FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[glm777]

Good Lord - why did they have to make this so confusing LOL!
I have made a RO reservation for Nov 13, 14 then a package reservation for Nov 15 -22 - both at POP century (to take advantage of free dining). Although my 2nd stay is only 8 days, we upgraded to a 10 day park hopper ticket so we can get into the parks during our room only reservation days. Am I correct in understanding that I will only be able to book FP+ for the 2nd stay days and not the first 2 days - even though I have the parkhopper for those 2 days?
It kind of irks me that WDW seemingly wants to micromanage my time while there! I miss the spontaneity of the before-fastpass days!

 

[hiroMYhero]

Am I correct in understanding that I will only be able to book FP+ for the 2nd stay days and not the first 2 days - even though I have the parkhopper for those 2 days?

Correct. Activate your tickets as soon as you arrive for Stay #1 and book your FPs for those 2 days.

 

[marciemi]

Help! I am staying with my wife for a long trip in June. We are annual passholders. As a test, I tried to make her a FP for tomorrow (about 45 days from the start of our long trip) and it is saying that she has reached her allotment and that she cannot book FP for tomorrow. However, for me it does not say that and allows me to book FP+ for tomorrow. What gives? Thanks!!

Are you still having issues with this? I'm assuming you've ruled out the obvious - 1. She doesn't already have 7 days of FPP's made for a different trip and 2. Her pass doesn't expire before your trip? If so, then I'd be almost certain it's just Disney IT. Mine keeps telling me I don't have any valid admission (even though I recently renewed my AP and it's good for, oh, another 360 days or so!). Sometimes it works on my phone and not my desktop, sometimes the other way around. Sometimes neither. Usually if I log out and then log back in it will work (and then sometimes tells me another family member doesn't have valid admission even though they also have AP's). It's quite frustrating. If you try a couple different times/browsers/logging in and out and it still doesn't work then I'd call.

 

[123SA]

Does the change in the Fastpass system mean that I should now book the highest priority FP, and not worry about the remaining 2 FP for that day until after I have all of the high priority things booked? Meaning, I will be skipping in and out of different dates multiple times instead of booking entire days before moving on?

I have a 14 day trip Aug-Sept. We are going to MK on 3 days and I am trying for the Mine Train on all of them. I''m hoping that the Frozen stuff in Epcot will be open and assuming that the FP will be a priority. We'll go to Epcot on 2 days and try for one Frozen FP on each day.

Does the change in the system mean that my strategy should be
Epcot Day 1 get frozen ride FP, leave the rest of that day to finish out later,
Epcot Day 2 get A & E FP, leave the rest of that day to finish out later
MK day 1 get mine train
MK day 2 get mine train
MK day 3 get mine train
DHS day 1 get TSM
DHS day 2 get TSM
AK day 1 get nighttime FP, all 3
AK day 2 get nightime FP, all 3

and then just go back and fit in the remaining FP for each day?

THanks for your help.

 

[Cluelyss]

Does the change in the Fastpass system mean that I should now book the highest priority FP, and not worry about the remaining 2 FP for that day until after I have all of the high priority things booked? Meaning, I will be skipping in and out of different dates multiple times instead of booking entire days before moving on?

I have a 14 day trip Aug-Sept. We are going to MK on 3 days and I am trying for the Mine Train on all of them. I''m hoping that the Frozen stuff in Epcot will be open and assuming that the FP will be a priority. We'll go to Epcot on 2 days and try for one Frozen FP on each day.

Does the change in the system mean that my strategy should be
Epcot Day 1 get frozen ride FP, leave the rest of that day to finish out later,
Epcot Day 2 get A & E FP, leave the rest of that day to finish out later
MK day 1 get mine train
MK day 2 get mine train
MK day 3 get mine train
DHS day 1 get TSM
DHS day 2 get TSM
AK day 1 get nighttime FP, all 3
AK day 2 get nightime FP, all 3

and then just go back and fit in the remaining FP for each day?

THanks for your help.

You are correct, you can do this now under the new system. However, the Froway FP is the only one of those you have listed that may be difficult to obtain at 60 days. The others should still have plenty of availability, regardless of what order you are scheduling. So that would probably be my strategy at Epcot, but the other parks I'd just finish before changing days. It actually moves quicker than I expected it to.

 

[marciemi]

Does the change in the Fastpass system mean that I should now book the highest priority FP, and not worry about the remaining 2 FP for that day until after I have all of the high priority things booked? Meaning, I will be skipping in and out of different dates multiple times instead of booking entire days before moving on?

Agree with Cluelyss on her advice. I'll just add that if you want to select a second and third for the same day and same park it will give you a "Same day?" choice which keeps the same party and park selected. If you do as you said bouncing between days, each time you'll have to go through and check all the names you want again (only your own will be preselected) and pick the date from the calendar and pick the park. This is more of a hassle if you have a lot of people in your MDE and only some on this trip. Based on your selections I would probably do the two Epcot days as you said (just the one Tier 1 ride and worry about the rest later) but would then do 3 rides at a time for each of the MK days, then 3 rides for the DHS days, etc.

 

[123SA]

Thanks Cluelyss and marciemi

 

[megster1123]

Are you only able to login and view the FP+ section of the website after you hit your 60 day window?

