Closing Time!!

[Madmavis]

Home: Saratoga Springs
Broker: DVCResaleMarket.com
Title Company: Magic Vacation Title
Offer made: 4/30/20
Offer accepted: 4/30/20
Sent to ROFR: 5/05/20
Passed ROFR: 6/17/20
Closing docs received: 6/23/20
Closing docs returned: 6/24/20
Seller returned closing docs: 7/24/20 (8 days after scheduled closing date )
Closing: 7/27/20
Deed recorded: 7/29/20
Contract Showing on Membership: 08/24/20
Points in account:

Finally! I had hope I might see action today based on the fact that they processed a 7/28 deed on Friday, but seeing the emails was even more exciting than I thought it would be. So glad to be closing in on a process that started almost 4 months ago now. They are definitely speeding up so good luck to everyone still waiting!

ETA: I'm a new member for all those that like to know.

My deed was recorded on the same day as yours so hopefully I’ll hear any day now

 

[jwinky]

I'm already a member, so hopefully that will cut the time to get points loaded but reading the posts above it seems it's a mystery why some get loaded before others.
As you can see, my PVB caught up with my BLT timeline with the closing docs. Of course still waiting on PVB seller to return documents. It be interesting to see who finishes first. lol.

Home: PVB
Broker: www.*************.com
Title Company: TRCS Inc.
Offer made: 7/7/2020
Offer accepted: 7/7/2020
Sent to ROFR: 7/7/2020
Passed ROFR: 8/12/2020 (36 days)
Closing docs received: 8/19/2020
Closing docs returned: 8/19/2020 (all eSign)
Sellers closing docs returned: ???
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

Home: BLT
Broker: www.dvcresalemarket.com
Title Company: Magic Title Vacation
Offer made: 6/24/2020
Offer accepted: 6/25/2020
Sent to ROFR: 6/29/2020
Passed ROFR: 8/3/2020 (35 days)
Closing docs received: 8/11/2020
Closing docs returned: 8/17/2020 (had to print and mail Fedex)
Sellers closing docs returned: 8/20/2020
Closing: 8/21/2020???
Deed recorded: 8/24/2020
Contract Showing on Membership:
Points in account:

 

[Sdeleone]

I have been reading these messages for some time, but have not posted. I just wanted to let you know what happened today so maybe others could try also. We had our deed recorded on 7/16 and then I received the membership information on 8/17 as we are new members. I had my husband call member services today 1800-800-9800 because we are in our seven months, our use year is March. He was on hold 15 minutes and then got our points added! I would try calling today as they seem to be wanting to get things done! Hope this helps someone!

 

[LadybugsMum]

Still waiting for the deed to get recorded. Don't understand what the hold up is!

I had the same issue but it was recorded 2 business days after closing. Hopefully, it'll show up tomorrow.

 

[Sandisw]

I have been reading these messages for some time, but have not posted. I just wanted to let you know what happened today so maybe others could try also. We had our deed recorded on 7/16 and then I received the membership information on 8/17 as we are new members. I had my husband call member services today 1800-800-9800 because we are in our seven months, our use year is March. He was on hold 15 minutes and then got our points added! I would try calling today as they seem to be wanting to get things done! Hope this helps someone!

I tried the other day and it did not work. I will try again.

ETA: Department that handles that only works until 5:00 pm but the CM said I could try tomorrow, but not sure if they will be able to help regardless.

 

[Liquidice]

And now a new wait begins...

Home: BCV
Broker: https://fidelityresales.com/
Title Company: First American
Offer made: 7/8/2020
Offer accepted: 7/8/2020
Sent to ROFR: 7/15/2020
Passed ROFR: 8/24/2020 (40 days)
Closing docs received:
Closing docs returned:
Sellers closing docs returned:
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

Just for comparison's sake - here is the timeline for a contract I bought in January 2020, what a difference a few months and a pandemic make!

