Tatebeck
I Can Go The DIStance
- Joined
- Dec 3, 2023
- Messages
- 1,836
Example made up scenario that IMO they could use if they wanted to according to the current Home Resort Rules and Regulations.
Sketchy Member: "Hi I would like to change the lead guest and other guests on this reservation"
Member Services "Okay, I may be able to help you with that. First I need to ask, is this reservation going to be used as a rental?"
Sketchy Member: "Yes, I booked 20 AKV Value Studio trips this year that I don't think I can make it to. So I need to rent."
Member Services: "Unfortunately for rentals members are required to notify us that it is a rental at the time the reservation is made. Since this reservation was made months ago in your name and not as a rental, I am unable to change the lead guest for rental purposes. I will make a note of this, and if you wish to use your vacation points for a rental, you will have to cancel this reservation and make another reservation in the name of your rental guests, then notify us that it is being used as a rental. Thank you and have a magical day!
Sketchy Member: "Hi I would like to change the lead guest and other guests on this reservation"
Member Services "Okay, I may be able to help you with that. First I need to ask, is this reservation going to be used as a rental?"
Sketchy Member: "Yes, I booked 20 AKV Value Studio trips this year that I don't think I can make it to. So I need to rent."
Member Services: "Unfortunately for rentals members are required to notify us that it is a rental at the time the reservation is made. Since this reservation was made months ago in your name and not as a rental, I am unable to change the lead guest for rental purposes. I will make a note of this, and if you wish to use your vacation points for a rental, you will have to cancel this reservation and make another reservation in the name of your rental guests, then notify us that it is being used as a rental. Thank you and have a magical day!
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