Cruise and Theme Park Operational Updates due to Coronavirus

Status
Not open for further replies.
Yeah, now I see that information in some news stories about mobile ordering. That's great news! I loved mobile order during our last trip, but the abundance of gift cards I had made it so we often had to wait in line.
I went back and added a link to my post that shows the app screens now. I'm definitely happy about it because I buy discounted giftcards and use Apple pay ALOT
 
The DDP cancellations to me says we are not confident in our ability to provide guests with the value they want for the DDP, and we don’t want to deal with a bunch of angry people who have paid DDP prices for a quick service and a heavily modified table service when what they really wanted was to use their credit for was an expensive character meal.

Yeah there will be food and restaurants. Who knows what access and selection really looks like.
Agreed. I have a feeling a lot of DDP customers are the ones who just throw it into their trip without much thought, or get up sold through TAs. These customers aren’t fanatics like us, and will likely have no clue what restaurants are open even if Disney announces in advance. I mentioned it earlier, but the amount of people that have no idea how FP+ works is staggering. Disney is better off canceling the DDP as a whole then “letting it ride” and dealing with a bunch of angry people when they find out about the limited options once they arrive.
 
This seems so much simpler than the complete overhaul that Disney is doing.

And this is the thing. Everyone (including myself) was very focused on what they were going to do when they reopened. But, overhauling their entire system suggests this is not a temporary change for 2020. It appears this will have an impact on Disney for months to come.
And I love how the Disney Vloggers keep thinking it "is for the safety"...Disney obviously does not care about safety if they are focusing on a "new system" instead of implementing more safety standards.
 

I just don't understand cancelling all the DDPs...
Imho they sold that which they now cannot honor. The restaurants/experiences people thought they had access to it's highly likely they will not. In this case Disney is actually doing the right thing I think. They needed to give people the chance to get their money back, choosing to close the program sounds like an operational decision chosen because it was the easiest. They have to spend so many man hours with everything else they've changed dealing with the DDP didn't math out.

ETA: I'm sorry it's such a monetary loss to you being at a value, that hurts :(
 
IMHO By the time they open in mid July , masks will only be recommended and fireworks and parades will be back. Barring a crazy spike in hospitalizations and deaths, which there have been zero indications of that happening, they will occur. Even Fauci is changing his language today, claiming a second wave may not happen, the virus will still be around but not a wave. A little less than two months is a long time in the scheme of things.

So you think everything will be pretty much back to normal by reopening date? Thats great news!!!
 
Well, if they don’t extend AP expiration dates like they said they would, I’ll definitely be taking a long break from Disney. That would be incredibly disappointing.
As someone with a week long trip planned a couple days after they closed during the last 2 weeks of my pass I hear you!
 
/
This seems so much simpler than the complete overhaul that Disney is doing.

And this is the thing. Everyone (including myself) was very focused on what they were going to do when they reopened. But, overhauling their entire system suggests this is not a temporary change for 2020. It appears this will have an impact on Disney for months to come.
Except a lot of us didn't even get the email about it (still). So we had no chance to even try to register. Emails went out to some people but not until after the window opened to register.
 
And I love how the Disney Vloggers keep thinking it "is for the safety"...Disney obviously does not care about safety if they are focusing on a "new system" instead of implementing more safety standards.
Everything Disney is doing is a knee jerk reaction, no planning, no foresight. Universal caught them with their pants down and it shows.
 
The DDP cancellations to me says we are not confident in our ability to provide guests with the value they want for the DDP, and we don’t want to deal with a bunch of angry people who have paid DDP prices for a quick service and a heavily modified table service when what they really wanted was to use their credit for was an expensive character meal.

Yeah there will be food and restaurants. Who knows what access and selection really looks like.
Agreed, you don't want Karen all ticked off becuase she couldn't get Ohana and CRT
 
How many times now in the last few days have they added too, removed or changed wording in their announcements?
(I'm not really expecting an answer, well, other than A LOT!)
 
Except a lot of us didn't even get the email about it (still). So we had no chance to even try to register. Emails went out to some people but not until after the window opened to register.
You have a Universal AP and didn't get an email to register for the early access?
 
This seems so much simpler than the complete overhaul that Disney is doing.

And this is the thing. Everyone (including myself) was very focused on what they were going to do when they reopened. But, overhauling their entire system suggests this is not a temporary change for 2020. It appears this will have an impact on Disney for months to come.
That is my thought too. This overhaul seems WAY too intensive to be temporary.

I mean ditching the FP system for the rest of the year? Requiring reservations to get to the park? Shifting park hours

I think they may just keep the reservation system forever and Fast Passes .. could just then morph into something else (since Disney will no longer need the FP reservations if people have to reserver a specific park on specific day.). They will have the customer data they were getting from FP+.

Will FP+ morph into Max Pass? Will it just turn into a premium system (once crowds get back to "normal" level ..if there is reduced attendance no one is going to pay a premium price to skip the lines if there are no lines. )
 
Has anyone with valid tickets and hotel stay NOT gotten an email yet? I know this particular email doesn't mean much, but it makes me nervous that if we don't receive this one, we won't receive more important emails down the line????
 
I go the "News regarding your upcoming Disney vacation " e-mail.

My vacation was planned for 6/16-6/20 .. so a reservation that couldn't happen, but the e-mail still says I will be one of the first to access the new Theme Park reservation system.

I had a room only reservation, but had valid tickets in the system (3 "no expiration" tickets and an AP voucher (for my daughter)).

So it looks like they are letting people who don't even have a "valid" reservation (one that was scheduled before the opening date) get access to the reservation system ... even though I would have to rebook my hotel reservation. *shrug*
 
Status
Not open for further replies.













Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE














DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Back
Top