Offer accepted by seller: 1/8/20
Submitted to Disney for ROFR: 1/10/20
Disney waives ROFR: 1/23/20
Closed on my re-sale: 2/12/20
Deed was recorded (according to comptroller website): 2/17/20
Contract visible (existing DVC Member): 2/20/20
Points loaded: 2/22/20

Total days from offer to points loaded: 45

 

[meanwoodwhite]

Home: Saratoga Springs
Broker: DVCResaleMarket.com
Title Company: Magic Vacation Title
Offer made: 4/30/20
Offer accepted: 4/30/20
Sent to ROFR: 5/05/20
Passed ROFR: 6/17/20
Closing docs received: 6/23/20
Closing docs returned: 6/24/20
Seller returned closing docs: 7/24/20 (8 days after scheduled closing date )
Closing: 7/27/20
Deed recorded: 7/29/20
Contract Showing on Membership: 08/24/20
Points in account:

Finally! I had hope I might see action today based on the fact that they processed a 7/28 deed on Friday, but seeing the emails was even more exciting than I thought it would be. So glad to be closing in on a process that started almost 4 months ago now. They are definitely speeding up so good luck to everyone still waiting!

ETA: I'm a new member for all those that like to know.

Only a week before me, getting excited

 

[T-i-double-guh-er]

Home: PVB
Broker: www.DVCStore.com
Title Company: Mason Title
Offer made: 6/23/20
Offer accepted: 6/23/20
Sent to ROFR: 6/25/20
Passed ROFR: 7/30
Closing docs received: 8/11/20
Closing docs returned: DocuSigned on 8/11/20
Seller returned closing docs: ~ 8/20/20
Closing: 08/21/20
Deed recorded: 08/24/20
Contract showing on membership:
Points in account:

Feels like waiting in line just to wait in line some more. Hopefully these last steps move quickly so we can book a trip with banked 2019 points before they expire at the end of March.

 

[Jaguar Skills]

Home: Saratoga Springs
Broker: DVCResaleMarket.com
Title Company: Magic Vacation Title
Offer made: 4/30/20
Offer accepted: 4/30/20
Sent to ROFR: 5/05/20
Passed ROFR: 6/17/20
Closing docs received: 6/23/20
Closing docs returned: 6/24/20
Seller returned closing docs: 7/24/20 (8 days after scheduled closing date )
Closing: 7/27/20
Deed recorded: 7/29/20
Contract Showing on Membership: 08/24/20
Points in account:

Finally! I had hope I might see action today based on the fact that they processed a 7/28 deed on Friday, but seeing the emails was even more exciting than I thought it would be. So glad to be closing in on a process that started almost 4 months ago now. They are definitely speeding up so good luck to everyone still waiting!

ETA: I'm a new member for all those that like to know.

We are exactly the same as you. Bought SSR and deed was recorded on 29. Hopefully will hear soon!!

 

[twilightzone81]

Hopping over from the ROFR thread:

New Member

Home: SSR
Broker: www.*************.com
Title Company: TRCS inc
Offer made: 7/16/20
Offer accepted: 7/16/20
Sent to ROFR: 7/17/20
Passed ROFR: 8/24/20 (38 days)
Closing docs received:
Closing docs returned:
Sellers closing docs returned:
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

Let the next wait begin!

 

[eccobleu]

Update:

Home: VGF
Broker: https://www.dvcresalemarket.com/
Title Company: Mason
Offer made: 4/30/2020
Offer accepted: 4/30/2020
Sent to ROFR: 5/1/2020
Passed ROFR: 6/16/2020 (46 Days)
Closing docs received: 6/18/2020
Closing docs returned: 6/23/2020
Seller returned closing docs: 6/22/2020
Closing: 6/24/2020
Deed recorded: 6/25/2020
Contract showing on membership: 8/6/2020 (43 days since close)
Points in account: 8/24/2020
Total Days: 117

Home: BCV
Broker: https://www.**********.com/
Title Company: Jeff Sweet
Offer made: 5/20/2020
Offer accepted: 5/20/2020
Sent to ROFR: 5/21/2020
Passed ROFR: 7/01/2020 (41 Days)
Closing docs received: 7/20/2020
Closing docs returned: 7/21/2020
Seller returned closing docs: ?
Closing: 7/28/2020
Deed recorded: 7/28/2020
Contract showing on membership: 8/21/2020 (32 days since close)
Points in account:
Total Days Since Offer Made: 98

 

[macman123]

Update:

Home: VGF
Broker: https://www.dvcresalemarket.com/
Title Company: Mason
Offer made: 4/30/2020
Offer accepted: 4/30/2020
Sent to ROFR: 5/1/2020
Passed ROFR: 6/16/2020 (46 Days)
Closing docs received: 6/18/2020
Closing docs returned: 6/23/2020
Seller returned closing docs: 6/22/2020
Closing: 6/24/2020
Deed recorded: 6/25/2020
Contract showing on membership: 8/6/2020 (43 days since close)
Points in account: 8/24/2020
Total Days: 117

Wow - so 18 days from contract showing until points? !

