wendylovesdisney
DIS Veteran
- Joined
- Nov 6, 2001
- Messages
- 1,070
I screwed up and got charged full price. I am waiting on a reply to my email for a credit. I can't get through on the phone.
I keep trying to do this and it is not working. I guess I have to try again when everyone else is sleeping.
All my pics say low res, anyone know why?
All my pics say low res, anyone know why?
I keep trying to do the custom cover, but then it won't let me change the first page to a full pic, even with the photo (custom cover cover) it says that "to show thru the cover, blah blah.." i don't want it to show thru the cover... ugh.. i can't fix it.. I am just trying to go with it and see what happens..
I am having the exact same problem. I don't want the "keyhole" cover, I chose the custom cover and put a photo on it. So then on page one, it won't let me change the layout because it says the pre-chosen layout is necessary to fit through the hole in the cover.Anyone else have this problem?
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And it is running a little slow right now but not too bad. Wish they had a real-time customer service rep like some of the other companies do.
Does anyone know why I would get a solid red box where text should be on some of my pages? This happened after I edited and previewed the text. At that point, it looked perfect, but now when I went back to the saved book to preview it one more time, it has several of these red boxes! I don't know if it' because the site is slow, and I sure don't want to have red boxes when I order.
Marsha
all I have are rotating circles. I have never used them before but this is not fun!
Like anything in life, you get what you pay for. I am a Heritage Makers consultant (similar to Snapfish but higher quality, more sophistication, costs more). If they were paying a live customer service rep, Snapfish would have to charge more. With HM, you not only get your own personal publishing consultant (someone like me) to call, but HM has a TOLL-FREE customer service help line in case your own consultant isn't available.
Heritage Makers storybooks is featured on page 94 of the (current) December 2008 issue of Oprah's "O" magazine - as part of her favorite things!No company can buy that placement, you have to earn it. However, Snapfish paid to have their company mentioned on Oprah since they are giving away free books.
Somethings don't need to stand the test of time (candles, tupperware, make-up), but family books that should be preserved and passed down for generations to come, need to stand the test of time. Why go cheap on that? Will you still be happy 6 months to 1 year from now when the binding starts to fall apart (it's glued not professionally stitched). There are many more differences, but I think you get the point.
Just sharing why there is a difference in price....