Cruise and Theme Park Operational Updates due to Coronavirus

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For those of you feeling stressed out reading this thread (I know I was), I suggest you don’t do it for a period of time. I didn’t read it most of today, and I noticed my anxiety about Disney reopening for our trip went way down. I don’t plan to get back on it for a few days after this post.

For those of you who aren’t feeling stressed or anxious about when Disney is reopening, post away and enjoy. :)
 
Agreed. Disney's biggest issue with enforcing the masks is doing in a Magical way. Where other parks will most likely go with constantly harping on people to wear them. Just look at most parks around the country and how they deal will people taking their phones out on rides. Six Flags and Cedar Fair will kick people out for doing that as it's a safety issue. Disney just hands out fast passes for doing it.

It’s not a Disney issue, it’s a DisneyWorld issue. There was a video posted up thread of Shanghai Disney a week after opening. Their problem with guest is distancing, not masks. They had CMs wandering up to guest holding signs that reminded them to go back and stand in their box. Those CMs were politely harping on people. They can do it here if they want to.
 
I'm right there with you. Between Delta and JetBlue, we have about $6K in airfare credits and I have no clue when or if we'll use them before they expire . . . it's not fun, at all.



The written policy regarding cancellations is right on their website: https://disneyworld.disney.go.com/travel-information/



omg. I know. This is why I'm having a hard time with people railing against WDW regarding room and package reservations. I get it. It's frustrating. We were supposed to check in March 17 and got swept up in the first wave of cancellations. WDW refunded all of our money when they weren't required to refund my deposit. Every single other company we booked with for travel from March 2020 through the end of the year (Rosewood, Delta, JetBlue, ABD and Celebrity) are issuing us credits. WDW could have stuck to their guns and kept all of those $200 package deposits. Heck, I know some people who canceled a package DAY OF check-in on March 13, the day after the WDW park closure was announced and they refunded everything when, at that point, NOTHING was refundable. WDW was within their rights to keep all of those $200 deposits and there are a lot of them. They've refunded everything. I know on the ticketing side it's a different story and that's very frustrating.
Fyi...Universal did the same thing...Many companies work with ppl. for lesser circumstances, let alone a pandemic. Can you imagine the uproar for a business who closed, but kept ppl.s deposits??? I don't do cruises so I don't know much about them, but we even had excellent customer service with airlines (SW and United) getting full refunds for flights scheduled during this time. Add to that the fact that Disney has always had a pretty good cancelation policy...for me they don't get any extra credit in this regard.
 

That’s my point, it’s not a valid reason to delay. They were aware of transportation issues as well. They knew they’d have to cut back on experiences. I’m sure they were planning their re-opening the morning after they closed. Nothing, absolutely nothing has changed that would make them delay opening.
Why else would they be delaying things? The only reason left I can come up with is financial.
 
UPDATE #1 - Sunday, May 24 around 6pm EST.

With UOR's reopening announcement, I wanted to see how/if this affected any offsite hotels' reopening plans. Those plans did change but seemed to change in the other direction (delays). This was especially true for hotels on WDW property. For those that have not been following this thread, I've been periodically checking on a number of offsite hotels to see what they're opening plans are/when they're accepting reservations over the last few weeks. I've compiled some of them into a little list here to help us gage when other hotels in the area seem to be guessing that something resembling normal tourism patterns might return to the area. As a reminder, Disney Resort Hotels are only accepting new reservations with arrivals of 7/1 and later. Universal Orlando's onsite hotels are only accepting new reservations with arrivals 6/2 and later (except PBH and Dockside Inn & Suites).

Please note that I've tried to exclude timeshare resorts, given they have other factors affecting their decision to reopen, as well as hotels that are currently open as of today. These are just assumptions based on periodically checking their availability calendars for the last week or two. This could (and likely will) change. This list is also not complete or representative of every hotel in the Orlando area. Here's the key:

