Disney+ --> subtitles seem to be the default setting

gumbo1009

...flawed product of a deranged mind...
Joined
Oct 3, 2008
Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.
 

BillSears

DIS Veteran
Joined
Mar 1, 2003
Mine didn't have subtitles so it must be some personal setting you have. Sorry I have no idea how to fix it.
 

dclpluto

DIS Veteran
Joined
May 11, 2012
Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.
got the same thing.On my ruku had to go to settings than accessibility than captions mode. I don’t get it anymore.
 
  • ricsae

    Earning My Ears
    Joined
    Nov 12, 2019
    Hi! I had the same issues. But went to my device setting to remove auto subtitles. What device are you using?
     

    Really12

    Disney had me at hello
    Joined
    Nov 13, 2019
    I had the same issue with my Apple TV 4k, and I fixed it by going into: Settings>Video and Audio>Subtitle Language>Auto (selecting Off also worked, but I'm not sure what else that might change).
     



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