livingthedream
Mouseketeer
- Joined
- Jul 24, 2005
- Messages
- 352
I think the complaints they heard were that people couldn't get FastPasses for popular rides if they didn't arrive in the parks early. I also think that they heard people comment on the SB lines being extremely slow because of FP lines always being allowed through first, particularly during peak season(s).
I haven't been commenting much on these threads about FP+ because a lot is still speculative. That said, despite the fact that my touring plans are designed almost to the minute so I usually know how long it takes me to get from Ride A to Ride B, or Show C to Show D, the vast majority of people going to the parks do not have this knowledge. In my opinion, that is one of the biggest flaws of booking FP+ 60 days out. Knowing where you are going to be when a FP+ window opens for you becomes problematic. And designing your plan around these windows may work for the first, and maybe even the second one, but not the third one.
The other flaw, equally monumental in size, is that it takes away the opportunity to be spontaneous. Although I may design my touring plans to the minute, that does not mean I follow them "to the minute". All it does is allow me to make "informed decisions" on the fly. I can adapt very easily because I know what the consequence will be if I change anything on the touring plan. I can walk by something and see the line is shorter than I anticipated, so I can jump in. I can see that a FP- is available for the time I want, and grab it.
I am still open to believing that they will have found a way to ensure there are FPs+ available for headliners during the day of your visit, but I think that time will very quickly pass once people start getting the hang of the new system. So the argument of being able to pull out my smartphone to see what's available doesn't wash for me, because I fall into the camp of believing the ones I want will be all gone 60 days out.
I think Disney has missed the point of "pre-planning" as a guest experience. Things will be much more inflexible, and again, although I almost micro-mange the planning experience, I don't micro-manage my actual visit.
I know in other industries that I have exposure to, that technology is often used for "resource-planning" by the company. They want to be able to schedule the right number of staff to meet the requirements of the expected number of customers. It is my belief that this is the biggest driver of moving to this technology. It is all about Disney's bottom line, but I am not arguing the "guest-spending" - i.e. income - side, but rather the "staff wages" - i.e. expenses- side. They want to reduce expenses while still trying to convince themselves they are providing a better guest experience by "anticipating" what the customer wants.
I'm not convinced yet . I am desperately hoping they roll out new information to convince me this will enhance my experience, but I'm not holding my breath. They are taking away my ability to be spontaneous, which means taking away all the magic and the
That is not going to provide this guest with a better experience. If my conclusions above prove to be correct, it will be about detracting from my experience. Full stop.
I haven't been commenting much on these threads about FP+ because a lot is still speculative. That said, despite the fact that my touring plans are designed almost to the minute so I usually know how long it takes me to get from Ride A to Ride B, or Show C to Show D, the vast majority of people going to the parks do not have this knowledge. In my opinion, that is one of the biggest flaws of booking FP+ 60 days out. Knowing where you are going to be when a FP+ window opens for you becomes problematic. And designing your plan around these windows may work for the first, and maybe even the second one, but not the third one.
The other flaw, equally monumental in size, is that it takes away the opportunity to be spontaneous. Although I may design my touring plans to the minute, that does not mean I follow them "to the minute". All it does is allow me to make "informed decisions" on the fly. I can adapt very easily because I know what the consequence will be if I change anything on the touring plan. I can walk by something and see the line is shorter than I anticipated, so I can jump in. I can see that a FP- is available for the time I want, and grab it.
I am still open to believing that they will have found a way to ensure there are FPs+ available for headliners during the day of your visit, but I think that time will very quickly pass once people start getting the hang of the new system. So the argument of being able to pull out my smartphone to see what's available doesn't wash for me, because I fall into the camp of believing the ones I want will be all gone 60 days out.
I think Disney has missed the point of "pre-planning" as a guest experience. Things will be much more inflexible, and again, although I almost micro-mange the planning experience, I don't micro-manage my actual visit.
I know in other industries that I have exposure to, that technology is often used for "resource-planning" by the company. They want to be able to schedule the right number of staff to meet the requirements of the expected number of customers. It is my belief that this is the biggest driver of moving to this technology. It is all about Disney's bottom line, but I am not arguing the "guest-spending" - i.e. income - side, but rather the "staff wages" - i.e. expenses- side. They want to reduce expenses while still trying to convince themselves they are providing a better guest experience by "anticipating" what the customer wants.
I'm not convinced yet . I am desperately hoping they roll out new information to convince me this will enhance my experience, but I'm not holding my breath. They are taking away my ability to be spontaneous, which means taking away all the magic and the
That is not going to provide this guest with a better experience. If my conclusions above prove to be correct, it will be about detracting from my experience. Full stop.
This would be us! If we ended up prebooking our FP times, we would probably miss at least 50%-60% of them. It would be a shame if someone else couldn't use them.
There are rumours, but Disney has released no real information.
The hits just keep on coming....
