Fastpass Enforcement coming?

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If this happens it will be a huge bummer to us - we are guilty of using our FP's whenever the heck we want to after the return time.

Don't see how this improves the guest experience but it would make perfect sense as a transition to the new reservation system that was announced a while back (which as a Florida day tripper I hate btw.) Sometimes change really sucks. I love the way the FP system works right now.
 
Well, we have had at least one time on every trip where our ADR is what I would consider unreasonably late...meaning we are not seating for 45 min or more beyond what our scheduled time was. And then if service runs kinda slow...well... I mean I love our Disney dining experiences. But sometimes, you run into time issues and I should not be penalized because they didn't keep up on their end. I didn't pitch a fit because I had to wait extra to get seated for my meal. You should take that into consideration and accept my FP. And the other issue is very ofter standy by wait times are NOT accurate!! Ever had that one happen? So you have waited all that time and are next...and you're supposed to leave that line because your FP is about to expire. I mean come on you're supposed to sit around and twiddle your thumbs and do nothing until your FP window pops up?? I understand enforcing them, but I think they should make them 2 hour return windows! that would alleviate alot of problems. :goodvibes

Your situation was another that was something beyond your control. What I am talking about is people that before they get a FP, no matter what the return time is, are planning to not use it at that time. They just want to be able to do the parks, go to their resort do pool/nap time and then use them at the end of the day.

Honestly, it's not like you can't ride the ride if you don't use a FP. You don't have to "sit around and twiddle your thumbs". If the constrants of the FP system aren't ones you are willing to work with, just don't use them.

I agree with you, the windows should be at least 2 hours. Then again, I don't get to make the rules. I wish I could. I'ld be sleeping in Cinderella's Castle every night, and would have the ability to wander the MK at night.:lmao:
 
You stated it was broken LOL.

No, I said it must have been broken for a very long time if enforcement is deemed necessary...given it hasn't been enforced in many years, it must be working perfectly fine.


Basically in the way that people are now complaining that the lines will be clogged now that it is working effectively is precisely the problem now. Instead of 120 coming back at one time they now have 250 because everyone who didn't use their fastpasses is running onto Space Mountain at the end of the day. Which is nice for the people earlier in the day when those additional people never showed up, but it's unfair to for the group later. Although, regardless of what the actual problem is they have the times and now they are just sticking to them. Of all the theme parks I've been to Disney by far has the best fast pass system and once it is working correctly I think we'll see even more of an improvement.

It all ends up zero-sum. Yes, things have an apparent slow down later, but it sped up earlier by the same degree, and in the end everyone pretty much rides when they would have in the end.

Any physics majors out there? Theory of Relativity? Well, there's Doc's Theory of FP/Wait Time Relativity. It's all in the frame of reference. From the frame of the person waiting in the queue, they perceive waiting longer when a large group of FP users come through (whether they are late or not doesn't actually matter). And from their frame of reference, that is true. But from an outside observer, that person got on the ride at the same time whether that group showed up 5 minutes earlier, or an hour, or 5 hours.
 

I understand that some people use their FP late because of ADRs that run late (although I do think this can be prevented in most cases by simply not obtaining a FP anywhere close to your ADR time) or rides/lines that have issues (this obviously can't be prevented); however, let's be honest, most people (especially those complaining) are using their FP late because they get them early in the day and take a break in the afternoon to return and use them later. That is completely in their control.

I honestly don't care if Disney enforces the printed FP return time or sticks to the current policy but it is somewhat disingenuous to argue that late FP use is somehow primarily due to uncontrollable circumstances. It is a convenience to use them late (one that I have on rare occasions used myself).

As for those saying they won't return to Disney if this is enforced, this system has only been in place for a little over 10 years and I honestly don't even know how long the policy of accepting late FP has been in place. Did you never attend Disney before? Is the FP system as implemented really the reason you go to Disney? I have been going to Disney since 1972 and have been in short lines, long lines, stand by lines, and FP lines. Yes the FP system is a great convenience but, at least for me, it is only a minute thing compared to Disney as a whole.
 
This is why I am TOTALLY AGAINST making a guest return at a required 1 hour period.

The parks are very big. When you get a few fastpasses for one area sometimes it an hour or two before you can use them, so you go to another area of a park. Then you might have to rush back (not close) to use your fastpass in required return time. Perhaps the other fastpass you got for another ride closeby is for a totally different return time. What are you gonna do, stand around and try to kill and hour waiting for the fastpass window to come up?

