Cruise and Theme Park Operational Updates due to Coronavirus

[AmberMV]

You can modify to a DVC or Ft. Wilderness resort right now. I’d imagine any other modifications won’t be allowed until they tell us what resorts are going to be open and 2020 opens back up.

If you have a post July 11 resort reservation they will let you modify now to a DVC?

 

[rteetz]

If you have a post July 11 resort reservation they will let you modify now to a DVC?

I believe so.

 

[AmberMV]

I believe so.

Do you recall where you read it? I want to send it to my TA for my August visit so that she doesn't have to call Monday when everything goes down the toilet at Disney lol

 

[princesscinderella]

I have not gotten the park booking email. I have complementary tickets on my account from our failed RoTR opening weekend breakdown craziness. I have 4 dvc trips planned between now and January. I got the dining email two days after they started sending them to everyone else. Maybe I’m on the delayed email list .

 

[andyman8]

Do you recall where you read it? I want to send it to my TA for my August visit so that she doesn't have to call Monday when everything goes down the toilet at Disney lol

As of yesterday, they officially were only allowing modifications for departures through 7/11, however the CMs (at least those in Guest Services) do have the technical ability to modify arrivals and departures beyond that. If you get a really nice CM, they might help you out, but it's far from a guarantee (and they'll probably send you to Guest Services first). Official policy is no modifications for departures after 7/11 right now.

 

[AmberMV]

I have not gotten the park booking email. I have complementary tickets on my account from our failed RoTR opening weekend breakdown craziness. I have 4 dvc trips planned between now and January. I got the dining email two days after they started sending them to everyone else. Maybe I’m on the delayed email list .

Lots of us are missing emails. As far as what I understand, the presence or lack of emails means pretty much nothing. If you are eligible for whatever you will be able to schedule come next week

 

[AmberMV]

As of yesterday, they officially were only allowing modifications for departures through 7/11, however the CMs (at least those in Guest Services) do have the technical ability to modify arrivals and departures beyond that. If you get a really nice CM, they might help you out, but it's far from a guarantee (and they'll probably send you to Guest Services first). Official policy is no modifications for departures after 7/11 right now.

Thanks. So if I'm staying at CR in late August should I have my TA reach out to guest services now ahead of the Monday Madness to change to DVC? Or should we wait? And will it affect my ability to make park reservations Monday?

 

[MrsSmith07]

If you have a post July 11 resort reservation they will let you modify now to a DVC?

As of this morning you couldn’t. I have a 7/18 check in and called this morning to ask.

 

[Skippyboo]

My TA specifically said TAs cannot make park reservations for guests because there are new terms and conditions the guest has to agree to. From my TA's email...

It is the policy of Dreams Unlimited Travel and Walt Disney Travel Company that we will NOT be able to make these park reservations for you. There are some safety terms and conditions that have to be confirmed by the guests and cannot be done by the travel agent.

I believe you have to acknowledge the hey I can get Covid 19 and I don’t hold Disney responsible notice.

 

[Jjbbllfrg]

I have a question. Before COVID happened, we bought 4-park magic tickets for the last week of July. We are still planning on going and gave a resort reservation, so we are going to try and get reservations on Monday. With the 4-park magic ticket, you get access to each of the theme parks once. I’m worried the HS or MK is going to sell out and we aren’t going to be able to get one of each park. We go multiple times a year and don’t mind going to one of the park’s more than once over another park, but I’m worried our tickets are not going to allow us to. I guess my question is can I only go to each park once or can I go to others instead?

This is where we are too but I’m not real concerned with it. I think as long as you have a ticket, you’ll be able to book a reservation wherever. Just me assuming and not worrying though.

 

[thompsonemma357]

I posted earlier about the 4-park magic ticket and the answer I got from the CM on the MDE chat said that they would be treated like any other four day ticket. They could be used for any parks not just one of each.

 

[chicagoshannon]

Still no email for me. I was really hoping they'd only have park reervations open through this September on Monday. I don't really want to book 2 trips worth of APR's at once.

We also have 2 tips for next year but are off site so can't even make APR's for those trips at alll because of the 3 APR rule forAP's.

 

[disneyfan150]

I posted earlier about the 4-park magic ticket and the answer I got from the CM on the MDE chat said that they would be treated like any other four day ticket. They could be used for any parks not just one of each.

I missed this post! Good to know, thanks. I sure hope that CM was correct.

 

[one_cat]

Is anyone else feeling like it’s amateur hour at Disney these days? It would be funny if they weren’t playing with thousands of dollars of our money.

 

[andyman8]

Thanks. So if I'm staying at CR in late August should I have my TA reach out to guest services now ahead of the Monday Madness to change to DVC? Or should we wait? And will it affect my ability to make park reservations Monday?

My personal opinion would be to just stay put, take care of your park reservations, and then see what your options are next week, but it's a personal preference.

 

[AmberMV]

My personal opinion would be to just stay put, take care of your park reservations, and then see what your options are next week, but it's a personal preference.

Thank you!

 

[Hoodie]

Park reservations are only available online, correct? Not via phone call? What about the app?

Trying Monday but fully expecting to see Stitch. I actually have Tuesday off so if all else fails, at least I can click refresh all day Tuesday.

 

[jarestel]

With all the back and forth over which resorts one would qualify as "acceptable", I have to say, I'm good with any WDW resort, especially in these trying times. For those who can't be happy if they are not in a certain resort, I see cancellations as a reasonable alternative.

 

[Sandisw]

Just an update on a rumor I shared a few weeks ago re: the mask-free "Relaxation Zones." It seems the D Zone-type approach is still what they're looking to do, but I've been told that with the new OC mask requirements, Diamond Horseshoe seems to be out of the running for one of these Zones. TLT seems to be a go, and something in Fantaysland (not sure where) was mentioned as a *possible* replacement. That's all I've heard on that.

This is a huge reason why I think Disney will start with modifying reservations for the summer months before they address a, for example, December stay. I get the sense they don't want to make firm commitments to what they will or will not operate resort-wise more than a few months out. We should hear more on this either tomorrow or more likely Monday. Seeing which resort guests have gone ahead with park reservations should give them a good idea of who's definitely planning on coming.

While I have not personally stayed in every DVC resort, I've stayed in quite a few, and I've found almost all of them to be fantastic. In some cases (like BWV), I find the renovated villas to be nicer than the hotel rooms. In my opinion, BRV is an exception to the norm and is overdue for a renovation at this point. SSR was, in my opinion, in a similar position, but the recent (incomplete) renovations there are outstanding. In fact, the recent villa renovations actually renewed my interest in purchasing DVC.

Do you think you many be able to get any concrete info on Monday and if only 2020 reservations will be open to book Parks or is it wide open through 2021?

 

[MrsSmith07]

As of yesterday, they officially were only allowing modifications for departures through 7/11, however the CMs (at least those in Guest Services) do have the technical ability to modify arrivals and departures beyond that. If you get a really nice CM, they might help you out, but it's far from a guarantee (and they'll probably send you to Guest Services first). Official policy is no modifications for departures after 7/11 right now.

Based on this, I called again just now. My CM put me on hold to ask Guest Services about my reservation (2 rooms @ GF, 7/18-7/26) She came back and said that Guest Services said that yes the NBA is at GF, but they aren’t taking over the entire resort. We are expected to stay at the GF . All I can figure is since they’re keeping the restaurant’s and shops open, they’d move us into the main building? And close off the rest for NBA?