kirrrby
We're all mad here....
- Joined
- Aug 22, 2007
- Messages
- 1,992
I forgot to add California Grill.
My father swears we will never go back..
We arrived at 6:50-6:55ish for our 7:10 ADR, we had a CM (it seemed as if she was new) checking us in once we got there. We waited for the elevator and we were sent in. We were seated at the area of tables slightly off to your right when you walk in. We had a nice waitress, and she had another waiter alongside, I assume he was training?
. At the time it was quiet, and very peaceful. As soon as we got our appetizers we saw a large group being escorted into the small event room to your right as you walk in. Occasionally our waitress would come by and ask us if we needed refills. Until she DISAPPEARED!
turns out she decided to hang in the reception of a young couple in the small event room. HER assistant who seemed to be an in-training waiter was the ONLY ONE serving us!!!!!! We called the manager over, and he was very respectable. He understood how we felt and comped dessert. We were very disappointed in the service.
Also, do you know how to save your reservation you're supposed to give your credit card number? Well, when we checked in, the woman at the front did not account for us being at our ADR. We were charged for an absence fee of 5 people, along with the already 200$ meal we paid for that night.
It took us three months to dispute this charge.
My father swears we will never go back..
We arrived at 6:50-6:55ish for our 7:10 ADR, we had a CM (it seemed as if she was new) checking us in once we got there. We waited for the elevator and we were sent in. We were seated at the area of tables slightly off to your right when you walk in. We had a nice waitress, and she had another waiter alongside, I assume he was training?


Also, do you know how to save your reservation you're supposed to give your credit card number? Well, when we checked in, the woman at the front did not account for us being at our ADR. We were charged for an absence fee of 5 people, along with the already 200$ meal we paid for that night.
