We took a family trip in 2010; youngest DD's first trip back since the death of her husband in early 2009. They'd honeymooned at DW and it so happened our arrival date was the date of their wedding. Oldest DD and her family arrived first and had requested that the CM at the front desk give her sister a small Eeyore that she'd purchased (along with a card) as a symbol of her husband "enjoying the trip" with her...Eeyore was his favorite character.
The CM did exactly as asked and had the cupcakes sent to our room wishing her a "Magical stay".

I'll never forget that act of kindness that brought that huge smile to DD's face.