I posted this in another post, but I am really wondering since codes expire in 3 days. When I booked AKL online, I placed a call to reservations desk first, as I couldnt find where to put in the code. This is a last minute type trip and yes I know I am lucky to find an available room at AKL. What my question is tho, is that when I called I asked to use the code on my reservation, and the operator told me that I could only get a standard room, or in my case being a family with 3 children, I would have to get 2 standard rooms in order to use the codes. I told her that online I could book a deluxe savannah room that holds 5, (not concierge) and she said I had better take the one online, since she had no showing of a deluxe room on her computer. She explained that sometimes they put more rooms online than in their computers....ok so that does not make sense. Anyway does anyone know why I could not use a code for a deluxe room??? Is there a way I can get them to apply it now that it is completely paid for on my cc???
Any any help would be appreciated, and even if I cant get the discount I will be happy, and my children are beyond happy to be going to AKL for the first time. We previously always stayed BC with the 3 kids and before the twins we stayed at CB.
Thank you all for the great advice!! I will be leaving in 6 weeks
Any any help would be appreciated, and even if I cant get the discount I will be happy, and my children are beyond happy to be going to AKL for the first time. We previously always stayed BC with the 3 kids and before the twins we stayed at CB.
Thank you all for the great advice!! I will be leaving in 6 weeks