It's a bad system. The parks are too large to have to run from one area in a park to another because your fastpass time window is up. It will be a total pain if they enforce this. We will be very unhappy and might not visit as often.
 
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I feel so bad for those poor CM's who will be working at the attractions when this is first implemented :rolleyes1
 
It's Disney's park, with Disney's rules. If Disney says it's ok to use a FP after the window, then you didn't break a rule, policy, law, corollary, axiom, or absolute. You broke a suggestion, one that even DISNEY didn't hold you to.

I just wish I were a cop with a laser speed gun tracking all these "rule followers" on the turnpike...

If he were following me, he'ld be very bored since I always go exactly the posted limit. Besides, when did following the rules become such a bad thing?
 
I feel so bad for those poor CM's who will be working at the attractions when this is first implemented :rolleyes1

Managers will apparently be on hand to deal with guests, at least early on.
 
If true, it would be unfortunate. Sometimes it's just not possible to get back during the specified time. If that becomes the case, I would get to ride even less than I do now. (Mobility issues - for example - no WAY can I stand in a long standby line for the Pooh ride and as a single traveler, there's no one to push me in a chair.)
 
Basically in the way that people are now complaining that the lines will be clogged now that it is working effectively is precisely the problem now. Instead of 120 coming back at one time they now have 250 because everyone who didn't use their fastpasses is running onto Space Mountain at the end of the day. Which is nice for the people earlier in the day when those additional people never showed up, but it's unfair to for the group later. Although, regardless of what the actual problem is they have the times and now they are just sticking to them. Of all the theme parks I've been to Disney by far has the best fast pass system and once it is working correctly I think we'll see even more of an improvement.

Your example just doesn't make sense. You say it is somehow unfair to the group that shows up later and can't ride because of the flood of late FP users. You are ignoring the fact that Space Mountain runs at capacity all day - in other words, every car is full from opening until close. This is significant because what it means is that the same number of people will ride everyday (I know, some rides have the option of increased capacity with more cars and whatever, but follow me here...). The same number of people ride Space Mountain everyday (approximately). So, what difference does it make when a FP user arrives? As a matter of fact, the later they use them the better since people waiting in standby are standing there hoping no one will enter the FP cue and thus make their wait even longer. This "flood of late users" argument always comes up but is misguided. The "group later" that waits until 5 minutes before the park closes to ride a ride with a 40 minute average wait time is not entitled to any fairness anyway. Get in line earlier in the day and HOPE that FP holders wait until the last minute to use them.
 
Dang, just when disboards got the servers fixed... This controversy will bring them to the ground again! popcorn::
 
I blame space lizards.

Be careful, they are cruel and they do NOT come in peace. The best way to defend yourself is with

(PORTIONS OF THIS POST HAVE BEEN REDACTED)
 
Our next trip is Feb of 2014 so hopefully things will be all worked out and decided. It will be early feb so it should be a slower time.
 
I'm sorry but you are coming off as a bit clueless here. You should Google Original Disney Fastpass patent and take a nice long gander at all the verbage. There are no less than 10 different scenarios on how to use the Fastpass under that original patent.

I'm not sure how I'm coming off "clueless", but I was referring to the concept that was behind the fast pass. I understand that in the operational reminder it states that someone can use it past the window, but again this was placed in as a courtesy for people who missed their original window...if it was policy to just get a fast pass and come back whenever you wanted then it wasn't necessary to place a window on it or write an SOP on how to handle the situation when someone comes up with an expired pass. The fact of the matter is my main post was in response to people boycotting Disney because they decided to enforcing the original intent which should be a non-issue.
 
I just wanted to share what happened to me last week re: Fastpass

We arrived at RnR at our specified time window to ride RnR and much to our dismay, about 30 seconds before we got there, a VERY large tour group arrived. There were literally over 100 people in this group and they all had a Fastpasses. When I asked the CM how long the wait would now be she said over 45 minutes (standby was only 30). I asked how they all managed to get a Fastpass for the same time she replied "They didn't, it just so happens all of their return times have already occurred and they hold on to them knowing that most of them can arrive late and ride together." The CM also informed me that one leader from the group will take all of the tickets and get Fastpasses for all of them at the same time. :scared1:

Sooo as far as my experience goes I am in favor of the enforcement. I admit that I too have held on to Fastpasses knowing we can show up late with no problem but really, is that fair?? We would never expect to arrive 2 or 3 hours late for an ADR and expect to be seated, why is the Fastpass system any different? Personally, I think enforcement will better regulate crowd control and make everyone's experience more magical.

