Cruise and Theme Park Operational Updates due to Coronavirus

[chicagoshannon]

Anyone else wondering WHY guest services has such a long line? Problem with ticket reservations or???

 

[anthony2k7]

Pre-covid, you didn't need to make a park reservation with a capacity limit right?

Yep. No idea what they talking about.

 

[DGsAtBLT]

Maybe some good news comes for APs today with those emails....

 

[anthony2k7]

Anyone else wondering WHY guest services has such a long line? Problem with ticket reservations or???

Just people with general queries that have given up trying to phone after being on hold for hours maybe

 

[TISHLOVESDISNEY]

Anyone else wondering WHY guest services has such a long line? Problem with ticket reservations or???

Activating APs? we have to do this, ugh...

 

[xuxa777]

Yep, APs are welcome, as long as they pay up some additional cash first!

It is the first day of opening actually within hours of opening. they probably will be adjusting to allow APs to walk up and make a reservation and get in the park, has it been confirmed that valid APs Can’t do that now.

 

[LSUmiss]

Having to deal with of people going in different directions is definitely going to be a challenge at times .... but if there are that many people needing to go to customer service the line will get long when spaced out, not exactly sure what she would want them to do

Rights think she needs to calm down.

 

[cakebaker]

really? Well let’s picture it then:

Pre-COVID my plat AP let me go to theme parks. Post COVID it lets me stand outside the gate and waive at people buying tickets and entering if I didn’t win the AP race to reserve a spot.

Bitter pill: I have already paid for entry and am being denied. The other person has not and is being allowed to buy entry and walk in.

Minor details.....

 

[andyman8]

UPDATE: Despite the voicemail, there’s no resort watercraft transportation “at this time.”

 

[xuxa777]

If that was the case there is nothing stopping them from releasing more AP spots.

Has it been confirmed that isn’t happening?

 

[rteetz]

https://blogmickey.com/2020/07/together-again-shirts-welcomes-guests-back-to-disney-world/

 

[IceSkatingPrincess]

Have you purchased (military) Photopass there before?
(Just asking since they sent us away last time and we had to wait until we got into the park).

I've done it there before, most times at that GS I end up needing to get a second CM to help with military stuff but the line is usually shorter than the parks. It's been a while though, so the policy may have changed. I really only buy standalone photopass when I travel with family members who want it. I'll try to report back after next weekend.

 

[TheMaxRebo]

really? Well let’s picture it then:

Pre-COVID my plat AP let me go to theme parks. Post COVID it lets me stand outside the gate and waive at people buying tickets and entering if I didn’t win the AP race to reserve a spot.

Bitter pill: I have already paid for entry and am being denied. The other person has not and is being allowed to buy entry and walk in.

I've tried to give them the benefit of the doubt with the three buckets and know they need to put some sort of limit on passholders, but this is pretty terrible to clearly say there is available capacity and not add to the AP "bucket" day of, but instead only sell day of tickets

 

[woody337]

Yeah, I’m not seeing the “densely packed” part.

She probably shouldnt be there

 

[anthony2k7]

While I understand her job is reporting on theme parks, the amount of anxiety she seems to have over going.... might be time to consider a change? A leave of absence? She’s giving me anxiety for her anxiety

She's still ranting that it's not OK. Seems like this is a bigger issue than the preview day DFB photo was. Its on going and no CMs are doing anything about it according to Carly

 

[anthony2k7]

UPDATE: Despite the voicemail, there’s no resort watercraft transportation “at this time.”

Oops. Well thats a bit embarrassing.

 

[IceSkatingPrincess]

IDK, this seems decently spaced to me compared to the usual breathing down your neck WDW lines. Sure it isn't a full 6 feet, but if I was in line I'd be happy with the person behind me being this far away. I think these people are making an honest effort in an area with no ground stickers.

 

[xuxa777]

Yep. No idea what they talking about.

You were talking about getting in with a blocked AP, I thought you were referring to a seasonal blocked ap, as it hasn’t been confirmed that AP cant walk up and get a reservation and get in. There is officially only a seasonal blocked AP.

the park has only been open for a few hours

 

[TheMaxRebo]

Looks like touring plans is there doing their calculations of wait times - looks like Splash is one of the higher waits currently at 33 mins

https://twitter.com/x/status/1281952736007856129

 

[rteetz]

Reports are CMs are out there trying to get the guest services line in order.