Ok.  I have been checking my email, neurotically, since we got disconnected just before the survey.  I keep assuring myself that she got it and that the disconnection couldn't have affected the ressie.  While on the call, she assured me she got it and wasn't in a hurry to get off the phone even after that. She was from the New York area, judging her accent, and was pretty low-key when she first answered.  I was worried when I told her what I wanted to do and she said, "We can try" as flatly as you please.  How cute it was when she got it to work!  She wasn't as giddy as the CM I called last night (Princess- yes, that was her name) who told me that FD wasn't available but to check back at the end of August, but I could tell she had a smile on her face- she was genuinely happy for me.  It felt much more real than the saccharine replies I'd gotten when turned down before.  
Come on email!! Come ON!!