Disney Plus not showing up LG Smart tv

[Sweetpancake]

Has anyone else had issues with Disney plus not showing up on their LG smart tv. We have one tv that's about 4 years old in our living room and another that's 2 years old, in our basement. It's available on the newer downstairs tv, but unfortunately not the upstairs, where we spend most of our time. I could understand if the tv was a dinosaur, but I don't think 4 years is all that old. Is there any way to correct this?

 

[Searc]

It's only available on LG TV's model year 2016 and older.

Via google https://www.lg.com/us/support/disney-plus-lg-tv

 

[sam_gordon]

Has anyone else had issues with Disney plus not showing up on their LG smart tv. We have one tv that's about 4 years old in our living room and another that's 2 years old, in our basement. It's available on the newer downstairs tv, but unfortunately not the upstairs, where we spend most of our time. I could understand if the tv was a dinosaur, but I don't think 4 years is all that old. Is there any way to correct this?

Get a Roku or Firestick?

 

[Feralpeg]

We have a Sony Blue-ray player that has streaming apps. It came with an app for Netflix and Prime. Unfortunately, you cannot add apps and Sony said they have no plans to add Hulu, Disney, etc. I ended up getting a chromecast. It works great.

 

[Christine]

While it seems almost impossible to avoid getting a SmartTV, this is one of the downsides. They don't "update." At least none of the ones we've ever had does. Not very Smart.

I just live with a Firestick and, even if I happen to have a SmartTV, I really don't count on it to have what I need.

 

[NotUrsula]

Most Smart TV's can be manually updated with a USB drive. It normally needs to be a blank one, as the process doesn't usually open a window, so the new driver needs to be the only file on the thumb drive. If this is an option, you would go to the TV mfr's website, download an updated driver for the model you have, and then put the thumb drive in the usb slot on the TV to start a firmware update.

I have a Samsung TV and Samsung blu-ray player, and I've been able to use this method to update the firmware on both of them.

 

[sam_gordon]

While it seems almost impossible to avoid getting a SmartTV, this is one of the downsides. They don't "update." At least none of the ones we've ever had does. Not very Smart.

I just live with a Firestick and, even if I happen to have a SmartTV, I really don't count on it to have what I need.

My newer Samsung updated and I can get Disney+ on it. I don't think the older one has it (it's hooked to an XBOX One, so we stream through that anyway).

 

[Christine]

My newer Samsung updated and I can get Disney+ on it. I don't think the older one has it (it's hooked to an XBOX One, so we stream through that anyway).

Yeah, have two older SmartTVs that couldn't update (they were some of the first ones that ever came out). We also used to stream through the XBox.

 

[Lynne M]

Smart TVs can be updated, but that doesn’t mean that a specific streaming app will be provided for your specific model of TV. It depends on whether the streaming service and the TV manufacturer choose to make it available.

If the Disney + app isn’t in the LG App Store for your older TV, you’ll have to get a streaming device like a Roku, Apple TV or Amazon Fire Stick.

 

[Disney_Alli]

This is why both of our Smart TVs have Roku based systems - direct access to the apps on the tv and constant updates from Roku. Perfect.

 

[Bianca and Bernard]

My Visio smart TV updated a few days ago, to get the D+ access. And now, the smart TV part is gone. I have to do a reboot, because it's frustrating.

We do have a Roku, and prefer to stream D+, Amazon, Netflix, Hulu, etc, through it, as it's smoother. But I bought a smart tv, darn it, and I want what I paid for. lol

 

[gometros]

It's only available on LG TV's model year 2016 and older.

Via google https://www.lg.com/us/support/disney-plus-lg-tv

Correction: 2016 and newer. I know this because I have a 2015 model and can't get it.

 

[Searc]

Correction: 2016 and newer. I know this because I have a 2015 model and can't get it.

D'oh!! Sorry, yes, that should say 2016 and NEWER! Thank you for the correction.

 

[bcla]

Just looking around for a posting on this, and just a few comments since I just got a new TV with a smart TV system. I was going to buy a 55" LG at Costco but then ran into a few problems, including that I wasn't going to be able to fit it into my car to take home. So I looked and got one delivered.

Mine (a 55" Samsung) came with a bunch of apps preinstalled and even access to some free digital TV service that Samsung provides. It looks like it's ad supported. I was also able to select apps to download, although the available storage for the apps is limited. I think there might have been about 220 MB available for new apps. Disney+ took a little over 10 MB.

