Disney+ --> subtitles seem to be the default setting

[gumbo1009]

Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.

 

[BillSears]

Mine didn't have subtitles so it must be some personal setting you have. Sorry I have no idea how to fix it.

 

[dclpluto]

Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.

got the same thing.On my ruku had to go to settings than accessibility than captions mode. I don’t get it anymore.

 

[dclpluto]

Tried a couple videos and both started with subtitles (had to click an option in each one to remove the subtitles).

Does anyone know if there's a default setting someplace?

Thanks.

Duplicate

 

[ricsae]

Hi! I had the same issues. But went to my device setting to remove auto subtitles. What device are you using?

 

[Really12]

I had the same issue with my Apple TV 4k, and I fixed it by going into: Settings>Video and Audio>Subtitle Language>Auto (selecting Off also worked, but I'm not sure what else that might change).

 

[tinkerhon]

got the same thing.On my ruku had to go to settings than accessibility than captions mode. I don’t get it anymore.

Same.here.and fixed the.issue right away.

 

[Mother Wren]

Anyone find the solution for iPad? My accessibility setting on device is already off.

 

[iZon]

The Last Jedi titles and opening scroll are in French but dialogue is in English

 

[Goretexeloh]

This action was obviously interpreted by Disney+ as "this person likes to watch every episode with English CC subtitles as his default preference!"

 

[kanerf]

Every time I check into a hotel and turn on the TV, they have the CC turned on and I have to figure out how to turn it off.