Hello! I’m not sure if anyone can help me with this question, but I thought this would still be the place to ask!
I started planning my ODD big 10th birthday WDW trip in August 2018....She’ll be 10 the day before we head down for Disney 12/1/2019. Unfortunately, in the fall, her failure to thrive was attributed finally to wheat and tomato allergies. She’s growing well since we’ve cut out those allergens, but what does that mean for CL offerings? Everyone keeps telling me Disney is great with allergies, but is that true for the lounge? I see you guys posting photos of food, and most of it is stuff she can’t eat. I’m afraid I’ve wasted a lot of money on a CL room and we won’t really be able to enjoy the lounge breakfast. Any experience with allergies and CL?
I've posted on this topic in this thread many tiems, but it has a great mnay pages.
Yes, WDW, including- and maybe especially the CL's are great about food allergies, as dining goes. Personally, I think she's lucky to finally have her allergies identified (NOT knowing is far worse!)
For someone with allergies, CL is a little better than non-CL.
To report an allergy, you simply tell the CM at the desk when you arrive, if you arrive during the CL hours. If you arrive after hours, you simply talk to a CM the next morning. They will go over your options, but usually they will call a chef to talk directly to you (or the parent/child combo in the case of a minor) about your dietary needs. They will usually ask about the length of your stay, and what you like to eat. Each resort is slightly different. After your 1st day, they might come talk to you again, or they might just prep a special plate just for you at each meal. A third option is that the chef will simply go down the line with you and tell you which items are safe for you to eat- if you are comfortable with eating items off the buffet. (cross-contamination is possible in some cases). The lounge serves items like whole apples, and oranges, so those are likely safe for her to eat.
If you need a meal that is specially prepared for you, it just takes them a few minutes to prep it. In some cases they might offer her prepackaged items that are certified wheat-free. If you look in the DISabilities section of the DISboards, you should be able to find a thread that is specifically maintained by folks with allergies, to see exactly which pre-packaged foods WDW is currently offering in different locations property-wide.
At every ADR, you will get asked about your allergy needs upon arrival. If not, you should tell them. In some cases, you will be given an allergy-friendly menu. (Likely one that lists wheat-free options), for the tomato allergy, you might need to talk to a chef. If you have the CL staff book your ADR's they should do this for all your ADR. If you do them yourself, you can at least list the whet allergy for now. (and just mention the tomato allergy when you talk to the chef.)
At QS locations, you will often be given an allergen menu, or prepackaged items upon request. You simply tell the cashier, and the staff will ALSO make sure your food is prepared away from allergens. If they can't, they will tell you a food is not safe for you to eat. they are VERY careful, in my experience.
FYI, Universal staff are also great when it comes to allergies! they have very similar policies.
A nice thing about CL, is that you are likely going to have similar staff all week, so no need to explain yourself multiple times. This is also true if you have any ADR's at your base hotel. Most of the WDW hotels have one central kitchen- even BC/YC. so if are staying at the BC or YC- and eat at any TS place in BC or YC they are the same staff as the BC/YC CL. GF also mostly uses one central kitchen.
The only places that might be slightly less great for her are the special event kiosks (like during food and Wine Festival), and other kids at the babysitting places might not understand her allergy and accidentally cross-contaminate her plate.
DO check out the special bakery in Disney Springs. you might also want to pack just a few snacks for her, especially if you are flying or driving a long distance.
If you will have a car (or even use a towncar service) there's a Whole Foods near Universal. (Sand Lake ) Publix is also decent grocery store chain, but WF is super for allergies, if you want to pick up a few allergen-free snacks after you arrive. For something like mid-day snacks, that might be easier and that way you KNOW she'll get the specific foods she likes without any effort.