Cruise and Theme Park Operational Updates due to Coronavirus

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Is there anywhere "offical" that states booking park reservations can only be done from your browser (not the app)? Trying to explain this to a few friends going but their travel agents are telling them otherwise

This is what I was emailed from my TA.

"Park Reservations are made in your My Disney Experience account. The initial reservation MUST be made on the website, modifications can be made through the App."

I have seen the website-only booking reported in other places but interestingly didn't see anything about it specifically on Disney's pages.
 
I was just pondering this over. What if the park reservation information tab goes away and a new option in MDE appears for only those who are entitled to actually book their park reservations Monday? That's probably giving way too much credit, but if it does turn out to be 60 days or for all of 2020, it would presumably be less likely that the system would crash if the option to gain access isn't even available for later dates. That assumes that it isn't going to be thru September 2021 all at once. Again, I think that's optimistic given that you could get pretty far into both the fastpass and ADR system before you were restricted from proceeding, but it's a new tab, so maybe?
 
Monday morning is going to be epic. I'll have to make sure tomorrow I have a bunch of different browser software (IE/Edge, Chrome, Safari, etc.) installed/updated on my machine and have all cookies and files cleared out. I'd hate to be using one only to find out their changes work better on something else I don't have.

How close you live to their servers might make more of a difference. Of course, I expect they have servers located around the US.
 

I was just pondering this over. What if the park reservation information tab goes away and a new option in MDE appears for only those who are entitled to actually book their park reservations Monday? That's probably giving way too much credit, but if it does turn out to be 60 days or for all of 2020, it would presumably be less likely that the system would crash if the option to gain access isn't even available for later dates. That assumes that it isn't going to be thru September 2021 all at once. Again, I think that's optimistic given that you could get pretty far into both the fastpass and ADR system before you were restricted from proceeding, but it's a new tab, so maybe?
They could still crash the app from the number of logins. In addition all those people without the link would navigate around trying to find the link further jamming the system then they would jam the phone lines trying to get help.
 
The number of people trying to reserve a particular park day will be limited to the number of people in the resorts who have tickets, but it will be further reduced to the number of eligible people who are even aware that something is happening on Monday. I have received no communication from Disney. We don’t know how many unfortunate but eligible people will not be on the system on Monday because they didn’t know about it. It could be a big percentage.
 
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The number of people trying to reserve a particular park day will be limited to the number of people in the resorts who have tickets, but it will be further reduced to the number of eligible people who are even aware that something is happening on Monday. I have received no communication from Disney. We don’t know how many unfortunate but eligible people will not be on the system on Monday because they didn’t know about it. It could be a big percentage.
I really do believe those of us on the disboards are in the minority---we seem to be a rare breed. My real world friends think I'm crazy:)
 
I really do believe those of us on the disboards are in the minority---we seem to be a rare breed. My real world friends think I'm crazy:)

I read classic Hellblazer every night to put myself to sleep. But I'm not crazy.

If you can't log on tomorrow because of work or because you don't know, then you might end up finding your Disney vacation consists of pool days and days at EPCOT. I'm sure this is going to result in a lot of people calling up this week to cancel.
 
The number of people trying to reserve a particular park day will be limited to the number of people in the resorts who have tickets, but it will be further reduced to the number of eligible people who are even aware that something is happening on Monday. I have received no communication from Disney. We don’t know how many unfortunate but eligible people will not be on the system on Monday because they didn’t know about it. It could be a big percentage.
I like your way of thinking... I keep thinking this too but then I keep seeing the pages fill this thread and start doubting again!! 😂🤣
 
My biggest fear is not being able to reserve one park day come Monday. We have rented DVC points for 4 days in mid July and have an AP for me and a 5 day ticket for other guest linked in MDE... I know there are no guarantees but gosh darn, I would hope that people who have a hotel reservation that's paid for, and have tickets that are paid for, would be able to get some type of guarantee. But I get it, we are in a different time right now. Just gives me anxiety that we've spent a ton of money and have no guarantees that we will get in the parks.
 
I was just pondering this over. What if the park reservation information tab goes away and a new option in MDE appears for only those who are entitled to actually book their park reservations Monday? That's probably giving way too much credit, but if it does turn out to be 60 days or for all of 2020, it would presumably be less likely that the system would crash if the option to gain access isn't even available for later dates. That assumes that it isn't going to be thru September 2021 all at once. Again, I think that's optimistic given that you could get pretty far into both the fastpass and ADR system before you were restricted from proceeding, but it's a new tab, so maybe?

Right. But if that is the case, why doesn’t Disney just come out and say it. It’s a really easy clarification. It’s been over 24 hours since the my made the confusing announcement about park reservations and certainly the question about being able to book through 9/21 has been brought to their attention.

The fact that they haven’t addressed it make me think that the plan is that everyone wi to reservations thru 9/21 will be able to book. Otherwise, Disney is more oblivious and lazy than I could ever have imagined.
 
Right. But if that is the case, why doesn’t Disney just come out and say it. It’s a really easy clarification. It’s been over 24 hours since the my made the confusing announcement about park reservations and certainly the question about being able to book through 9/21 has been brought to their attention.

The fact that they haven’t addressed it make me think that the plan is that everyone wi to reservations thru 9/21 will be able to book. Otherwise, Disney is more oblivious and lazy than I could ever have imagined.
What I find interesting is that it’s the same date that our passes were automatically extended to.
In a way, I wonder if it’s to give “first dibs” to people who have had a trip cancelled since March. Kind of a way to ensure you get a spot until your ticket expires.
 
Right. But if that is the case, why doesn’t Disney just come out and say it. It’s a really easy clarification. It’s been over 24 hours since the my made the confusing announcement about park reservations and certainly the question about being able to book through 9/21 has been brought to their attention.

The fact that they haven’t addressed it make me think that the plan is that everyone wi to reservations thru 9/21 will be able to book. Otherwise, Disney is more oblivious and lazy than I could ever have imagined.

I assume they open the system at once to give all those that have resort reservations and/or tickets the first choice of parks. First they serve their costumers who have already put some money down.
After those costumers have their parks locked in, and their rooms, then they start selling new reservations, if there is availability left.

It makes sense to me, to keep the existing costumers happy and at a later time worry about future costumers.
 
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