I tried to access it so I could familiarize myself with the layout, but it tells me "We don't see tickets for these guests" (which is not the case, as all 4 of my family's tickets are clearly on MDE and already linked to my reservation.)

 

[hiroMYhero]

Are you only able to login and view the FP+ section of the website after you hit your 60 day window?

I tried to access it so I could familiarize myself with the layout, but it tells me "We don't see tickets for these guests" (which is not the case, as all 4 of my family's tickets are clearly on MDE and already linked to my reservation.)

Correct. Everything opens to you at exactly 60 days prior to your check-in date.

 

[hayesdvc]

Two RO Stays. The 60-day FP booking window will open at 60 days before the check-in date of the first RO stay and will extend until the checkout date of the second stay (and potentially beyond). This assumes valid tickets are linked to the MDX account.

When "and potentially beyond" is mentioned in the Split Stay section, are there a maximum number of RO reservations (in my case 5 DVC, all consecutive days) you can have linked in MDX to be able to make the first FP+ at the 60 day mark of the initial check-in date up to the last reservations check out date?

 

[hiroMYhero]

When "and potentially beyond" is mentioned in the Split Stay section, are there a maximum number of RO reservations (in my case 5 DVC, all consecutive days) you can have linked in MDX to be able to make the first FP+ at the 60 day mark of the initial check-in date up to the last reservations check out date?

No, there isn't a limit. As long as you have tickets you can book FPs and consecutive onsite stays keep the booking window open.

 

[hayesdvc]

No, there isn't a limit. As long as you have tickets you can book FPs and consecutive onsite stays keep the booking window open.

Thanks. As a follow up question, does it matter in making FP+ reservations at the 60 day mark of the intial check in, that in MDX I control multiple reservations (checking in at the same time) as long as all the tickets are also linked ?

Also, if I have a total of 14 consecutive days in RO reservations and a 10 day park hopper, can I just make 10 days of FP+ reservations within that 14 day period? What is I had an AP linked to MDX, could I make all 14 days on day one?

 

[hiroMYhero]

As a follow up question, does it matter in making FP+ reservations at the 60 day mark of the intial check in, that in MDX I control multiple reservations (checking in at the same time) as long as all the tickets are also linked ?

As long as tickets and onsite stays are correctly linked, the system keeps the booking window open.

can I just make 10 days of FP+ reservations within that 14 day period?

Yes. It's all based on the # of ticket entitlements.

What if I had an AP linked to MDX, could I make all 14 days on day one?

APs can book for length of an onsite stay without being restricted to their offsite 7-day max.

You may want to re-check mesaboy's OP as he does address AP booking.

 

[icc2515]

I was hoping someone with more knowledge than me could help out with a split stay questions. We are going in July and 3 reservations. The first being for one day at the Poly, as we arriving late and will more than likely not be going to the parks. The next reservation is for 6 days and the next for another 6 days. We all have annual passes (or vouchers I guess, linked to our account). We made all our FP+ reservations at 60 days from the 1 day Poly reservation. Now we will not be showing up on that 1st day and will have to cancel that one reservation. We will be showing up early in the morning for our next reservation. When I cancel the Poly reservation what, if anything will happen to the FP+ reservations. I do not care about the 1st days reservations as we will not be there anyway, but I really care about the other 12 days.

 

[hiroMYhero]

We will be showing up early in the morning for our next reservation. When I cancel the Poly reservation what, if anything will happen to the FP+ reservations. I do not care about the 1st days reservations as we will not be there anyway, but I really care about the other 12 days.

Your FPs will remain intact because you are within 60 days of Stay #2 which also includes the FP booking window for Stay #3.

 

[Cluelyss]

Are you only able to login and view the FP+ section of the website after you hit your 60 day window?

I tried to access it so I could familiarize myself with the layout, but it tells me "We don't see tickets for these guests" (which is not the case, as all 4 of my family's tickets are clearly on MDE and already linked to my reservation.)

Assuming the tickets were booked as part of your package? If so, you will not be able to access anything until you hit your 60 day window, as @hiroMYhero said. If your tickets are NOT part of a package, you may need to call Disney IT, as you should have a rolling 30 day window on any linked ticket that is not part of a package. With these you would be able to "practice."

 

[megster1123]

Assuming the tickets were booked as part of your package? If so, you will not be able to access anything until you hit your 60 day window, as @hiroMYhero said. If your tickets are NOT part of a package, you may need to call Disney IT, as you should have a rolling 30 day window on any linked ticket that is not part of a package. With these you would be able to "practice."

Yes they're part of the package. I was hoping it would be like ADRs where I could see the dates but just unable to select them. I found a good step by step with screenshots though so I feel better now.
Thanks everyone for the info!

 

[hiroMYhero]

Alert! @Lucas103 has reported that per kennythepirate, the FP Booking window now opens at 7:00am ET. This begins tomorrow, May 18th.

 

[JulieNMM]

My booking date was 5/17 at midnight (12:01am) and it did not work! I tried for a few hours and finally it worked at 7am Calif time, so 10am Florida time. So I think it started today.... Several others on this board also reported the same problem.

 

[jlundeen]

Alert! @Lucas103 has reported that per kennythepirate, the FP Booking window now opens at 7:00am ET. This begins tomorrow, May 18th.

I tried to find the info on WDW News Today as Kenny cites in his alert, but couldn't find anything. Has anyone seen any verification on any other site? Could you post a link if you did?