Officially announced a reopening
Unannounced opening but consistently been accepting stays arriving on this date and beyond
Unannounced opening but has been sliding when its accepting new reservations (new dates in bold)
Closed until further notice (no new reservations for the foreseeable future)
  • Rosen Shingle Creek - 6/10
  • Wyndham Grand Orlando Resort Bonnet Creek - 6/1
  • Rosen Plaza - 6/10
  • Walt Disney World Dolphin - 6/1 6/15
  • Walt Disney World Swan - 6/1 7/1
  • Hilton Bonnet Creek - 6/4 7/1
  • Waldorf Astoria Orlando - 6/4 7/1
  • Four Seasons Orlando - 6/1 7/1
  • DoubleTree Suites Disney Springs - 6/1 5/29
  • Hilton Buena Vista Palace - 6/1 7/1
  • Hilton Orlando Lake Buena Vista - 6/1 7/1
  • Hyatt Regency Grand Cypress - 6/1 7/1
  • Ritz Carlton Orlando, Grand Lakes - 6/19 7/1
  • Gaylord Palms Orlando - 6/1 6/25
  • Radisson Hotel Orlando Lake Buena Vista - 6/1 7/15
  • Caribe Royal Orlando - 6/2 7/1
  • Holiday Inn Suites + Water Park (formerly Nick Hotel) - closed until further notice 7/1
  • Bohemian Hotel Celebration - 6/1
  • J.W. Marriott Orlando, Grand Lakes - 6/10
  • Sheraton Orlando Lake Buena Vista Resort - 6/1
  • Rosen Inn (Pointe Orlando and I-Drive locations) - 6/1
  • Holiday Inn Orlando Disney Springs - 6/18
  • Orlando World Center Marriott - 7/1
  • Hilton Garden Inn Lake Buena Vista/Orlando - 6/16
  • Best Western Orlando Disney Springs - closed until further notice (likely due to change in ownership)
Obviously, this list nowhere near whole or representative of what all hotels in Orlando are doing, but these are just some of the more popular hotels that have closer associations with Disney or Universal and are discussed a lot on The Dis. Here are some popular Disney-area resorts that have resumed operations or never closed:
  • Margaritaville Resort Orlando (reopened their hotel side this weekend)
  • Flamingo Crossings hotels (never closed)
  • B Resort & Spa (never closed but has recently reopened pool facilities)
  • Wyndham Lake Buena Vista/Wyndham Garden (never closed)
Again, I'm not listing every hotel that is currently opening in the Orlando area; this is just to address a few that are on or very near Disney property that people may have asked about. If anyone has any suggestions or additions I should watch (I'm nowhere close to an Orlando area hotel expert), feel free to PM me and I will add.
 
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Why else would they be delaying things? The only reason left I can come up with is financial.
3 letters...NBA. They want to seal that deal, get the details down as to what they need to do and then maybe, maybe announce an opening date. It has nothing to do with difficulties in opening safely, IMO.
 
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It’s not a Disney issue, it’s a DisneyWorld issue. There was a video posted up thread of Shanghai Disney a week after opening. Their problem with guest is distancing, not masks. They had CMs wandering up to guest holding signs that reminded them to go back and stand in their box. Those CMs were politely harping on people. They can do it here if they want to.

Having been to SDL, I was wondering how the distancing would go over there. I'm not surprised to hear that it's been an issue based on what we experienced during our day in that park. Glad to hear they are managing it. I hope WDW can learn from what they are doing there although I'm sure that in their case it will be the enforcement of mask wearing that will be more of a challenge.
 
UPDATE #1 - Sunday, May 24 around 6pm EST.

With UOR's reopening announcement, I wanted to see how/if this affected any offsite hotels' reopening plans. Those plans did change but seemed to change in the other direction (delays). This was especially true for hotels on WDW property. For those that have not been following this thread, I've been periodically checking on a number of offsite hotels to see what they're opening plans are/when they're accepting reservations over the last few weeks. I've compiled some of them into a little list here to help us gage when other hotels in the area seem to be guessing that something resembling normal tourism patterns might return to the area. As a reminder, Disney Resort Hotels are only accepting new reservations with arrivals of 7/1 and later. Universal Orlando's onsite hotels are only accepting new reservations with arrivals 6/2 and later (except PBH and Dockside Inn & Suites).

