DVC website Reservation request.. good or bad idea?

[Malibelle]

Has anyone made reservations by going through the DVC website? We did last night because member services was closed. What was your experience doing it this way? Good or bad?

 

[jarestel]

It was fine. Many members prefer the immediacy of the phone call over the delay involved in securing a reservation via e-mail. But no, I've had no problems with the e-mail system the few times I have used it.

 

[justjudy]

We've made almost all of our reservations via E-Mail on the member site. We've been very pleased and have always gotten our first choice. We do tend to travel during less crowded times -- September and January. Perhaps if we were looking to go around the holidays I might feel better using the phone system.

 

[jmhazlett]

We have made most of our reservations using the on-line email system and have never had a problem. They usually email back to you in a day or two and send you the confirmation number followed by the usual written confirmation in about a week to 10 days. A lot easier than being on hold for 15 minutes or longer.

 

[kimberh]

I have used it once,for a reservation, but I do use it to add names to a reservation or the DDP. I try not to tie up the phone lines, especially with all the long waits, lately. I like having a email confirmation with the amount on the DDP.

 

[gppnj]

I prefer the immediacy of the telephone to make reservations. However, I've used the E-mail to cancel a reservation. The E-mail is fine when what you need to do is not time sensitive.

 

[Chuck S]

As long as you are traveling during a "normal" DVC demand time vs. a peak time, and are at th ebeginnings of booking windows, you should be ine. It will take a couple of days fo them to answer you, though.

I've used it often, without problems.

 

[zoomsharedisney]

I used it last week and received a response the next morning with everything confirmed. It was great and no problems at all.