Disney Genie announcement

[Grasshopper2016]

I'm trying to figure out the rules around stacking. Let's suppose that sometime before 9 am I book my first G+ selection for noon. I wait my 2h from park opening, and at 11 am, I book a second for sometime in the afternoon, say 3 pm.

My understanding, from previous posts in this thread, is that when I tap in for my first selection, I can immediately book another. That is, even though I'm still holding a G+ pass, I am not required to wait 120 minutes from the last selection to book another.

Assuming this is true (I'm not sure if it's really been confirmed, or if people are just guessing), are there any limitations on it? So, continuing the above example, after my 12 pm ride, I book and use a couple more early afternoon selections, and then eventually jump over the 3 pm timeslot that I booked several hours earlier, and make a selection for 4 pm (or later). What happens when I tap into that 3 pm ride? Can I just keep leapfrogging those two stacked selections for the rest of the day? I feel like this is unlikely, but at what point does the system recognize that actually, the selection you just tapped into was the "extra" one you were allowed to carry because of the earlier 120 minute wait, but now that you've used it, you have to wait another 2h, from your last selection, to stack again?

I am very interested in the answer to this question. Does anyone have any insight?

 

[wisblue]

Wait . . . Are you saying that an AP holder can book G+ and ILL$ for only her/herself and not for another member of their group? Even another AP holder?

If so, that makes it completely useless for my sister and me, since we're both AP holders. If we can't book our G+ and ILL$ together, then . . . disaster!

I can’t guarantee anything but if you have two people both with APs you should be able to purchase G+ and book attractions together.

Here Is what I am learning about AP’s and Genie+, especially as it relates to groups with some AP holders and some regular ticket holders.

Anyone with one of these mixed groups who has tried to make theme park reservations has already found out that reservations for AP holders come from a different pool than other ticket holders. So, they have to be booked separately and they appear separately if you look at your plans in MDE.

At least for now, existing AP holders cannot add G+ to their tickets in advance. They will have to purchase G+ separately on each day that they wish to use it. That can be done after midnight (not clear if that is ET or PT), but it can be done before the 7 AM window for selecting the first G+LL opens.

Holders of regular tickets have the option of changing their current tickets to tickets with G+ access, but that is all or nothing and will cost $15 (plus tax) per day of the ticket. Some people might prefer to purchase G+ for only some of their park days, and that can only be done same day.

For our group of 4 (one AP, 3 daily tickets) if we all want G+ on a given day, that would be done in two separate transactions, one for me and one for the other 3. But, I was told by a CM in a chat today that, if all 4 of us purchase G+, we will then be treated as one group as we make G+LL attractions. I hope she was right.

As for a group with two or more who are all AP holders, you SHOULD be able to purchase G+ in one transaction and make LL selections together. When I pushed the purchase G+ button on the app I got a message that I would only be able to purchase together with guests with the same ticket type. That certainly suggests that multiple AP holders can purchase together.

Hope this is accurate and helps. I will report when I return from our trip next month.

 

[Miffy]

I can’t guarantee anything but if you have two people both with APs you should be able to purchase G+ and book attractions together.

Here Is what I am learning about AP’s and Genie+, especially as it relates to groups with some AP holders and some regular ticket holders.

Anyone with one of these mixed groups who has tried to make theme park reservations has already found out that reservations for AP holders come from a different pool than other ticket holders. So, they have to be booked separately and they appear separately if you look at your plans in MDE.

At least for now, existing AP holders cannot add G+ to their tickets in advance. They will have to purchase G+ separately on each day that they wish to use it. That can be done after midnight (not clear if that is ET or PT), but it can be done before the 7 AM window for selecting the first G+LL opens.

Holders of regular tickets have the option of changing their current tickets to tickets with G+ access, but that is all or nothing and will cost $15 (plus tax) per day of the ticket. Some people might prefer to purchase G+ for only some of their park days, and that can only be done same day.

For our group of 4 (one AP, 3 daily tickets) if we all want G+ on a given day, that would be done in two separate transactions, one for me and one for the other 3. But, I was told by a CM in a chat today that, if all 4 of us purchase G+, we will then be treated as one group as we make G+LL attractions. I hope she was right.

