DCL Cruise App - Not Showing Reservation

[KC Fan]

Anyone else's DCL App and Website not showing their reservation? I was on DCL a few hours ago, and my reservation is there for this coming Sat. I go back on the app a few moments ago and it's gone. Same with the website and iPad.

Seems like a glitch....but slightly panicked...

Anyone else?

 

[bcwife76]

Yep I was just reading on social media site, this has been happening to a lot of people tonight. Good ol Disney IT strikes again.

 

[DCLMP]

Anyone else's DCL App and Website not showing their reservation? I was on DCL a few hours ago, and my reservation is there for this coming Sat. I go back on the app a few moments ago and it's gone. Same with the website and iPad.

Seems like a glitch....but slightly panicked...

Anyone else?

It's not uncommon for that to happen.

 

[foodiddiedoo]

Yep, I just checked my cruise for next year and it’s “missing”.

 

[Mommb]

My current and past cruises are now showing in the app, so the problem may have been fixed.

 

[hardcorestitch]

Anyone else's DCL App and Website not showing their reservation? I was on DCL a few hours ago, and my reservation is there for this coming Sat. I go back on the app a few moments ago and it's gone. Same with the website and iPad.

Seems like a glitch....but slightly panicked...

Anyone else?

Uh oh! Stitch ate the page…

Yeah, might have been on Disney’s end.

 

[DCL58]

This has happened multiple times. The cruises always come back on their own. DCL must be updating something in their end.

 

[sponica]

This has happened multiple times. The cruises always come back on their own. DCL must be updating something in their end.

While I tried to look at cruises and got the dwarves.

 

[serrem2]

I've had the same problem in the past few weeks. I find I can usually get around the problem by going to the Castaway Club site and viewing future cruises. The reservations are there, and you can access them from the Castaway Club page.

 

[princesscinderella]

The app had an update and now in addition to the upcoming cruises we have booked, it is showing a list of the past 6 cruises we took with the ship name and room number too.