This issue wouldn't be "solved" with the window. First off, if they were collected at the same time, the windows for all 100 would overlap. Since they're part of a group, the earliest FP window would be honored for the whole, so even if the last person's FP in the group was for an hour later, they would be allowed to board with the early group. Secondly, this won't stop large groups from going through or dictate that they can't come back as a window since Disney clearly (and rightly) won't divide a tour group of children, even a large one of mostly teenagers, when they come through. FP wasn't designed to do that, nor should it be, because doing so would make supervision a nightmare. Thirdly, when a huge window of people hit the FP at the same time, the FP ride does get longer, but it also is served almost continuously until the ride line is knocked down... And a group of 95 students hitting the ride means that they would occupy 4 vehicles... Getting them loaded in 4 vehicles plus the normal flow of people doesn't take 45 minutes while having the standby take only 30 with how they operate RRC's FP line.

That said, I know last week RRC was having issues and was being frequently stopped. I should know, I got stuck in the tunnel by the red carpet for 30 minutes, LoL! If that issue was going on, that would impact the ride wait, not the 95 kids in front of you.

As far as ADRs go, no, nobody would expect to have their seat if they show up 2-3 hours late. But then again, nobody at Disney tells you that if you do, you can be seated, nor do they tell you that the policy is to seat everybody to eat as long as they show up after their window like they do with FPs.

Seriously?! You're going to stop going to Disney because they are finally enforcing the guidelines that people have been taking advantage of? Were you dropped on your head?! That's like saying you're never going grocery shopping again because they won't accept your expired coupons! I've gone to Disney at least once a year since I was born and I've never had a problem getting on all of the rides while following the fast pass windows. I understand that in their handbook they have a section that states that they should let people in past their window, but that was placed in as a courtousy for people who ran into an issue and absolutely couldn't make their time. The point of it was to help make someone's experience magical, not for people to store up on fast passes like a squirrel stores up on nuts and use them at the end of the day. I have no problem with the new rule and in fact I'm excited that they will finally be enforcing it as it will finally allow the fast pass system to work that way that it was meant to.

Well, I wasn't "dropped on my head," but changing how FP operates will certainly make me think about taking a Disney vacation during certain times of the year, absolutely. When any place changes a practice, rule, or policy related to how you access it's features, naturally it's going to make you re-evaluate if you want to accept the trip under the new conditions. Under the old FP system, I didn't think anything of going at the end of Sept, when it was still hot and somewhat crowded, because I knew that if I got a FP early in the day for an attraction and, for whatever reason, couldn't make it, that I could still do the ride at some point. We did it more than once actually... We got FP's for Soarin and I think TT, but during the window they were valid the heat was getting to me and we went to the hotel to rest knowing that when we went back later, we could get on. I only had to schedule 1 stop... The stop to get the FP. The rest works itself out.

If the policy changes, now I know if I want to do any FP ride, I have to plan, make, and keep two times... A time to come where I know I will get a window that I can ride the ride, plus the actual ride window. I don't even begin to know how to chart or check how many people will show up to the FP thing to tick the ride window to a point in the day where I can actually ride the ride and honestly, I don't want to do that kind of planning. Structured Disney fun isn't my thing and calculating out crowd levels and guessing when the FP for Space Mountain is going to land at the 4p-6p window so as to not be missed because my lunch ran late or missed because a ride before it ran long or I was doing something else and now have to make ADRs and have to choose between dinners and rides... Not fun, not worth my time, certainly not how I want to spend my money when my goal is to relax. Honestly, it makes me rethink bringing my young son for his first trip next Oct (and makes me rethink next Oct's trip period) because goodness knows how he will do at any given moment... He's 2, you can't plan things that strictly.

As to your coupon analogy, it doesn't hold water. The analogy is more like a grocery store telling you that you can use coupons, then reversing it's decision to allow any coupons because the people who chose not to use the coupons complained they weren't getting as good a deal as those who were, inspite of the fact that the coupons were available to all and that group of people opted not to use them. It's like being a ticketed customer on a plane who's told they can't have their seat because the guy flying standby thinks it's unfair he has to wait for the next flight and you get to take this one, inspite of the fact that you planned and got a ticket he could have gotten too if he'd decided to do so.