Please note that I've tried to exclude timeshare resorts, given they have other factors affecting their decision to reopen, as well as hotels that are currently open as of today. These are just assumptions based on periodically checking their availability calendars for the last week or two. This could (and likely will) change. This list is also not complete or representative of every hotel in the Orlando area. Here's the key:

Officially announced a reopening
Unannounced opening but consistently been accepting stays arriving on this date and beyond
Unannounced opening but has been sliding when its accepting new reservations (new dates in bold)
Closed until further notice (no new reservations for the foreseeable future)
  • Rosen Shingle Creek - 6/10
  • Wyndham Grand Orlando Resort Bonnet Creek - 6/1
  • Rosen Plaza - 6/10
  • Walt Disney World Dolphin - 6/1 6/15
  • Walt Disney World Swan - 6/1 7/1
  • Hilton Bonnet Creek - 6/4 7/1
  • Waldorf Astoria Orlando - 6/4 7/1
  • Four Seasons Orlando - 6/1 7/1
  • DoubleTree Suites Disney Springs - 6/1 5/29
  • Hilton Buena Vista Palace - 6/1 7/1
  • Hilton Orlando Lake Buena Vista - 6/1 7/1
  • Hyatt Regency Grand Cypress - 6/1 7/1
  • Ritz Carlton Orlando, Grand Lakes - 6/19 7/1
  • Gaylord Palms Orlando - 6/1 6/25
  • Hyatt Regency Grand Cypress - 6/1 7/1
  • Ritz Carlton Orlando, Grand Lakes - 6/19 7/1
  • Gaylord Palms Orlando - 6/1 6/25
  • Radisson Hotel Orlando Lake Buena Vista - 6/1 7/15
  • Caribe Royal Orlando - 6/2 7/1
  • Holiday Inn Suites + Water Park (formerly Nick Hotel) - closed until further notice 7/1
  • Bohemian Hotel Celebration - 6/1
  • J.W. Marriott Orlando, Grand Lakes - 6/10
  • Sheraton Orlando Lake Buena Vista Resort - 6/1
  • Rosen Inn (Pointe Orlando and I-Drive locations) - 6/1
  • Holiday Inn Orlando Disney Springs - 6/18
  • Orlando World Center Marriott - 7/1
  • Hilton Garden Inn Lake Buena Vista/Orlando - 6/16
  • Best Western Orlando Disney Springs - closed until further notice (likely due to change in ownership)
Obviously, this list nowhere near whole or representative of what all hotels in Orlando are doing, but these are just some of the more popular hotels that have closer associations with Disney or Universal and are discussed a lot on The Dis. Here are some popular Disney-area resorts that have resumed operations or never closed:
  • Margaritaville Resort Orlando (reopened their hotel side this weekend)
  • Flamingo Crossings hotels (never closed)
  • B Resort & Spa (never closed but has recently reopened pool facilities)
  • Wyndham Lake Buena Vista/Wyndham Garden (never closed)
Again, I'm not listing every hotel that is currently opening in the Orlando area; this is just to address a few that are on or very near Disney property that people may have asked about. If anyone has any suggestions or additions I should watch (I'm nowhere close to an Orlando area hotel expert), feel free to PM me and I will add.
Great list, thank you. Very interesting that many of the hotels are pushing dates back. I’m an AP holder for WDW and UO and feel Disney is doing the right thing by waiting a bit longer. Let’s see how everything goes. I passed H20 yesterday and it was somewhat busy with people crowding each other. I’m surprised Volcano Bay is opening.
 
UPDATE #1 - Sunday, May 24 around 6pm EST.

With UOR's reopening announcement, I wanted to see how/if this affected any offsite hotels' reopening plans. Those plans did change but seemed to change in the other direction (delays). This was especially true for hotels on WDW property. For those that have not been following this thread, I've been periodically checking on a number of offsite hotels to see what they're opening plans are/when they're accepting reservations over the last few weeks. I've compiled some of them into a little list here to help us gage when other hotels in the area seem to be guessing that something resembling normal tourism patterns might return to the area. As a reminder, Disney Resort Hotels are only accepting new reservations with arrivals of 7/1 and later. Universal Orlando's onsite hotels are only accepting new reservations with arrivals 6/2 and later (except PBH and Dockside Inn & Suites).

