I haven't made a reservation on the passholder website yet and need to get a couple of trips set up. I am a bit confused on how this new system works. Is it better to just call and talk to a CRO or do you stand the same chance of getting a discounted rate either way you set the reservation up? How do you know if they are able to discount your rate when the discounts are released? Do they do it based on when you made your reservations or randomly? Any clarification would be most appreciated.