and don't know how to do a screenshot. The flash popups Disney uses don't play well with my copy/paste function and I didn't think to take a picture.

The thing about the current info on the site is that it's not really for testers. It's accessible by all so they aren't going to have tester specific info there.

Everything I have seen says that the double dipping will be removed once they leave testing and go to FP+, and the terms and conditions released by Disney IT do say that if you participate in FP+ once live, you will NOT be able to participate in FP-.

I have no doubt that a ton will change once the tests are done.

I read many of the posts on this thread though and it appears that if I get KTTW when we check in at Coronado that we should** still be able to use those for FP- ? Do the CM's at the hotels still give you KTTW automatically when you check in even though you have Magic Bands? Is this something I will need to convince them to do? We have our ADRs all assigned from the a month or so ago so we know where we are staying and when we will be available but I would much rather go it alone with the Fastpasses... any help is greatly appreciated!

The cm who got my packet had the RFID KTTWs already in there. And she knew we had MBs. She also had the 2013 sliders all ready for the three of us (though DH and DS weren't even there yet).

 

[ratlenhum]

Got here Mon and was able to pull FP- with KTTW card on top of FP+. Upgraded to APs. Now we can't pull FP- with KTTW card or AP. so bummed

 

[patrickpiteo]

Got here Mon and was able to pull FP- with KTTW card on top of FP+. Upgraded to APs. Now we can't pull FP- with KTTW card or AP. so bummed

That's weird

 

[DRDISNEYMD]

To me a loophole is something missed in setting something up. A contract is written and one party puts something in there that will benefit them and they hope the other doesn't see it. We didn't set up their computer systems. We created no loophole. THEY created this possibility that we get to use. It's the way they have set it up.

It's like describing "price bridging" as a loophole like we are being sneaky. It's in their system, they have rules around it, and they know it exists because they made it that way.

~I don't understand this post at all, this makes absolutely no sense to me. So, I won't even attempt to figure out how and why price bridging would be comparable in any way to using to previously used and expired ticket media to acquire additional fastpasses on top of what Disney has allocated for a specific trip. My comment did not describe or allude to anyone being "sneaky" at all.

~I'm not attempting to "convince" anyone that this is a "loophole." I just don't want to anyone to think that I somehow remotely agree with you because I don't. I totally 1000% disagree with you now, just as I did before. You have not convinced me that this is not a loophole. I'm not saying your "wrong" and I'm "right." It's just that we define and interpret things very very differently.

~Once again, Disney arranged the test for guests to utilize both the FP+ (Magic Band) and FP(Legacy/KTTW). This is perfectly fine and I don't consider this as "double dipping." However, using old expired KTTW and other forms of ticket media to receive even more fastpasses on top of that is double dipping and a loophole. Disney did not design the test for guests to retrieve extra fastpasses through the means of old expired KTTW and other types of expired ticket media. Loophole. Done.

~As I said before, I really hope everyone gets an opportunity to exploit this tiny loophole -- of which Disney is well aware of and will no doubt address sometime later down the road.

~I really wish Disney could have handled the execution regarding some aspects of Magic Bands and FP+ differently. But, I understand that sometimes when implementing a new system of this magnitude -- you just have to throw it out there and make tweaks and adjustments as time goes on.

~I *love* Magic Bands and FP+. We did not use the legacy or double dip. OMG, it was so hot and we were so happy to eliminate the mundane task of chasing down FP after FP.

We were in the parks October 2-8. We were testing the MBs at Port Orleans Riverside and were also able to pull paper fast passes using:

1. KTTW cards from our one night room only at POP on Oct 1

2. KTTW cards from our 6 night package reservation at POR (included tickets)

3. KTTW Room only cards from January stay

4. KTTW Room only cards from April stay (for a party of 4, I could only find 3 of these cards. I tested one and received a valid fast pass but did not use them during our trip since it was not a complete set of 4).

These cards did NOT work in the fast pass machines.
1. KTTW card from January package stay (used ticket entitlements)

2. Old cards from 2010, 2008, and old annual passes from 2011.

We only double dipped on a few rides like Toy Story, Big Thunder, Splash, and Barnstormer. We kept our MBs on while pulling fast passes and the CMs did not give us any problems. When using the old cards at Toy Story mania, the CMs don't even look at the dates printed on the cards. They just take them from you and feed them in the fast pass machines.

The MBs are fine when used along with paper fast passes. They would be extremely limiting and frustrating by themselves.

~Thanks for the update. This should be very helpful for posters with upcoming trips.

 

[Disneylover99]

Got here Mon and was able to pull FP- with KTTW card on top of FP+. Upgraded to APs. Now we can't pull FP- with KTTW card or AP. so bummed

I would complain.

If it's still in a testing stage, and others can still use their KTTW cards or AP's as a MB back up, than you should be able to as well.

 

[Sammie]

Got here Mon and was able to pull FP- with KTTW card on top of FP+. Upgraded to APs. Now we can't pull FP- with KTTW card or AP. so bummed

That was our experience. We linked our APs to our magic band and used the magic band to enter the park. After we did that we could only use our Fastpass+ selections.

Anything else we tried, gave us a fastpass that said, we did not use this ticket for entry to the park.

 

[cseca]

That was our experience. We linked our APs to our magic band and used the magic band to enter the park. After we did that we could only use our Fastpass+ selections. Anything else we tried, gave us a fastpass that said, we did not use this ticket for entry to the park.

Wooo
Maybe they did take away this option.
That would totally suck.
Oh well

 

[WillAustin]

That was our experience. We linked our APs to our magic band and used the magic band to enter the park. After we did that we could only use our Fastpass+ selections.

Anything else we tried, gave us a fastpass that said, we did not use this ticket for entry to the park.

I would have left the park and re-entered using the APs to see if that changed anything.

 

[ratlenhum]

That was our experience. We linked our APs to our magic band and used the magic band to enter the park. After we did that we could only use our Fastpass+ selections.

Anything else we tried, gave us a fastpass that said, we did not use this ticket for entry to the park.

I guess my mistake was linking the APs.

I wonder if I can unlink them

 

[MaxsDad]

This sucks.

I have an AP linked to MB and planned to use them when I park hop for the 2nd park and get regular FP for the morning park. I guess I will now have to try and get FP+ for our morning parks, which sucks because my daughter lost her AP and we have to get a new one when we get down there so I wasn't able to get FP+ for her. Was hoping I would be able to get some for her when I get her ticket linked upon arrival.

I am really not happy with this new system, I loathe the idea of getting FP in advance because we don't like to plan what time we will go on each ride. This just makes it even worse for us, especially since they won't let you park hop.

Could you just not use your MB for park entry and use your RFID AP? Then that should still allow you to pull regular FP right? So enter DHS in the morning, get regular FP from RFID AP, then go to MK later that night and use my FP+ selections?