Please note that I've tried to exclude timeshare resorts, given they have other factors affecting their decision to reopen, as well as hotels that are currently open as of today. These are just assumptions based on periodically checking their availability calendars for the last week or two. This could (and likely will) change. This list is also not complete or representative of every hotel in the Orlando area. Here's the key:

Officially announced a reopening
Unannounced opening but consistently been accepting stays arriving on this date and beyond
Unannounced opening but has been sliding when its accepting new reservations (new dates in bold)
Closed until further notice (no new reservations for the foreseeable future)
  • Rosen Shingle Creek - 6/10
  • Wyndham Grand Orlando Resort Bonnet Creek - 6/1
  • Rosen Plaza - 6/10
  • Walt Disney World Dolphin - 6/1 6/15
  • Walt Disney World Swan - 6/1 7/1
  • Hilton Bonnet Creek - 6/4 7/1
  • Waldorf Astoria Orlando - 6/4 7/1
  • Four Seasons Orlando - 6/1 7/1
  • DoubleTree Suites Disney Springs - 6/1 5/29
  • Hilton Buena Vista Palace - 6/1 7/1
  • Hilton Orlando Lake Buena Vista - 6/1 7/1
  • Hyatt Regency Grand Cypress - 6/1 7/1
  • Ritz Carlton Orlando, Grand Lakes - 6/19 7/1
  • Gaylord Palms Orlando - 6/1 6/25
  • Hyatt Regency Grand Cypress - 6/1 7/1
  • Ritz Carlton Orlando, Grand Lakes - 6/19 7/1
  • Gaylord Palms Orlando - 6/1 6/25
  • Radisson Hotel Orlando Lake Buena Vista - 6/1 7/15
  • Caribe Royal Orlando - 6/2 7/1
  • Holiday Inn Suites + Water Park (formerly Nick Hotel) - closed until further notice 7/1
  • Bohemian Hotel Celebration - 6/1
  • J.W. Marriott Orlando, Grand Lakes - 6/10
  • Sheraton Orlando Lake Buena Vista Resort - 6/1
  • Rosen Inn (Pointe Orlando and I-Drive locations) - 6/1
  • Holiday Inn Orlando Disney Springs - 6/18
  • Orlando World Center Marriott - 7/1
  • Hilton Garden Inn Lake Buena Vista/Orlando - 6/16
  • Best Western Orlando Disney Springs - closed until further notice (likely due to change in ownership)
Obviously, this list nowhere near whole or representative of what all hotels in Orlando are doing, but these are just some of the more popular hotels that have closer associations with Disney or Universal and are discussed a lot on The Dis. Here are some popular Disney-area resorts that have resumed operations or never closed:
  • Margaritaville Resort Orlando (reopened their hotel side this weekend)
  • Flamingo Crossings hotels (never closed)
  • B Resort & Spa (never closed but has recently reopened pool facilities)
  • Wyndham Lake Buena Vista/Wyndham Garden (never closed)
Again, I'm not listing every hotel that is currently opening in the Orlando area; this is just to address a few that are on or very near Disney property that people may have asked about. If anyone has any suggestions or additions I should watch (I'm nowhere close to an Orlando area hotel expert), feel free to PM me and I will add.
Interesting I was checking on the timeshares and almost all except DVC are open or opening in a week or 2
 
I don’t know if this is the right thread but it relates to theme park operations.

I went to Fun Spot last night and the team members there are doing a great job. There was almost no one there, which is normal for fun spot, but they were cleaning everything between each ride. It was a 15 minute wait just to get a wrist band due to cleaning every payment window between guests. Coasters took 10 minutes per ride and only 6-10 people were car so it took about 20 minutes to ride any of the big rides.

I was happy to see how thorough they were being. But sadly I can not say the same for the guests. I will not be going back unless they make some changes and enforce them. Guests were totally ignoring the markings in line. I skipped several go karts because the line to wait was just too scary. Even if the stickers were placed appropriately (switchbacks are too close and not staggered) guests were just ignoring it and bunched in. Oh, and virtually no one was wearing a mask. So that tells me everything I need to know about mask optional places. People won’t wear them if given the choice.
 
Brazil added to US travel ban. Can’t imagine there were a bunch of Brazilians itching to go to WDW right now but that’s gonna be a no for probably some time given how long the China and Europe bans have lasted.
No BTGs! :(. I guess it would be more difficult to organize color coordinated tshirt and backpack cheers in queues while practicing 6 foot social distancing. Masks might reduce the noise level under 120 decibels, too. 🤷‍♂️
 
I don’t know if this is the right thread but it relates to theme park operations.