As for a group with two or more who are all AP holders, you SHOULD be able to purchase G+ in one transaction and make LL selections together. When I pushed the purchase G+ button I got a message that I would only be able to purchase together with guests with the same ticket type. That certainly suggests that multiple AP holders can purchase together.

Hope this is accurate and helps. I will report when I return from our trip next month.

I hope you're correct. Thanks so much for the clarification, @wisblue.

I was reading a bit on the AP/Genie thread and it seems that the system has some confusion regarding having an AP and also being a resort guest. I've run into this just making park reservations, so it's no surprise to me.

 

[Disturbia]

From what I've been reading / hearing, it sounds like you can only cancel a G+ LL BEFORE the window starts. Once the LL window opens for an attraction you can no longer cancel and it counts as a G+ ride whether you rode or not.

ie. If you miss your G+ window for Big Thunder, you can't select it again for that day even if you didn't ride.

Didnt think of that! Thanks

 

[diskids2]

I'm scratching my head with this one....If I purchase a ILL$ for let's say Rise of the Resistance and I get a time of 11:30 am. And the ride breaks down. I'm issued an all day return pass (or whatever we are calling it) and the ride is still broken down at 2 pm and I need to exit DHS because I have other arranged plans - I should not expect a refund?

I'm having trouble with this. I purchased something that the company was unable to provide to me. What am I missing?

 

[CWTC]

What I read early on is you can purchase Genie + for the next day at midnight. Anyone here try purchasing before 7 a.m.?

Yes, we purchased today’s G+ on the bus back to Beach Club around 1210am after boo bash, no issues. Then was able to book LL at 7am today: we elected not to buy ILL$ but they were offered to me as a choice.

 

[Disturbia]

I'm scratching my head with this one....If I purchase a ILL$ for let's say Rise of the Resistance and I get a time of 11:30 am. And the ride breaks down. I'm issued an all day return pass (or whatever we are calling it) and the ride is still broken down at 2 pm and I need to exit DHS because I have other arranged plans - I should not expect a refund?

I'm having trouble with this. I purchased something that the company was unable to provide to me. What am I missing?

Yes it’s non Refundable officially; unofficially it probably depends; Deni was able to get it but that’s a lot of time wasted waiting in line

https://www.wdwinfo.com/walt-disney...fund-possible-when-an-attraction-breaks-down/

 

[Avery&Todd]

WAIT..I just think I read that as an AP, even if I'm staying at a Disney resort, for my entire stay I have to get up and purchase Genie + for EACH day separately and not purchase Genie + for entire stay on day #1??

WHAT. IN. THE. WORLD!!??!!

so I'm being "rewarded" with extra evening hours by staying deluxe, but at the same time I'm being "punished" by being an AP holder so I have to get up by 6:45am each morning to just buy Genie + to then book LL at 7am?

 

[MakiraMarlena]

Yes, as AP holder you have to purchase separately for each day that you want to use it.

 

[ENJDisneyFan]

I'm scratching my head with this one....If I purchase a ILL$ for let's say Rise of the Resistance and I get a time of 11:30 am. And the ride breaks down. I'm issued an all day return pass (or whatever we are calling it) and the ride is still broken down at 2 pm and I need to exit DHS because I have other arranged plans - I should not expect a refund?

I'm having trouble with this. I purchased something that the company was unable to provide to me. What am I missing?

I think you’d have success getting a refund from guest services in this scenario.

 

[Grumpy by Birth]

I'm a professional copy editor and I see misspellings like "lightening" instead of "lightning" all the time in manuscripts written by authors whose names you'd recognize. It's a very common error, along with an inability to conjugate the verbs "lie" and "lay."

So, fellow DISers, don't feel too bad if you're calling it "Lightening Lane." It's a mistake even the pros make. And, if you think about it, it is lightening your wallet!

I had the same thought about Disney lightening our wallets to use that lane!

 

[MakiraMarlena]

Some were able to get gift cards due to Rise breaking down 3X yesterday, but they didn't get an actual refund, and it wouldn't be automatic, you 'd have to go to guest services. According to WDW you would get a refund only if Rise never reopened that day.

