Nov 2015, we stayed at POR and we got a text saying that our room wasn't ready. We just hung out at the pool and then planned to head to Disney springs. However, we never got "your room is now ready" text. So, it's not a bad idea to just double check with the front desk every few hours. My sister and her family got their room ready text and I was getting a little frustrated, do I went to the front desk to inquire about how much longer I could expect to wait, and they replied "your room has been ready for 2 hrs". So, not a bad idea just to double check and hr or two after you arrive. Live and learn...lol