(CLOSED)>> The One And Only Refillable Mug FAQ and Questions Thread (No Debate) <<

[siskaren]

Can someone confirm that the RFID mugs are only for soda?

Yep. The RFID technology is only on the soda dispensers.

 

[happymomof1]

Regarding tea, I thought most locations where you can find the new, real Joffreys coffee, also had real tea. Either Twinings or Joffresys...

 

[Scotgirl]

Can someone please advise the current cost of the Dolphin refillable mug? Many thanks

 

[Kurby]

what happens if we are staying longer

we are staying 3 weeks and doing a split stay. do we tell the people where we buy the mug our final departure date or do we bring our receipt to the second resort and speak with a manager?

 

[BandontheRun]

what happens if we are staying longer we are staying 3 weeks and doing a split stay. do we tell the people where we buy the mug our final departure date or do we bring our receipt to the second resort and speak with a manager?

I would mention it when you buy it and if needed I am sure a manager will ensure your mug works for your entire stay.

 

[pampam]

Make sure you keep your reciept for the mugs. The cashier will likely set it up for 2 weeks. When this time has been used up, take your mug to the cashier and they will reactivate it, likely for another 2 weeks. The mugs are good for all the resorts, so don't worry about the split stay confusion. I had my reciept for the mugs and reservation check in reciept with me, but she never looked at it, just renewed it for another 2 weeks. We were there for 26 days.

 

[mkymse9]

We have a split stay planned for Sept. between BLT (7 nts) and Vero Beach (3 nts). Does anyone know if our 'length of stay" mugs will still be good at Vero. I have read that Vero did switch over to the RFID mugs.

Thank you!

 

[disney1990]

It is my understanding that you no longer to be a resort guest to purchase a refillable mug. So can I just request and pay for a length of stay mug and have it available for 14 days?

 

[smitch425]

It is my understanding that you no longer to be a resort guest to purchase a refillable mug. So can I just request and pay for a length of stay mug and have it available for 14 days?

You never had to be a resort guest to purchase a mug, so yes, you can purchase one for any length you want.

 

[Wendy&Grumpy]

You never had to be a resort guest to purchase a mug, so yes, you can purchase one for any length you want.

I'm headed out now to buy my 365 day mug!

 

[smitch425]

I'm headed out now to buy my 365 day mug!

 

[BabyBelle1]

I apologize if this has already been answered, but...

I have 2 of the old "refills for life" mugs from my stay at the Polynesian in 2000 and we'll be back at the Poly in a couple of months, not doing the dining plan this time... How are these used with the RFID refill stations??

TIA

 

[siskaren]

I apologize if this has already been answered, but...

I have 2 of the old "refills for life" mugs from my stay at the Polynesian in 2000 and we'll be back at the Poly in a couple of months, not doing the dining plan this time... How are these used with the RFID refill stations??

TIA

They aren't. Mugs without RFID chips will not work, at least not in the soda dispensers. Coffee, tea and water aren't affected.

 

[jgperkin]

Do all the resorts have the NEW mugs now? Would love a new design.... AND.. what happens if you want just tap water to drink? Special cup????

 

[coastermom]

Does DL have any kind of resort refillable mugs ? Anyone know ???
Also I have one RID chip mug for Nov can I bring it back and have it reactivated ? or will I need to buy a new one on my trip to WDW in Sept ??

Yes one question is for DL and one is for WDW we are going to both this year !!!

 

[jcarwash]

Do all the resorts have the NEW mugs now? Would love a new design.... AND.. what happens if you want just tap water to drink? Special cup????

Yes, all the WDW resorts have the new mug design now. You don't need a refillable mug if you're getting cold or hot water.

Also I have one RID chip mug for Nov can I bring it back and have it reactivated ? or will I need to buy a new one on my trip to WDW in Sept ??

The report is yes, you can bring back an existing mug but the reactivation pricing is the same as for a new mug. (I'd just go with a new mug especially if on a dining plan.)

 

[BabyBelle1]

They aren't. Mugs without RFID chips will not work, at least not in the soda dispensers. Coffee, tea and water aren't affected.

Soooooo... They're just not honoring the "lifetime refill" mugs for sodas any longer?? Does anyone know this for sure?? I don't think Disney would do that... They validate 20 year old park tickets, so I'm sure they have a way of honoring the old-old mugs, right? I hope so!

Someone with a definite answer, chime in, pleeeease??

 

[smidgy]

it doesn't have a chip, so it won't work. maybe they will honor it by replacing it with a mug for this trip, for the length of stay, or a discount on it.. all you can do is speak to a manager when you get there. but don't count on it.

disney has changed the whole system now.

 

[dansdad]

Soooooo... They're just not honoring the "lifetime refill" mugs for sodas any longer?? Does anyone know this for sure?? I don't think Disney would do that... They validate 20 year old park tickets, so I'm sure they have a way of honoring the old-old mugs, right? I hope so!

Someone with a definite answer, chime in, pleeeease??

I know for sure they are not honoring the lifetime mugs any longer. My Aunt and Uncle brought there "Lifetime" mugs with them on their last trip. Asked a CM at the food court how to use them and were told they were no longer valid and would have to purchase new Rapid Refill mugs. They asked for the merchandise manager who came out. They brought out their receipt from when they bought them and showed that they were listed as "Lifetime" mugs and showed it to him. He said he'd be right back and brought out the original signage from the "Lifetime" refill mug display and showed them the fine print which basically said it allowed them unlimited refills for as long as the "Lifetime" program was in active. The rapid refill program has replaced the "Lifetime" program so it is no longer valid. They asked if they could exchange their Lifetime mugs for Rapid Refill mugs and were told no, they would have to purchase them every trip going forward.

 

[KaLyn]

I know for sure they are not honoring the lifetime mugs any longer. My Aunt and Uncle brought there "Lifetime" mugs with them on their last trip. Asked a CM at the food court how to use them and were told they were no longer valid and would have to purchase new Rapid Refill mugs. They asked for the merchandise manager who came out. They brought out their receipt from when they bought them and showed that they were listed as "Lifetime" mugs and showed it to him. He said he'd be right back and brought out the original signage from the "Lifetime" refill mug display and showed them the fine print which basically said it allowed them unlimited refills for as long as the "Lifetime" program was in active. The rapid refill program has replaced the "Lifetime" program so it is no longer valid. They asked if they could exchange their Lifetime mugs for Rapid Refill mugs and were told no, they would have to purchase them every trip going forward.

Well that sucks. I'd be ticked.