I just got a very odd email from DLR Reservations that just says Reservation Cancellation Number and then lists a number and my name and address. There are no dates or anything else listed. My reservation was under the Dapper Days rate, starting November 12.
ETA: The first several numbers on the "cancellation number" do match the digits of my original confirmation.
I got the same![]()
Me too- Dapper Days Nov 13-16th.
I have never received any AP emails and i have the sig+ which is still valid til Decemeber. DH and DD have flex and he will sometimes receive emails.Other APs whose passes have expired during the closure also posted that they did not receive this email (and have not received official emails since their expiration date). I assume the computers stop sending emails once the expiration date trips. That is why I post these updates here. Not everyone gets these; and some people get them, but don't see them (junk folders, etc.).
Which is why I said in my post that some people never do receive these emails (no one knows exactly why -- one of those Disney mysteries) and which is exactly why I make sure to post them here and in other threads. That increases the odds that people will see them and get the information! As long as APs get the information somewhere, they're good!I have never received any AP emails and i have the sig+ which is still valid til Decemeber. DH and DD have flex and he will sometimes receive emails.
Does anyone know how late I can push my reservation? I'm expecting a call from Disney to cancel my GCH hotel reservation for 11/1, and after rescheduling five times, I think I'd like to aim for spring 2021 but it hasn't been available thus far. I apologize if this is posted elsewhere, but I couldn't see the info on the first page. Thank you!
The no discount isn’t a good idea for them. WDW has up to 35% discount and people who can switch are. I have never understood DL on-site pricing though, so maybe it’s just me....Disney called me yesterday to see what I wanted to do with my GCH reservation for Nov 4-8. My choices were to either reschedule through December 31 or to cancel. My reservation had the great discount on it from the prior reschedulings and when I asked if I would be able to keep that discount, I was told that the only discount I would get is if there was a current discount in place for the new dates. So essentially no discount. I canceled.
Thank you! I am an AP and it expires Oct 25. I did not receive this emailDLR APs received an official email today. The following is from Gothic Rosie:
I was able to keep my discount when I moved from November 5 to December 20. Try calling back and getting a different cast member.The no discount isn’t a good idea for them. WDW has up to 35% discount and people who can switch are. I have never understood DL on-site pricing though, so maybe it’s just me....
Thank you! I am an AP and it expires Oct 25. I did not receive this email![]()
I posted this in the Dec thread, but I thought I'd share it here too. I got curious and looked to see how far out Courtyard is canceling reservations. Looks like it's all the way out to March 1☹.
Based on two independent confirmations, it does look like the Courtyard is planning to be closed until March 1st. I would imagine they can reverse that decision if the parks should announce a reopening before then.It looks like hotels in the area are cancelling reservations for early next year. My family and I had a reservation for the end of February at the Courtyard Theme Park Entrance. A couple of days ago, I received an email from the Marriott, informing me that the hotel will be closed until March 1st (for now, anyway). My reservation was canceled.
Copy of the email I received. I booked thru Costco if that matters at all.
We are sorry to inform you that your upcoming visit with us will be impacted by several closures. We recognize that the COVID-19 situation is constantly evolving, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way.
Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals. The Hotels of the Disneyland Resort are also closed and will reopen at a later date. Given this unprecedented situation, we appreciate your patience and understanding as we navigate through this process as responsibly as we can.
Unfortunately, this means we are unable to accommodate your upcoming hotel room reservation. If you have already modified or cancelled your upcoming Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package, no further action needs to be taken.
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through November 14, 2020. If you are unable to reach us before your check-in date for such time period, you will not be penalized or assessed Disney-imposed fees for cancelling your Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package after your check-in date.
Note that some package components are nonrefundable and subject to third-party operator cancellation policies. You should work directly with any third-party operators you have used to book any parts of your vacation package that were not booked through the Walt Disney Travel Company, including flights, travel protection and car rentals.
To cancel or modify your reservation, please contact the Walt Disney Travel Company at (714) 520-5050 between the hours of 7:00 AM PST and 9:00 PM PST, 7 days a week. If you are a Canada resident, please call (800) 496-6337.
If you originally booked through a Travel Professional, please reach out to them directly if you have questions or would like to reschedule.
We do anticipate heavy call volume and appreciate your patience as we work hard to respond to all inquiries.
Sincerely, Disney Destinations, LLC