Hi, cbnaquin! (You're from Louisiana, too? Howdy, neighbor!)
When surveys don't credit, it's almost always a cookie issue. If you clear your cookies before going to QR to attempt surveys, or before going to your email to attempt from there, that will fix 99% of the crediting problems.
I spoke with a member who said, "...but I clear cookies every night!" She didn't understand that, if you do that, but if first thing in the morning you go to another site to do surveys BEFORE you go to QR, that other site's cookie will now be on your machine, interfering with QR's receiving credit.
So the order is, 1) clear cookies, 2) go to QR or to QR's emails to attempt surveys. Nothing in-between, at least nothing survey-related!
Now if you're still doing that, non-crediting could be because the time frame for posting just hasn't passed yet. Surveys don't credit instantly. Some don't credit over the weekends. Others only credit "in 3 to 5 days" which generally means on Mondays.
Last possible cause: non-crediting could be due to a technical issue on the part of the survey company. If you'll email us with the router name and the date you attempted it, we'll manually credit you (for up to 5 a month).
Many of our diehard survey takers keep a log of which router (or which targeted survey number) they attempted and on which date. Then they can check it off as it credits...or if it doesn't, they'll have the info we need to give you a manual credit. And these non-crediting tickets also help us on the backside to notice patterns like, "Wow, a whole bunch of people are complaining that Daily Router X isn't crediting, we need to contact them to get this fixed."
That is VERY rare, though. It's almost always a cookie problem, particularly when the member says that multiple routers aren't crediting (or that the same one doesn't credit, day in and day out).
I hope this helps get you crediting again! If you have any other questions or if I can help in any other way, please don't hesitate to reach out. It looks like you're also a newbie to the DIS -- welcome!