These systems are nice and convenient, but eventually they'll be superseded. They may be upgradeable. We've got a DISH Hopper receiver which has certain streaming services available, but they're rather limited (Netflix and YouTube basically). However, it can do a complete firmware update. The last major update changed the On Demand selection menus, and while it looks better I don't like the functionality. It's possible that there are certain things fixed in the hardware and the services used have to have a supported interface to the server. I got my Sony Blu-Ray player in 2011 and it had a wired ethernet connection as well as access to several video streaming services. One the years it had several firmware updates, but eventually I got messages that several of the services (YouTube and Amazon Prime) would be discontinued because of API support being discontinued.

Also - anyone prefer Wi-Fi or wired? I tried using Wi-Fi for a while, but then plugged in a wired connection. I was able to figure out how to check the network connection, and it was still Wi-Fi until I changed the setting. That's not like my computer which picks wired (when connected) by default. I'm finding a wired connection to internet more responsive.

 

[BrianL]

Just looking around for a posting on this, and just a few comments since I just got a new TV with a smart TV system. I was going to buy a 55" LG at Costco but then ran into a few problems, including that I wasn't going to be able to fit it into my car to take home. So I looked and got one delivered.

Mine (a 55" Samsung) came with a bunch of apps preinstalled and even access to some free digital TV service that Samsung provides. It looks like it's ad supported. I was also able to select apps to download, although the available storage for the apps is limited. I think there might have been about 220 MB available for new apps. Disney+ took a little over 10 MB.

These systems are nice and convenient, but eventually they'll be superseded. They may be upgradeable. We've got a DISH Hopper receiver which has certain streaming services available, but they're rather limited (Netflix and YouTube basically). However, it can do a complete firmware update. The last major update changed the On Demand selection menus, and while it looks better I don't like the functionality. It's possible that there are certain things fixed in the hardware and the services used have to have a supported interface to the server. I got my Sony Blu-Ray player in 2011 and it had a wired ethernet connection as well as access to several video streaming services. One the years it had several firmware updates, but eventually I got messages that several of the services (YouTube and Amazon Prime) would be discontinued because of API support being discontinued.

Also - anyone prefer Wi-Fi or wired? I tried using Wi-Fi for a while, but then plugged in a wired connection. I was able to figure out how to check the network connection, and it was still Wi-Fi until I changed the setting. That's not like my computer which picks wired (when connected) by default. I'm finding a wired connection to internet more responsive.

When your TV's built-in system is outdated you can always plug in a new Roku/Fire/Apple streaming device and use that. My TV has Roku built in as it's system, but eventually it may not take updates. Of course, by them I might need a new TV anyway. I find wired is always going to give you a better connection, especially for 4K streaming.

 

[bcla]

When your TV's built-in system is outdated you can always plug in a new Roku/Fire/Apple streaming device and use that. My TV has Roku built in as it's system, but eventually it may not take updates. Of course, by them I might need a new TV anyway. I find wired is always going to give you a better connection, especially for 4K streaming.

Yeah - I get that there are some streaming boxes like Apple TV or Roku, but that's just one more box when I've already got way too many on the same table. It does get frustrating that availability of a particular streaming service depends on the cooperation of the device maker and the streaming service.

I guess worst case scenario is that I can use Apple AirPlay.

As for my internet connection, I'm still using an old Wi-Fi router with only 10/100 ethernet. My cable modem is capable of faster than that, but the wired connection between the cable modem and Wi-Fi router is the choke point. Still - even that's enough bandwidth for a family of 3. I think the wired connection is just better in terms of latency.

 

[mousefan73]

too funny I now see this thread. Spent a few weeks ago at my Mom's trying to find and download the D+ app on her Samsung and it turns our hers just cut the timeline for the newer software... Was so frustrating. I mean her TV is not that old so I hooked up a fire... which was a PIA and her TV is also annoying as one has to take it off the wall to attached the HDMI . and I had to use that adapter.. thank God I found that.

 

[FigmentSpark]

We bought an Apple TV device. Should have gotten a Roku, since we don't watch any Apple TV, just Disney +.

 

[bcla]

I'm kind of wondering what happened to the media PC? I remember visiting where someone had one used to record all sorts of things, but that seems to be less common these days. I guess the internet getting faster and faster plus considerably more overall bandwidth meant that even 4K video can be streamed in real time. And these streaming services aren't all that expensive.

 

[bcla]

Just one thing to note is that I couldn't quite figure out why I had what some refer to as the "soap opera effect" where the picture looks somewhat overly saturated like you see on programs shot on traditional video. Even modern HD recordings of soap operas deliberately look like that. I've seen demo TVs and that's usually the default setting although I rather like my movies to look similar to how they would look in a movie theater.

Apparently this is a standard interpolation used to help up convert video to 4K and to help smooth things out. In my new TV it's called the "Picture Clarity" setting. When I turned it off everything started looking like I would expect.