SaintsManiac
Wait for it.
- Joined
- Dec 9, 2014
- Messages
- 15,258
I don't think just for making the cuts (though I do see some questioning why Disney appears to be cutting more and taking longer to get their "less" open than Universal) - but more for the lack of guest recovery and lack of communication and ability to adjust people who are vacations schedule a month out and aren't yet sure how everything will function
If they were really upfront with working with people and carrying over discounts to future bookings, etc I think it would be less negative thoughts going on
That's an entirely different discussion. I was only addressing the accusations of "money grabbing."
I think patience is needed right now. They are a big operation and it's going to take some time.
I don't take it personally either. I do take a lot of decisions they've made that affected our trips personally because well, it happened to us personally. But as far as cost cutting choices- nope, I understand it completely, not personal at all. I do think it's shortsighted. You rarely increase business and profits by cutting services to customers, but hey, not my company. They seem to have done just fine without my financial advice so far.