You can't raise hell with them, they don't return emails or calls. When you do get through they threaten to fire you as a client because you're "annoying". Its amazing they are still in business.
I think it depends on how much they want to tell you. With our AKL contract, we dealt with Cammie at First American Title. She kept us in the loop at every step, including letting us know that she had leaned on the sellers to get an earlier appointment with the notary in order to keep things moving along. Other title companies have been flat out unresponsive from what I've read, so it just depends on who you get.I am impatiently waiting for my sellers to get their docs mailed back. It's been a 7 days now and nothing. I know it's not long, but I'd think they'd want to get every thing done so they can get their money (unless they owe?)
Does anyone know how much the title agent is allowed to tell me about any hold up? I've emailed a couple times (Nancy at ***) but just get short responses about not getting anything back yet. I just want to know if there's a hold up or some sort or even if she knows if they've been mailed.
I was moving right along, too:
sent to Disney 3/23
Passed Rofr 4/18
Closing docs received 5/19
returned mine right away and rec'd 5/20... but still waiting on sellers
Ugh!
We also had Nancy from *** and her replies are short, but up to the point. At the same time, I was never in doubt as to where the hold up was, but I was tag teaming along with the Agent (who in my case was the Sellers agent too). I actually found Nancy to be of tremendous value, when asking questions about the process and help answer specifics about the paperwork I was signing.I am impatiently waiting for my sellers to get their docs mailed back. It's been a 7 days now and nothing. I know it's not long, but I'd think they'd want to get every thing done so they can get their money (unless they owe?)
Does anyone know how much the title agent is allowed to tell me about any hold up? I've emailed a couple times (Nancy at ***) but just get short responses about not getting anything back yet. I just want to know if there's a hold up or some sort or even if she knows if they've been mailed.
I was moving right along, too:
sent to Disney 3/23
Passed Rofr 4/18
Closing docs received 5/19
returned mine right away and rec'd 5/20... but still waiting on sellers
Ugh!
I would definately lean on your broker not Nancy. He should have all the info. There is no reason you can't ask them to inquire with the seller. At least it will make you feel better. I am waiting as well on my sellers, but they were on vacation when the paperwork was mailed out. I inquired immediately as to when they would have their paperwork back and glad I did. Otherwise I would not of known they were on vacation. I then inquired again and found out when the put the documents in with Fed Ex. They are from Canada so it adds some time as well. As with hopeful4fl, I have found Nancy to be very responsive with info that she has. Good Luck!!!I am impatiently waiting for my sellers to get their docs mailed back. It's been a 7 days now and nothing. I know it's not long, but I'd think they'd want to get every thing done so they can get their money (unless they owe?)
Does anyone know how much the title agent is allowed to tell me about any hold up? I've emailed a couple times (Nancy at ***) but just get short responses about not getting anything back yet. I just want to know if there's a hold up or some sort or even if she knows if they've been mailed.
I was moving right along, too:
sent to Disney 3/23
Passed Rofr 4/18
Closing docs received 5/19
returned mine right away and rec'd 5/20... but still waiting on sellers
Ugh!
Summabreeze, did they tell you they send it back to disney after estoppel? They say it takes 5-10 business days, but I've seen other people post it can take up to a month until they hear back. It appears that TT&M is the only title agency that sends it to Disney for a 3rd time. They told me it was a courtesy to the buyer to ensure no points were used. Others informed me that the estoppel is a legal document that locks the contract, so there is absolutely no reason to send it to Disney for points verification after estoppel. I questioned TT&M and got nowhere. We returned our signed docs on 5/7 along with a wire and we still haven't closed.
Clotilde, did you close? I'm hoping they weren't just telling you what you wanted to hear, they're good at promising things and not following through
Any news Lakegirl, sending Pixie dust your way!
Nothing yet, but I will call tomorrow if I don't hear by lunchtime!!!! So close, I feel like I'm going to jump out of my skin!!!