 

[LSUfan4444]

WAIT..I just think I read that as an AP, even if I'm staying at a Disney resort, for my entire stay I have to get up and purchase Genie + for EACH day separately and not purchase Genie + for entire stay on day #1??

WHAT. IN. THE. WORLD!!??!!

so I'm being "rewarded" with extra evening hours by staying deluxe, but at the same time I'm being "punished" by being an AP holder so I have to get up by 6:45am each morning to just buy Genie + to then book LL at 7am?

I definitely would not think of it as an advantage to buy the entire stay in advance

 

[MakiraMarlena]

I would not want to buy it for the entire stay in advance either. It would be nice if you could choose one or two days in advance, but no one can do that. Even those who can buy in advance need to buy for every ticketed day in their stay, and from what I have learned about Genie+ that is throwing more money to the mouse than necessary.

 

[CWTC]

I definitely would not think of it as an advantage to buy the entire stay in advance

Agreed. I don’t foresee us needing it every day and would not want to buy it for our whole stay (we have APs): now if we could get a 1 time annual fee like Maxpass used to have, then that’s a different issue. For us, we always stay at least 8 days and there will always be another trip: so the pressure to do everything doesn’t exist for us.

 

[Disturbia]

Agreed. I don’t foresee us needing it every day and would not want to buy it for our whole stay (we have APs): now if we could get a 1 time annual fee like Maxpass used to have, then that’s a different issue. For us, we always stay at least 8 days and there will always be another trip: so the pressure to do everything doesn’t exist for us.

I wish they would let us choose days in advance. I have had issues on the payment screen so I don’t want to deal with that nonsense at 7 am.

 

[wisblue]

It’s only Day 2 but I have noticed something different with G+LL at DAK.

Both yesterday and today at 7 AM I looked to see what kind of LL return times there were in the parks. At DAK, both the Safari and Kali were listed as “closed” and no LL times were offered. Both attractions were open during the morning.

The only thing I can think of is that the Safari is scheduled to open at 8:15 (probably because of the late sunrises at this time of year) and Kali is scheduled to open at 9, so they don’t offer LL times until they actually open the attractions. The Safari would be a logical choice for the first LL selection at DAK but, at least for now, you can’t do that at 7 AM. Maybe that will change when daylight saving time ends and the sunrise gets earlier.

I also noticed that, unlike the other 3 parks, DAK does not have an “edit selections” button that lets you put your priority attractions at the top of the otherwise alphabetical list.

 

[Sjm9911]

I wish they would let us choose days in advance. I have had issues on the payment screen so I don’t want to deal with that nonsense at 7 am.

Thats why i got it for the whole stay. Just easier. I have to rely on disney IT in the morning for the genie +, and maybe virtual cues. For some reason me and disney IT stuff dont play well together. Just one more thing i don't have to do in the am. Is it worth it? Who knows, in for a penny in for a pound. Unfortunately, i am running out of pounds.........

 

[Disturbia]

It’s only Day 2 but I have noticed something different with G+LL at DAK.

Both yesterday and today at 7 AM I looked to see what kind of LL return times there were in the parks. At DAK, both the Safari and Kali were listed as “closed” and no LL times were offered. Both attractions were open during the morning.

The only thing I can think of is that the Safari is scheduled to open at 8:15 (probably because of the late sunrises at this time of year) and Kali is scheduled to open at 9, so they don’t offer LL times until they actually open the attractions. The Safari would be a logical choice for the first LL selection at DAK but, at least for now, you can’t do that at 7 AM. Maybe that will change when daylight saving time ends and the sunrise gets earlier.

I also noticed that, unlike the other 3 parks, DAK does not have an “edit selections” button that lets you put your priority attractions at the top of the otherwise alphabetical list.

Closed? Should still be able to book the first one? This makes no sense. They need to be consistent, it’s like we’re buying extra stress

 

[wisblue]

Closed? Should still be able to book the first one? This makes no sense. They need to be consistent, it’s like we’re buying extra stress

I would think so too, but it hasn’t been that way.

Interestingly, the ride shows as “temporarily closed” now, but LL is still offered.