Closing Time!!

[sethschroeder]

First trip booked 24/08/20

When you going?

 

[macman123]

So somehow we managed to get our membership set up in a little over 4 weeks, and the points were loaded 3 days later (member IDs came Friday and points loaded Monday!). I’m well aware many people have been waiting substantially longer so I’m not sure what’s going on, I’m just grateful it’s all completed. I did email member services a week or two back asking for an eta and may have implied if they cause me to miss my 7 month booking window I would be formally complaining, but they never even replied to the email so no idea if that had any impact or not!

also my agent at TRCS was very thorough and very responsive so perhaps that helped too, who knows

This just goes to show how inconsistent the process is. Its clearly not be done in the order received. I really dont understand how it can be done in 3 days and I am on Day 11,.......

 

[badeacon]

This just goes to show how inconsistent the process is. Its clearly not be done in the order received. I really dont understand how it can be done in 3 days and I am on Day 11,.......

And I am on day 14!

 

[macman123]

Well today I have tried:

1) via live chat
2) called MS
3) emailed broker
4) emailed MA
5) emailed Disney resales

I cant see what else I can do to quicken the process.......

 

[Sandisw]

Well today I have tried:

1) via live chat
2) called MS
3) emailed broker
4) emailed MA
5) emailed Disney resales

I cant see what else I can do to quicken the process.......

From what I was told today, there really is no way to speed the process if the back office at MS still does not have info from MA regarding points. And, they said that the department at MA that sends the information is not even taking calls from CMs at MS. So, I emailed both MS and MA again today, As I said, I understand that things are slower, but it becomes frustrating to hear that things are not being done in any order and that some people have points within days, and the rest of us are almost 2 weeks out and still nothing. One thing that would be nice is if there was a way to check on things to find out where one is but without MA answering the phone...given only 2 people are working the department...they can't field calls and enter contracts. UGGGG

 

[NHanson521]

Today was day 19 for me (business day 12) and I just got off the phone with Member services and they loaded my points! He did ask me when my deed was recorded, and if I was looking to book a trip soon (am trying to book Sept 18-25th split stay) so I think that is what is pushing them to load points over the phone.
What a relief.... my whole process started in March!

 

[macman123]

Today was day 19 for me (business day 12) and I just got off the phone with Member services and they loaded my points! He did ask me when my deed was recorded, and if I was looking to book a trip soon (am trying to book Sept 18-25th split stay) so I think that is what is pushing them to load points over the phone.
What a relief.... my whole process started in March!

Yet when I spoke to MS they said there was nothing they can do........ Its all down to MA

 

[macman123]

Well the strangest thing just happened. I have called MS again.

They said they cant do anything.

However, I have 2 resale contracts.

200 points BLT contract showing on 13th August but 0 points added so far

200 points BLT contract showing on 21st August and 200 points added today

How does that work?

 

[macman123]

Home : BLT
Broker: www.dvcbyresale.com
Title Company: Mason Title
Offer made: 5/15/20
Offer accepted: 5/16/20
Sent to ROFR: 5/19/20
Passed ROFR: 6/30/20
Closing docs received: 7/15/20
Closing docs returned: 7/21/20
Seller returned closing docs:
Closing: 7/24/20
Deed recorded: 7/24/20
Contract Showing on Membership: 08/21/20
Points in account: 08/25/20

 

[3ZrWe]

Hopping over from the ROFR thread:

New Member

Home: SSR
Broker: www.*************.com
Title Company: TRCS inc
Offer made: 7/16/20
Offer accepted: 7/16/20
Sent to ROFR: 7/17/20
Passed ROFR: 8/24/20 (38 days)
Closing docs received:
Closing docs returned:
Sellers closing docs returned:
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

Let the next wait begin!

Welcome! Congrats on passing ROFR!

 

[Jessi10722]

documents sent off today!

Home: AUL
Broker: DVCResaleMarket.com
Title Company: First American Vacation
Offer made: 6/25/2020
Offer accepted: 6/25/2020
Sent to ROFR: 6/26/20220
Passed ROFR: 8/3/2020
Closing docs received: 08/20/20
Closing docs returned: 08/25/20
Seller returned closing docs:
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

 

[macman123]

Home : BLT
Broker: www.dvcresalemarket.com
Title Company: Magic Title
Offer made: 4/20/20
Offer accepted: 4/20/20
Sent to ROFR: 4/27/20
Passed ROFR: 5/28/20
Closing docs received: 6/10/20
Closing docs returned: 6/10/20
Seller returned closing docs:
Closing: 7/08/20
Deed recorded: 7/10/20
Contract Showing on Membership: 08/13/20
Points in account: 08/25/20

 

[macman123]

So after I had called MS and they said they couldn't; do anything - I had contracts showing on both 13th and 21st of August, points are added for both today.......

