Thank you so much to everyone on this board! I have been following along and was able to get my free dining this morning! I had to postpone our Dec 2012 trip to this December.
I got up at 5:55am my time this morning and called on my cell at exactly 6am. I totally forgot about having my reservation number available and don't know if that helped me or not, but I was the second call of the day answered by my CM. I could tell she was grumpy, but I had her smiling by the time I was done with the call. She told me the caller before her chewed her out for not being able to get free dining. She didn't have to change anything except modify to add free dining. My phone call lasted a total of 19 minutes.
I got CSR in a standard room with free dining for Dec 13-20, which were the dates I booked over a year ago! Yay! yay! Also, got my confirmation email 1 hour later!
I got up at 5:55am my time this morning and called on my cell at exactly 6am. I totally forgot about having my reservation number available and don't know if that helped me or not, but I was the second call of the day answered by my CM. I could tell she was grumpy, but I had her smiling by the time I was done with the call. She told me the caller before her chewed her out for not being able to get free dining. She didn't have to change anything except modify to add free dining. My phone call lasted a total of 19 minutes.
I got CSR in a standard room with free dining for Dec 13-20, which were the dates I booked over a year ago! Yay! yay! Also, got my confirmation email 1 hour later!