 

[eccobleu]

Wow - so 18 days from contract showing until points? !

I sent 2 emails during that time with no reply. So yesterday I started a chat and was able to get them loaded. During the chat, he did mention the typically timeframe was 10-14 business days, which is different than the email of 7-10 business days. I was on business day 13.

 

[Sandisw]

I just hung up and they can’t load any points for me because they have not gotten the points information from MA to do it. The CM couldn’t even talk to anyone from MA either because they have 2 people only working on it,

So, until MA sends the back office of MS the points statement so they know what to load, I’m stuck.

 

[lcur77]

I just hung up and they can’t load any points for me because they have not gotten the points information from MA to do it. The CM couldn’t even talk to anyone from MA either because they have 2 people only working on it,

So, until MA sends the back office of MS the points statement so they know what to load, I’m stuck.

Seems like its become clearer with the pandemic that this process is extremely poorly constructed from Disney's perspective. That may be intentional but it seems they for some reason need 5 different people/departments to move contracts from one person to another. I get building in some quality control to avoid mistakes but DVC's process management is clearly subpar.

 

[chicagoshannon]

Home : SSR
Broker: www.fidelityresales.com
Title Company: First American
Offer made: 6/19/20
Offer accepted: 6/21/20
Sent to ROFR: 6/24/20
Passed ROFR: 7/30/20
Closing docs received: 8/12/20
Closing docs returned: 8/12/20
Seller returned closing docs: 8/20/20
Closing: 8/21/20
Deed recorded: 8/25/20
Contract Showing on Membership:
Points in account:

Deed got recorded first thing this morning. It's all in Disney's very slow hands now.

 

[holyrita]

I just hung up and they can’t load any points for me because they have not gotten the points information from MA to do it. The CM couldn’t even talk to anyone from MA either because they have 2 people only working on it,

So, until MA sends the back office of MS the points statement so they know what to load, I’m stuck.

Wow

 

[Sandisw]

Seems like its become clearer with the pandemic that this process is extremely poorly constructed from Disney's perspective. That may be intentional but it seems they for some reason need 5 different people/departments to move contracts from one person to another. I get building in some quality control to avoid mistakes but DVC's process management is clearly subpar.

I am not sure I agree. I just think that with this current situation and furloughed workers, plus the volume of resales that happen, they simply can’t keep up. In normal times, it’s pretty smooth and I have bought probably 6 to 8 resale contracts over time,

The frustrating part is really not getting any specifics in terms of where one is in the process and MA isn’t replying to emails either because they don’t have enough people.

Oh well, I am trying not to stress but at least I won’t be checking 3 times a day right now. I’ll wait until the end of the week and call back.

 

[bmscott]

Home: Boulder Ridge - WL
Broker:
Title Company: Hayes Title
Offer made: 5/26/2020
Offer accepted: 5/26/2020
Sent to ROFR: 5/27/2020
Passed ROFR: 7/14/2020
Closing docs received: 7/21/2020
Closing docs returned: 7/22/2020
Seller returned closing docs: 7/22/2020
Closing: 7/23/2020
Deed recorded: 7/23/2020
Contract Showing on Membership: ?
Points in account: ?

I'm seeing some with deeds recorded after/around the same time as mine go through - hopefully I will see membership info soon!

 

[macman123]

I just hung up and they can’t load any points for me because they have not gotten the points information from MA to do it. The CM couldn’t even talk to anyone from MA either because they have 2 people only working on it,

So, until MA sends the back office of MS the points statement so they know what to load, I’m stuck.

Ah, so you can't even talk to anyone then about loading points?!

What day are you on from contract loading?