It’s weird. I kept getting that blue circle over and over again for weeks (must’ve happened over a dozen times). At first I was able to go to a private window and have it work, but after a few times that stopped helping. Tried different device and again, worked briefly before it kept going to blue circle again. Then I did one of their site surveys and explained the issue there, and it seemed shortly after no more problem.
Just checked now and it is still loading the dashboard trips fine. It’s been a few weeks now that it has worked every time.
Have no idea if it was related or not. Could it really be someone read my feedback and fixed whatever the issue was?