Disney+ --> subtitles seem to be the default setting

gumbo1009

...flawed product of a deranged mind...
Joined
Oct 3, 2008
Messages
548
Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.
 
Mine didn't have subtitles so it must be some personal setting you have. Sorry I have no idea how to fix it.
 
Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.

got the same thing.On my ruku had to go to settings than accessibility than captions mode. I don’t get it anymore.
 

Hi! I had the same issues. But went to my device setting to remove auto subtitles. What device are you using?
 
I had the same issue with my Apple TV 4k, and I fixed it by going into: Settings>Video and Audio>Subtitle Language>Auto (selecting Off also worked, but I'm not sure what else that might change).
 
/
The Last Jedi titles and opening scroll are in French but dialogue is in English
 
This action was obviously interpreted by Disney+ as "this person likes to watch every episode with English CC subtitles as his default preference!"
 
Every time I check into a hotel and turn on the TV, they have the CC turned on and I have to figure out how to turn it off.
 





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