I went to Fun Spot last night and the team members there are doing a great job. There was almost no one there, which is normal for fun spot, but they were cleaning everything between each ride. It was a 15 minute wait just to get a wrist band due to cleaning every payment window between guests. Coasters took 10 minutes per ride and only 6-10 people were car so it took about 20 minutes to ride any of the big rides.

I was happy to see how thorough they were being. But sadly I can not say the same for the guests. I will not be going back unless they make some changes and enforce them. Guests were totally ignoring the markings in line. I skipped several go karts because the line to wait was just too scary. Even if the stickers were placed appropriately (switchbacks are too close and not staggered) guests were just ignoring it and bunched in. Oh, and virtually no one was wearing a mask. So that tells me everything I need to know about mask optional places. People won’t wear them if given the choice.

unfortunate but not surprising. I’m going to be interested to see what my six flags looks like when it reopens but I’m expecting similar from guests.
 
I don’t know if this is the right thread but it relates to theme park operations.

I went to Fun Spot last night and the team members there are doing a great job. There was almost no one there, which is normal for fun spot, but they were cleaning everything between each ride. It was a 15 minute wait just to get a wrist band due to cleaning every payment window between guests. Coasters took 10 minutes per ride and only 6-10 people were car so it took about 20 minutes to ride any of the big rides.

I was happy to see how thorough they were being. But sadly I can not say the same for the guests. I will not be going back unless they make some changes and enforce them. Guests were totally ignoring the markings in line. I skipped several go karts because the line to wait was just too scary. Even if the stickers were placed appropriately (switchbacks are too close and not staggered) guests were just ignoring it and bunched in. Oh, and virtually no one was wearing a mask. So that tells me everything I need to know about mask optional places. People won’t wear them if given the choice.
I was wondering how that was going to work with no masks. It appears the no mask rule makes the social distancing guidelines also optional in the minds of some guests. It’s going to be a challenge to enforce masks when other entertainment venues say they’re optional. I like the mask rule at this time. New cases are tallied up everyday. The months of hard work to flatten the curve shouldn’t have been for nothing. I’m hoping by July things will have calmed down more. Maybe a mask less Disney and Universal is in our not too distant future.
 
I was wondering how that was going to work with no masks. It appears the no mask rule makes the social distancing guidelines also optional in the minds of some guests. It’s going to be a challenge to enforce masks when other entertainment venues say they’re optional. I like the mask rule at this time. New cases are tallied up everyday. The months of hard work to flatten the curve shouldn’t have been for nothing. I’m hoping by July things will have calmed down more. Maybe a mask less Disney and Universal is in our not too distant future.

Only if people follow the rules now which I’m worried they won’t leading to needing Masks for longer.
 
Things like this show you people don’t listen. Disney is smart for staying closed until they can safely open and enforce those rules because people will take it upon themselves to break them even though they will be clearly known beforehand.
https://www.google.com/amp/s/katv.c...of-the-ozarks-shows-lack-of-social-distancing

Yep. Not the US but just saw an article today where over 100 cases are traced to a church service in Frankfurt. Just says we need to remain vigilant and keep our guards up and that is going to apply to WDW as well.
 
Yep. Not the US but just saw an article today where over 100 cases are traced to a church service in Frankfurt. Just says we need to remain vigilant and keep our guards up and that is going to apply to WDW as well.
I read that article. Such a shame. There are two hair stylists at the same hair cutting establishment in Missouri that were symptomatic for eight days and continued to cut hair. 140 patrons were notified of possible exposure. All were wearing masks. I’d be interested to see a follow up if anyone contracted the virus with both parties wearing a mask. That would be a good indicator on the effectiveness of requiring masks.
 
UPDATE #1 - Sunday, May 24 around 6pm EST.

Thank you so much for this update! I appreciate your efforts in compiling this info. It gives us data points to help inform our decisions going forward. Very Helpful!!!

I find it quite telling that many properties have moved to a July 1 date. Makes me wonder if they have word that the WDW parks are aiming for an early July open. Or maybe they are just following WDW’s lead on accepting resides starting July 1. Either way, it’s new info! Forward is forward, no matter the pace!

BTW, I noticed you have Hyatt/Ritz/Gaylord listed twice.
 
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