I am new here but I just received this from DSS about the 1 bedroom suite at the Poly.
DSS Response:
"Thank you for contacting Disney Signature Services!
Although in the past that room did include access to the club level lounge that has changed since our re-opening and is no longer an amenity of that particular room type. I would recommend reaching out to our resort reservations team and they will be more than happy to assist with modifying your resort reservation to a club level room."
This seems absolutely crazy to me given the cost of this room. Has anyone heard this?
DSS Response:
"Thank you for contacting Disney Signature Services!
Although in the past that room did include access to the club level lounge that has changed since our re-opening and is no longer an amenity of that particular room type. I would recommend reaching out to our resort reservations team and they will be more than happy to assist with modifying your resort reservation to a club level room."
This seems absolutely crazy to me given the cost of this room. Has anyone heard this?