Credit Card compromised after Disney trip

[Disneymomma2018]

I visited Disney World end of March. A week later I got credit card alert for Disney resort lodging front desk charges. I contacted credit card and froze my account, new card was sent. I updated my Disney World app account and passholder payments with new card, 1 week later new unauthorized Disney lodging front desk charges appeared, I froze my account and am awaiting new card. Charges were just refunded, I am reluctant to update my account until our trip in summer. Has anyone else had this happen? Any tips to help prevent this from happening again? This is my only card and I only use it for Disney trips. The last card never left my house.

 

[Dashzap]

Have you contacted disney to see if the charges were legitimate?

 

[Disneymomma2018]

I did and they didn’t find anything, so they transferred me to billing to see if they could help and office was closed.

 

[Dashzap]

I did and they didn’t find anything, so they transferred me to billing to see if they could help and office was closed.

Only billing will really be able to tell you for sure. Call them 407-828-5630.

 

[Disneymomma2018]

Thank you so much. I was able to get through to billing and they explained there was no fraud, just a glitch in the system that delayed charges we made on Magic band, from previous stay. I contacted credit card company, they put the delayed authorized charges back on my card and we closed the case. I’m am so relieved that it is cleared up now.