So, surprisingly great news on the Comcast situation I had. They sent me to collections (without ever contacting me first, unless it was sent to my old address) because they claimed I kept 2 cable boxes and an internet modem that I leased from them. Well, I did keep the modem because I bought it (not leased it) from Best Buy. Anyway I built up the nerve (confrontation is VERY difficult for me) and went to the main office here with the modem (to show the serial numbers) and my receipt from Best Buy. My hope was to get the portion of the money they said I owed dropped for the modem since I had proof of purchasing it. I also wanted to argue the cable boxes but could not find paperwork showing I turned them in, thus having no proof, and no hope of that going anywhere.
Long story short, the incredibly friendly individual I talked to said that clearly their techs did not file things correctly. And since I could provide proof of the modem she was going to take me on my word about the cable boxes and drop ALL charges!!!! She said it could take 30 days for them to pull the collection, but did provide me paperwork saying I was no longer responsible for the payment. This is such a relief as it was over $600 in charges!
So, to anyone who gets nervous (like me) about talking to people about these situations...DO IT! You never know what the outcome will be unless you ask![]()
That is awesome!! I'm glad that you finally went in there and didn't just call to set up a payment plan! Now make sure you hold on to that paperwork! And keep a check on your credit report to make sure they remove it. Yay!! 2016 is starting out good for you!