Cruise and Theme Park Operational Updates due to Coronavirus

[Sandisw]

The only thing that I see when pulling up my F & F list is Choose which plans Erin can see - All my plans is checked. The other two people in her room indicate Plans managed by Erin.

If she manages people that don’t have their own account, then they need one so you can connect with them too,

I had to do this with my DDs BF. He was on hers only so while she could see all my plans and me hers, since he wasn’t a friend of mine and just someone in her account, I couldn’t see his tickets, Once he made an account, and linked with me, I can now see it.

 

[LSUmiss]

This pathetic roll out gets better...out of curiosity, I checked my email and I received that same email. I have no tickets linked, no AP, no resort booked and my last Disney trip was September of 2019. Yay, Disney IT.

And I have a 2 trips booked in July & nov-both with valid park tickets & resort reservations & nothing!

 

[Sandisw]

I haven’t kept up with the last few pages but has it been said here that APs will get magnets by mail?

Someone mentioned but I didn’t get an email yet...did it say all.?

 

[Mit88]

I would call...I think you have to decide now....that is how I interpreted it.

Hopefully I can book my reservations on monday, request the refund, buy a new AP and keep my reservations. That seems like a stretch though

 

[rteetz]

Someone mentioned but I didn’t get an email yet...did it say all.?

I believe so

 

[Sandisw]

Hopefully I can book my reservations on monday, request the refund, buy a new AP and keep my reservations. That seems like a stretch though

I think it would work if you don’t have to request refund yet, Since they shut down AP sales, it may not work if you do.

Find out when you must decide!

 

[LSUmiss]

The AP month addition is weird timing as well. Waiting until October to add that month to peoples tickets. What about those of us that have passes that expire between the time parks reopen and October? How do we get that extra month?

Or I have a resort reservation in Nov but my AP will expire before it but not really so how do I make a park reservation for that trip?

 

[jlwise]

It stuck out in another post, but now I can't find it.

I don't know. My excitement for this trip has pretty much left the building. The conversation I had with Disney today made it seem I don't have a choice to buy tickets later, but rather I have to upgrade to a package for 2021 and lose my room rate.

So you called and were told that you had to upgrade your May trip to a package with tickets? I know we’ve talked on the boards, and we are both going in May. I wanted to wait and see if the Military Salute tickets would be available for next year... maybe I can’t wait until then?

 

[A2DisneyMom]

So....dining? Anyone with thoughts there? Also available for booking on Monday?

 

[AmberMV]

So are you saying people shouldn't be giving their 3 year-olds a crash course on how to set up an email account and navigate their own MDE portal?

My 3 year old still goes #2 in a diaper but sure, son, let's get those fingers a-typin'; I'll be disappointed if you can't schedule your own park reservation on Monday!

 

[Farro]

Look , I'm not that upset, its just a trip after all.

But I do get upset at the misinformation Cast Members on the phone give out so easily.

Its irresponsible and I know we joke about it...but man...

 

[Sandisw]

Trying to follow.. meaning those sites will receive tickets first vs. buying them through Disney?

No. I think that those wanting to be able to book 2021 trips and book park days at this time...like in the next few weeks...have to buy a package through Disney,

If you do not, then you have to wait for Disney to open up ticket sales, including for 3rd party sellers.

I think people with room only reservations who want to book park days in 2021 have to upgrade if they don’t want to wait.

 

[constanze]

So....dining? Anyone with thoughts there? Also available for booking on Monday?

I know...now that we can't park hop...this no park hop thing makes things difficult for me. Without knowing where we're eating puts a hiccup in the planning. I was thinking "no biggie". We'll just do a park and then with the announcement of Food and Wine, we'd just hop over to Epcot in the evening...but now...

 

[tinkerhon]

Folks - take a break and calm down. Let's wait until more is known or clarified via Disney. I'm sure there's confusion caused by the wording, and trying to include what a phone CM is saying isn't making things any clearer. I'm thinking Disney will fix the wording over the weekend. As it is now, some posts here don't make sense. Not going to single any out, but some worked up folks need to relax.

I hear you to an extent, but looking at the big/complete pic, I don't think disney has handled this entire situation that well - I totally understand that these are unprecented times, but info coming in dribs and drabs, vague wording - and frankly - not enough info - for example, we were supposed to leave on July 14 for a long stay - 19 days for DD middle school graduation - I cancelled , but hypothetically, if we were still going, it's less than a month away, and we would not yet know if our hotel ( ASMovies) would be open ?

 

[AnnTiquity]

So I have a room only reservation starting on the now famous date of Sept 26, 2021. In MDE it is called "21 Return Basic Package" and so far I have paid $200 for each part of my split stay. I know that availability was already somewhat limited when I made my reservation a month ago.
Hope this helps.

 

[Farro]

So you called and were told that you had to upgrade your May trip to a package with tickets? I know we’ve talked on the boards, and we are both going in May. I wanted to wait and see if the Military Salute tickets would be available for next year... maybe I can’t wait until then?

Yes, but I think CM i spoke with was just spouting out anything. She said i would be required to rebook my room only as a package since I didn't book "basic package".

Just wait until it all shakes out.

 

[SaintsManiac]

If only Disney hadn’t complicated their ticket system beyond reason.

 

[constanze]

My 3 year old still goes #2 in a diaper but sure, son, let's get those fingers a-typin'; I'll be disappointed if you can't schedule your own park reservation on Monday!

Honestly...there were times today...I thought I'd be going Number 2 ...and I'm not wearing diapers to protect me...

 

[chicagoshannon]

So....dining? Anyone with thoughts there? Also available for booking on Monday?

This is probably too technical for Disney but it would be nice if after you have your park reservation (If you're inside 60 days) a window would pop up asking if you wanted any reservations. Or just have the ability to go back in after you have you APR (advanced park reservation) to make dining or experience reservations (droid, light saber etc.)

 

[WonderlandisReality]

What I am confused about is that we have a RO reservation AND 9 day park hoppers purchased through UT. Does that mean we need to upgrade to a package? That is some absurd stuff...