Cruise and Theme Park Operational Updates due to Coronavirus

[rteetz]

I was able to get through right away but am on hold, of course.

Did the music stop for you as well?

 

[Disneysoule]

Does anyone have another number to call for only changing park hopper tickets to base tickets? I've tried a bunch of numbers and am only getting "All circuits are busy"

I’ve been trying to get through to DVC for three days and it’s always busy too. I can imagine a CM just had enough and ripped out all the phone lines lol

 

[AmberMV]

Did the music stop for you as well?

People were reporting sometimes 1-2 hours of dead silence and then a CM answered

 

[Eric Smith]

With no virtual queues or Fast Passes, what do you guys think are the chances that they will assign ride times to guests with Park Reservations for the more popular rides to avoid crowds and chokepoints? Rides like ROTR, FOP, MFSR, and MMMR?

I think they know that the crowds will be small enough that ride capacity won't be an issue.

 

[DGsAtBLT]

I wonder how the EEMH crowds at the parks compare to the capacity limits in place now.

ROTR might pose a problem because of it’s reliability that I’m assuming hasn’t gotten better, but if crowds are similar to EEMH in October, I don’t think wait times will be a huge issue where people are having to rope drop to avoid it. Fingers crossed.

 

[gatechfan99]

I guess that makes sense. I just am envisioning a scenario where 90% of the people with Park Reservations show up at Rope Drop at DHS and all head towards ROTR.

I just feel like that's not a concern to them initially or they would've utilized the Park Arrival time that everyone thought was going to be an option on the reservation. There have been rumors of just 15% capacity which might not be more than 8 or 9000 there.

I could also see a scenario where a lot of people don't want to get there right at rope drop. It's going to be tough for a lot of people to spend 10 straight hours there in masks. I could see some people planning to just wait until 12 or 1 and stay until close when the last couple of hours might be really light with no park hopping. Also, with the social distancing on buses, it might be very difficult for everyone who wants to get there for rope drop to do so if the bus capacity is very limited and only running a short time before opening. It'll be interesting regardless.

I also have no doubt there will be a sizable amount of people wanting to go MMRR and SDD at rope drop as well, though certainly RotR will have the most.

 

[Raggou]

I have finally awoken from my slumbers.

Do we know anything about when Dining reservations might re-open?
I know we got the list of restaurants

 

[rteetz]

People were reporting sometimes 1-2 hours of dead silence and then a CM answered

Thats where I am right now.

 

[rteetz]

Do we know anything about when Dining reservations might re-open?

Nothing yet

 

[Sandisw]

So does anyone care to guess when tickets will be released for this year, if at all? I know there are two sets of people remaining to book tickets by the end of the week. Availability still looks good so far though.

I am hearing some rumblings it could be as early as first week in July...rumor and speculation of course.

 

[Dis5150]

I’m not! But I have a closed resort for 2020 and modifying that is open and tomorrow modifying in 2021 will be open so what the heck I’ll take a shot!

Please report back what they tell you - I have a 2020 package I want to modify to a 2021 package and have NO idea when we can do that! The CM I talked to when I moved from a closed date to an open date, told me that I would be able to move my 35% discount when I modified my room but who knows how true that is!

 

[Spaceguy55]

Another question for the day,
How are they going to keep people from riding ROTR more than one time without VQ?

 

[hereforthechurros]

Undercover Tourist told me today it would be end of June or beginning of July for when tickets would be available. Could be true.

Makes sense. If capacity numbers are set, everyone with tickets has had a chance to book, and there's room at the parks, might as well start selling tickets and make some money. I hope resort bookings for 2020 open soon, too!

 

[chasgoose]

Another question for the day,
How are they going to keep people from riding ROTR more than one time without VQ?

They probably won't. That said, they also likely won't need to. While RotR is unlikely to be a walk-on, even at reduced capacity for park entry, since it will also have pretty reduced capacity for riders due to how it works, it will still probably have reasonable wait times such that people could do it more than once. The only reason VQ only allowed people to ride it once was likely to prevent people grabbing up and hoarding boarding passes when things were running normally and to maximize the ability for as many different guests to get on the ride. That won't be as big of an issue for now.

 

[JacknSally]

Another question for the day,
How are they going to keep people from riding ROTR more than one time without VQ?

With low park capacity, they may not care. Not everyone will want to ride ROTR, so depending on the numbers it may even out, or at least not be a big enough issue for them to worry about it given everything else they have to worry about right now.

 

[Bibbobboo2u]

I took screen shots too!

Me too!

 

[MrsSmith07]

I have a friend that has a DVC reservation scheduled in December, originally scheduled for May. In May her daughter was only two and didn't need a ticket when they bought them but now she has turned three and needs a ticket. She called last week to see if she could get her a ticket to make Park Reservations and was told no, which I think is wrong. Now she has Park Reservations for 3 out of 4 of her party hoping she can get her daughter in when ticket sales resume.

I hope you have better luck and/or they change that policy.

Tell them to keep trying. In the right circumstances Disney can help. My oldest needed to upgrade from a silver pass to a gold annual pass for our July trip, it was Disneys rule that you could only do it in person (outside of renewal window). I was able to get someone to upgrade his pass over the phone Saturday so I could book park reservations. I think it helped that I pointed out that I would have done it on my own if they would have allowed me to. It took 3.5 hours, and speaking to someone in ticketing services to get it done.

 

[Raggou]

With low park capacity, they may not care. Not everyone will want to ride ROTR, so depending on the numbers it may even out, or at least not be a big enough issue for them to worry about it given everything else they have to worry about right now.

Will be interesting to see the true limit of "capacity" now, Especially the opening week/days since the park did "sell out" of reservations.

 

[Eric Smith]

I have finally awoken from my slumbers.

Do we know anything about when Dining reservations might re-open?
I know we got the list of restaurants

My totally uninformed speculation says that Dining will open next week. I think they'll try to get through the Park Pass this week and open dining next week. That should at least go better since that system already exists.

....famous last words

 

[RedWhiteandBlugold]

Please report back what they tell you - I have a 2020 package I want to modify to a 2021 package and have NO idea when we can do that! The CM I talked to when I moved from a closed date to an open date, told me that I would be able to move my 35% discount when I modified my room but who knows how true that is!

I'm in the same boat. My TA tried to modify our 2020 package to a 2021 package yesterday just in case she could. She reported back to me that she was unable to do it yesterday (not a surprise) but was told she could do it on the 24th...I was under the impression that we would have to wait until the 28th. Guess I'll find out tomorrow?