Thanks to MS if they pushed it through though.

 

[poofyo101]

Had a boardwalk contract load friday. Points loaded today. 3 days again.
Same as the one that loaded 2 weeks prior.

 

[Sandisw]

Had a boardwalk contract load friday. Points loaded today. 3 days again.
Same as the one that loaded 2 weeks prior.

That is great. I am going to start calling them daily because at this point, they should be able to figure out how to do things more timely since many times it is!

 

[poofyo101]

That is great. I am going to start calling them daily because at this point, they should be able to figure out how to do things more timely since many times it is!

I haven't called in regards to the points being loaded. MAybe they have a better system down now and are working their way back in backwards order?

 

[Sandisw]

I haven't called in regards to the points being loaded. MAybe they have a better system down now and are working their way back in backwards order?

I don’t know but I called this morning and they said they were not even sent the information about my points. That is what is frustrating because if they had had the info, they would have loaded them,

But, there was nothing to load...they had no info about how many points, etc.

It really though should not be this random with some being loaded in days, and other it takes weeks.

 

[poofyo101]

I don’t know but I called this morning and they said they were not even sent the information about my points. That is what is frustrating because if they had had the info, they would have loaded them,

But, there was nothing to load...they had no info about how many points, etc.

It really though should not be this random with some being loaded in days, and other it takes weeks.

They added one more contract last night so if I get points tomorrow will let you know.

 

[tweetykl]

Home: Grand Californian
Broker: Www.dvcstore.com
Title Company: Mason Title
Offer made: 6/28/20
Offer accepted: 6/28/20
Sent to ROFR: 6/29/20
Passed ROFR: 8/3/20
Closing docs received: 8/17/20
Closing docs returned: 8/17/20
Seller returned closing docs: 8/24/20
Closing:
Deed recorded:
Contract Showing on Membership:
Points in account:

 

[Lorana]

UPDATED: Contract finally appearing on my account, but I have only until 8/31 for points to load to allow me to deposit my 100 2019 points banked into 2020 into RCI. Not feeling hopeful, here.
Also, have an SSR resale that closed 7/15, but it's still not appearing on my account either.

Home: Copper Creek (CCV) - Small Resale #1
Broker: FidelityResales.com
Title Company: Mason Title
Offer made: 05/29/2020
Offer accepted: 05/29/2020
Sent to ROFR: 06/02/2020
Passed ROFR: 07/17/2020
Closing docs received: 7/20/2020 (3 days!!)
Closing docs returned: 7/20/2020
Seller returned closing docs: 7/27/2020
Closing: 7/28/2020
Deed recorded: 7/28/2020
Contract Showing on Membership: 8/24/2020 (27 days since closing/deed recorded)
Points in account:

TIME TOTAL: 89 days and counting...
Offer to Sent to ROFR: 4 days
Sent to ROFR: 45 days
ROFR passing to Closing: 8 days
Closing to Points in Account: 27 days and counting....

----------

Here is my experience so far, as I’ve done numerous mostly small contracts:

Closed Contracts (offer to points in account):

BRV Resale - 43 days - Fidelity / Mason
AKL Resale #1 - 49 days - DVC by Resale / Mason
AKL Resale #2 - 40 days - DVC Store / Mason
AKL Resale #3 - 80 days - DVC Resale Market / Magic Vacation Title

In progress:
SSR Resale - Buy and Sell / TRCS - 38 days to pass ROFR, 68 days (+30) to closing & deed recording, 109 total days and counting... (Contract not yet appearing and no points yet)
CCV Small Resale #1 - Fidelity / Mason - 45 days to pass ROFR, 53 total days (+8) to closing, 78 total days (+25) to contract appearing, 80 total days and counting... (No points yet)
CCV Small Resale #2 - Buy and Sell / TRCS - 38 days to pass ROFR, 40 days so far, waiting for estoppel/closing docs (sent 7/15)
CCV Small Resale #3 - Fidelity / Mason - 34 days so far, waiting to pass ROFR (sent 7/21)