FPs are available to all, if you don't use them and opt to use the standby, that means you're the filler in the cracks for the primary line, which is the FP line. But if you want to be seated faster, get a FP. The priority isn't nor should it be the standby line. The very line tells you that you're riding standby... There are no illusions about how it works. The fact that FP people get seated faster than standby doesn't mean the system is broken, it means the system works as it should. That was the very point of said system, and it's worked fabulously for the better part of a decade. Honestly, the only people I ever see get mad are those who don't get FPs, don't understand how they work, think that FP means no line or front of line, and those who can't figure out basic math ("Why would I come back in 2 hours to ride this ride when if I wait for 1 hour I can get on? Fastpass is stupid, I'll get on the ride first if I wait in line...").

None of those examples take an hour... if you plan accordingly you'll make it back to use your fast pass within your window. If not, there's always next time.

Some of those examples do take an hour, or more. We were seated late to dinner, 30 minutes late in one circumstance, a ride was delayed significantly due to shutdowns (as was our line). Even multiple little issues, such as a delay to load handicapped passengers, a parade, and a late seating for dinner can equal one long delay. And there may not always be a "next time," especially with the big rides. If you don't hit the headliners first thing, you'll miss it and that's it. Parks with multiple headliners, you're now picking and choosing what you want more with the knowledge you probably won't get them all. That is not what the FP was supposed to be about.

Trust me I'm not a planner and even when forcing myself to use my FP within the given window all the time I can still have a relaxing vacation. Just enjoy the fact that Disney bent the rules for the past couple years. I think we only see stage one of the bigger next gen plan with this change.

Honestly, my vacation isn't relaxing knowing that I have to be at A at X time for dinner, B at Y time to get a FP, then back at B at Z time to ride otherwise you miss out, hoping that D and E don't run long, while wondering if you'll have enough time to zip back for F before the window for that FP during the time you want is gone. Too regimented, not at all fun or relaxing.

I'm glad they did it the way they did, I wish they'd keep it, and kind of glad I have memories of doing it the way we did. If the new FP system is going to be as regimented as I think it is, I'm also probably going to pass on Disney as a vacation spot. I have no desire to do standby for rides, I have less of a desire to plan what ride I'm riding at what time how many times 6 months in advance, now competing for good rides like I do for good dining reservations. It would mean any trip not made prior to the 180 day mark would be absolutely pointless.
 
You stated it was broken LOL

Personally, I never had a hard time understanding a piece of paper that states "return time between 1:30 and 2:00" (Or whatever the fastpass in your hand says.) Cleary WDW intended for FP to be used during that time-not hours later.

Nope. This from my earlier post...
To answer the question about why they print an end time and not simply the earliest time you may enter the FP line:
Because someone realized that people need guidelines. Seriously, it is because having a start and finish gives an appearance of a "reservation" instead of just giving you a time to return (which just seems like you're still waiting, just not in the line). People like an appointment. I am not kidding – it is no more scientific than that.

As stated by others, the original patent amd the oringinal concept of the FP was never predicated upon an end time. The idea of the FP was created because Disney understands that the ONLY time you cannot spend money in the park is when you are a)riding or b)in line. Since they can't do anything about "a", they began to focus on "b". Thus the FP concept. Allow people to spend time doing other things while they would normally be in line. Things like buying food or shopping - anything but standing in a 100% unprofitable line.
 
No, I said it must have been broken for a very long time if enforcement is deemed necessary...given it hasn't been enforced in many years, it must be working perfectly fine.

I read it the opposite-the system was designed for people to return at the time stated. It has been so abused (broken system-WDW did not enforce return times) that enforcement IS needed and WDW is finally going to start. Looks like you will need to edit your links LOL.
 
Your example just doesn't make sense. You say it is somehow unfair to the group that shows up later and can't ride because of the flood of late FP users. You are ignoring the fact that Space Mountain runs at capacity all day - in other words, every car is full from opening until close. This is significant because what it means is that the same number of people will ride everyday (I know, some rides have the option of increased capacity with more cars and whatever, but follow me here...). The same number of people ride Space Mountain everyday (approximately). So, what difference does it make when a FP user arrives? As a matter of fact, the later they use them the better since people waiting in standby are standing there hoping no one will enter the FP cue and thus make their wait even longer. This "flood of late users" argument always comes up but is misguided. The "group later" that waits until 5 minutes before the park closes to ride a ride with a 40 minute average wait time is not entitled to any fairness anyway. Get in line earlier in the day and HOPE that FP holders wait until the last minute to use them.

Your argument makes no sense. Disney only gives out "x" amount in a certain period. That way , when you return, you should have a small wait. If there is no set return time, you can have a mad crunch and it makes the FP line 30 min, and makes the line for stand by even longer.
Just because it always runs at full capacity earlier is irrelevant.
 
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