Disney's Long Term DVC Strategy

[disneylandtour]

I am finding more and more CMs ask if I have any discounts and not if I am DVc, AP, etc.

I'm an AP holder and it's been a LONG time since I haven't had to show a CM the screen on MDE.

 

[Sandisw]

I'm an AP holder and it's been a LONG time since I haven't had to show a CM the screen on MDE.

Once I say. yes, I have DVC, Disney Visa, and AP, they always require proof!

 

[maui22]

In May, we had to show every time. They were told to always check for the Y. One problem, some were not trained that BY still means Y. A manager had to be brought over 4-5 times during our stay.

 

[VGCgroupie]

I always just have my phone out and show them kind of before they are even asking. I want my discount, no need to slow things down waiting for them to ask.

 

[HyperspaceMountainPilot]

I always just have my phone out and show them kind of before they are even asking. I want my discount, no need to slow things down waiting for them to ask.

It does slow things down. Would be really nice if it could be done by scanning your MB or connecting via Apple wallet. It’s especially ridiculous at DLR when you have to find your WDW pass in your wallet and then navigate through to find the Y card indicator.

 

[Matty B13]

I just show the waitstaff my phone before the bill, that way they don't feel awkward asking for it. Also at the cashiers station as well.

 

[Girlstar30]

It does slow things down. Would be really nice if it could be done by scanning your MB or connecting via Apple wallet. It’s especially ridiculous at DLR when you have to find your WDW pass in your wallet and then navigate through to find the Y card indicator.

I have seen some older DVC members that aren't as phone savvy get really upset about this and snarky at the cast member, even though they were DVC Y.

So at WDW when you guys have to show it you dont have to show them the wallet?

 

[maui22]

I have seen some older DVC members that aren't as phone savvy get really upset about this and snarky at the cast member, even though they were DVC Y.

So at WDW when you guys have to show it you dont have to show them the wallet?

Imagine the CMs. They help people with this multiple times a day. Different devices, different
versions of app, etc.

Then, each time a department (or Apple/Google/etc) decides to change things, update the app, update device version, update OS interface, etc…they may need to relearn and help guests again. In some ways, the frontline CMs have become the real IT department.

 

[Girlstar30]

Imagine the CMs. They help people with this multiple times a day. Different devices, different
versions a of app, etc.

Then, each time a department (or Apple/Google/etc) decides to change things, update the app, update device version, update OS interface, etc…they may need to relearn and help guests again. In some ways, the frontline CMs have become the real IT department.

Yeah i felt really bad watching this man get really upset at her. I dont get people like that must have never worked in customer service before.

 

[PolyRob]

WDW tends to restrict discounts on new restaurants until the pixie dust wears off. Same thing happened with Roundup Rodeo in DHS. It added AP and DVC discounts about a year after it opened.

Wailulu is also very much an elevated lounge like Geyser Point so who knows if it will ever happen. No discount has worked on alcohol since Tables in Wonderland so it may just be easier to restrict these "bar and grills."

Replying to myself since Wailulu is now offering DVC discounts

https://dvcnews.com/wdw-resorts/pol...ber-discount-now-offered-at-wailulu-bar-grill

 

[HyperspaceMountainPilot]

Replying to myself since Wailulu is now offering DVC discounts

https://dvcnews.com/wdw-resorts/pol...ber-discount-now-offered-at-wailulu-bar-grill

Seems bearish for WDW revenues in 2025…the resort has only been open for 7mo and there’s a huge dining shortage at Poly.

 

[disneylandtour]

I'm an AP holder and it's been a LONG time since I haven't had to show a CM the screen on MDE.

Twice this week at Whispering Canyon--as AP get 40% off this month (on weekdays)--I was asked to see not only my AP on MDE but also my actual ID. They said it was to enforce that only AP holders get the 40% discount.

 

[katyc67]

Like many, I have a blended DVC portfolio. I have more than enough retail points for benefits and the bulk is in resale so that I can stay where I want when I want. I think that this is the best way to go. Buy your retail on the best deal you can get, usually when a new resort is opening (looking at you Lake Shore) and then add on resale when you see deals.

Do you think there will be a pre-opening special price on Lakeshore Lodge?

 

[Brianstl]

Seems bearish for WDW revenues in 2025…the resort has only been open for 7mo and there’s a huge dining shortage at Poly.

It does seem strange. This placed appeared constantly packed not that long ago.