Back when DVC sent us the info with a pin#, I registered on the site and was able to access with no problem. However I haven't visited the site for a few months and now I can't access members only. I know my sign in name and password, but it keeps asking for member ID and PIN#. I discarded the PIN info long ago because my understanding was once you registered that information was no longer needed.
I've e-mailed members services but got no response.
Anyone have a suggestion?
I've e-mailed members services but got no response.
Anyone have a suggestion?

and once you have the ID and PW in place, that should allow you to access site. Tho there is always the field for PIN etc, you shuld only need your ID & PW. If otherwise, MS should be able to help.
