I hit a deer moving across country in South Dakota. We had to be towed to local body shop. They were able to pull fender out and tape up our car (Cadillac srx) so we could finish our drive Seattle. Progressive was great. They paid the towing and fee for local body shop 100% and then paid all $5500 due at shop in Seattle. All we paid was the $500 deductible. Car was in shop about 30 days due to parts on back order but they paid for rental the entire time. It was a pleasant experience. we did use their preferred body shop but it was a large reputable place I would have chosen anyway.